McDonald's

5301 Hazel Ave, Fair Oaks
(916) 967-1642

Recent Reviews

Sort by
M R.

Wrong food given to us and the bathroom is filthy and musty

Atmosphere: 1

Food: 3

Service: 1

Richard Bates

Prepared my order incorrectly. Don't get add ons here; they will charge you extra compared to other mcdonalds and then forget entire items.

It's not an honest mistake; it's straight up greedy carelessness, and I just wanted to start my day before work with an earned meal, not getting ripped off.

Service: 1

Emil Lisouski

Waited 30 minutes and they forgot 4 of my items

Atmosphere: 2

Food: 1

Service: 1

David Cardenas

Parking: Parking is available although their marketing signs give’s one the impression they would have a preference the customer use the drive -through

Kid-friendliness: Once again, it seems fairly kid friendly from a menu standpoint, and there are clearly no objection to that but once more I’ve seen more upgraded McDonald’s with very kid friendly places to eat and to play.

Wheelchair accessibility: It’s fairly accessible but I have seen other McDonald’s with more upgraded access.

Recommended dishes: Big Mac

lisa rado

When you order fries, they should be hot...my container wasn't even half full and they were lukewarm at best.

Atmosphere: 3

Food: 1

Service: 4

72 Shabsha

The old lady who works in the mornings is so rude. Also they charge customers for extra sauces and don’t put it in the bag.

Food: 1

Kristi Marx

I went inside & placed my order on the kiosk. I went to the counter to pay and I was completely ignored for 5 minutes! The girl at the register was messing with her phone, while leaning on a post! She did not look up, and no other employees acknowledged me! I finally crumpled my ticket, threw it on the counter & walked out! Will NOT be going back anytime in the future!!

Atmosphere: 1

Service: 1

Snig Snag

If you come after 8PM you will be rudely greeted by crew of high school girls that without fail will mess up your order. I have been to this location 20+ times and the customer service under these Golden Arches is non existent unless you run into the Hispanic man wearing the neon safety vest that works the drive thru in the mornings.

My professional recommendation is get rid of the entire staff (minus safety vest Hispanic man) and start again from the ground up.

Atmosphere: 1

Food: 1

Service: 1

Kathryn

Always friendly and efficient. I am a drive-through person and am usually in a rush, and I am never disappointed. Food is prepared well.

Food: 5

Service: 5

Marion Pearlman

OMG! Love the energy, love the personalities! Great place with fast service!!

Atmosphere: 5

Food: 5

Service: 5

anne braunstein

I ordered one thing at drive through & got home and it was totally wrong order. No one answers their phone I paid for trash I threw out because not what I ordered or wanted.

Atmosphere: 1

Food: 1

Service: 1

Michael Simpson

Stop in fairly often to try and grab breakfast. Last 4 or 5 times employees ($20/hr mind you) stand around and chit chat and after 5-10 minutes of standing they tell you to use kiosks to place order. At No i want human interation not another screen. I then walk out. Usually a middle aged woman pretty sure she's the manager. Makes eye contact several times while she just stands there talking to the other 2 or 3 employees, empty drive thru. Cant wait till this location is fully automated. karen will be working at Starbucks in the same lot and has to take in person orders.. $20/hr to these workers was THE worst thing that could've happened.

Service: 1

S Chen

Dining area is dirty. Almost every table has some leftovers or stains from previous customers. Staff was very friendly.

Atmosphere: 2

Food: 3

Service: 3

JoAndrea Rushin

Binging on filet of fish. ? Haven't had a bad one yet.

Atmosphere: 4

Food: 5

Service: 4

Ashley Jones

We dine inn the food was hot fresh
Erin the cashier was very nice Professional
Treated us like guess made sure we were good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Apple Pie, Chicken Mcnuggets, World Famous Fries

Loading...