The lady at the drive through late at night went out of her way assisting me and seemed to genuinely care
Service: 5
Jeffrey Bender
Looking for a good tasting breakfast 🍳 Got a sausage croissant 🥐 and a Breakfast Jack...
The Breakfast Jack was thin, flat, and tasteless... The Sausage Croissant was small and overpriced! Service was slow 🦥 and not a great speaker of the English language... Dingy and Old Atmosphere...
I definitely won't be back 😡
Atmosphere: 1
Food: 2
Service: 3
Meagan
👍, it's close by which helps lol.
EmMa
Pressed #21 breakfast sandwich, quality was not as good as before. Tasted like eating paper, everything was dry
Atmosphere: 3
Food: 3
Service: 3
April Stenen
I literally just sat in the drive thru for 20 minutes waiting. What are they doing in there?? The 2 cars in front of me never moved or got their food. No one came out to explain, nothing. Wasted my lunch time. Don't bother with this place
Atmosphere: 1
Food: 1
Service: 1
Daniel Walker
Ordered through the app. When I got to the drive thru I was told to come back in 5 minutes. I don't see how me ordering through the app should take longer than just going through the drive thru.
Atmosphere: 2
Food: 3
Service: 1
Matthew
25 minutes for 4 tacos is ridiculous l. Took my whole lunch break waiting and it wasn't even busy.
Atmosphere: 1
Food: 3
Service: 1
Deed Mac
Wonderful staff, but Jack in the box ..come on, I know it’s inflation and stuff, but that’s a six dollars sandwich!!! At least put a full egg in it 😩
Atmosphere: 5
Food: 3
Service: 5
Billy Cleo yes
Very poor customer service, did not get what we wanted, lady kept arguing that we got what we wanted when we very clearly did not. Go to the Burger King down the road if you want a good size burger.
Atmosphere: 1
Food: 1
Service: 1
Lanae DiAn
Who ever makes the salad!!!! CHOP THE CHICKEN DO YOUR JOB STOP BEING LAZY. Whoever is working today I hope y'all know y'all are an embarrassment to Jack. The location in Roseville is way better never coming here again and it sucks cause its close to where I always am. Didn't take a picture but they gave me no lettuce 6 tomatoes and a whole breast of chicken over cooked and not even cut. I travel for work. You want me to cut this rough chicken with a plastic fork?! That's funny. Y'all need more training!!
This place has turned into a disaster, and I'm surprised they haven't gone out of business yet. Slow service, your order is wrong more often than not, a homeless camp in the parking lot who are always wandering around the lobby and an inability to give customers their change because their registers are empty. Absolutely ridiculous. Jack in the Box's corporate customer service is also worthless. No response, nothing happens. This was our last time coming here.
Atmosphere: 1
Food: 1
Service: 1
Michelle Davis
Restaurant was clean, service terrible! We went in the woman behind the counter began taking our order then walked away to the drive thru, right in the middle of ordering. Says nothing just walks away My sourdough burger was cold and cheese was not melted, bacon small tiny piece was uncooked , daughters tacos were very overcooked, and the last straw was my granddaughters “sourdough grilled cheese” was one side sourdough the other side was a dried out hamburger bun, and the sandwich was hard and cold. COME ON PEOPLE, paying this much for fast food you could at least get it right and have good customer service. Oh and no ice as well! I told her so they could put ice in the dining room machine- never happened. Needless to say we will never come back to this location and I will be telling everyone I know! Gross!
Atmosphere: 5
Food: 1
Service: 1
Matthew Nelson
No cashiers to take orders
Service: 1
M.Anthony C.
Just like any Jack In the Box you ever been to, but this one accepts EBT. Just make sure your enrolled or were signed up for the Hot Food Program.
Atmosphere: 5
Food: 5
Service: 4
Todd
Really good, JACK,I've never had a problem here food always good!
The lady at the drive through late at night went out of her way assisting me and seemed to genuinely care
Service: 5
Looking for a good tasting breakfast 🍳
Got a sausage croissant 🥐 and a Breakfast Jack...
The Breakfast Jack was thin, flat, and tasteless...
The Sausage Croissant was small and overpriced!
Service was slow 🦥 and not a great speaker of the English language...
Dingy and Old Atmosphere...
I definitely won't be back 😡
Atmosphere: 1
Food: 2
Service: 3
👍, it's close by which helps lol.
Pressed #21 breakfast sandwich, quality was not as good as before. Tasted like eating paper, everything was dry
Atmosphere: 3
Food: 3
Service: 3
I literally just sat in the drive thru for 20 minutes waiting. What are they doing in there?? The 2 cars in front of me never moved or got their food. No one came out to explain, nothing. Wasted my lunch time. Don't bother with this place
Atmosphere: 1
Food: 1
Service: 1
Ordered through the app. When I got to the drive thru I was told to come back in 5 minutes. I don't see how me ordering through the app should take longer than just going through the drive thru.
Atmosphere: 2
Food: 3
Service: 1
25 minutes for 4 tacos is ridiculous l. Took my whole lunch break waiting and it wasn't even busy.
Atmosphere: 1
Food: 3
Service: 1
Wonderful staff, but Jack in the box ..come on, I know it’s inflation and stuff, but that’s a six dollars sandwich!!! At least put a full egg in it 😩
Atmosphere: 5
Food: 3
Service: 5
Very poor customer service, did not get what we wanted, lady kept arguing that we got what we wanted when we very clearly did not. Go to the Burger King down the road if you want a good size burger.
Atmosphere: 1
Food: 1
Service: 1
Who ever makes the salad!!!! CHOP THE CHICKEN DO YOUR JOB STOP BEING LAZY. Whoever is working today I hope y'all know y'all are an embarrassment to Jack. The location in Roseville is way better never coming here again and it sucks cause its close to where I always am. Didn't take a picture but they gave me no lettuce 6 tomatoes and a whole breast of chicken over cooked and not even cut. I travel for work. You want me to cut this rough chicken with a plastic fork?! That's funny. Y'all need more training!!
Restaurantji Recommends
This place has turned into a disaster, and I'm surprised they haven't gone out of business yet. Slow service, your order is wrong more often than not, a homeless camp in the parking lot who are always wandering around the lobby and an inability to give customers their change because their registers are empty. Absolutely ridiculous. Jack in the Box's corporate customer service is also worthless. No response, nothing happens. This was our last time coming here.
Atmosphere: 1
Food: 1
Service: 1
Restaurant was clean, service terrible! We went in the woman behind the counter began taking our order then walked away to the drive thru, right in the middle of ordering. Says nothing just walks away
My sourdough burger was cold and cheese was not melted, bacon small tiny piece was uncooked , daughters tacos were very overcooked, and the last straw was my granddaughters “sourdough grilled cheese” was one side sourdough the other side was a dried out hamburger bun, and the sandwich was hard and cold. COME ON PEOPLE, paying this much for fast food you could at least get it right and have good customer service.
Oh and no ice as well! I told her so they could put ice in the dining room machine- never happened.
Needless to say we will never come back to this location and I will be telling everyone I know!
Gross!
Atmosphere: 5
Food: 1
Service: 1
No cashiers to take orders
Service: 1
Just like any Jack In the Box you ever been to, but this one accepts EBT. Just make sure your enrolled or were signed up for the Hot Food Program.
Atmosphere: 5
Food: 5
Service: 4
Really good, JACK,I've never had a problem here food always good!
Atmosphere: 4
Food: 4
Service: 4
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