Serves old cold food, ensure you check the freshness before you depart from the drive through
Atmosphere: 2
Food: 1
Service: 2
Rob
They're currently carrying Carne Asada fries 6/26/18. Wow!
Atmosphere: 4
Food: 4
Service: 5
Toby T
I'm updating my review this place has gotten a lot better
Food: 4
Service: 4
furr kapp grey
The employees are super rude and don't take the time to listen to their customers. I had made and order that got canceled and when I tried to request a refund. They told me I had to take it up with door dash. I called door dash and after the store refused to re deliver my order they told me to do it through the app. Which has no way to report anything or contact customer service. I called the store again to tell them this and a very rude lady got on my case. Is this really how you do business? I've been a fan for years even when the food came back cold. To be treated this way is unacceptable and paying for it on top of that makes me never want to spend a dime at this location or any jack in the box store ever again.
Edit: There's no official way to put in a complaint so if you want try and request a refund you'll need to give them feed back in which they'll get back to you. At least that's what they tell you. It's been almost a week and I haven't even gotten a confirmation email that the request was put in. Now I have to dispute the purchase through my card. Which is projected to be resolved by April 10th. In short if you're hungry get it elsewhere
marcus betorina
Went through drive thru. Staff was polite and food came fast
Atmosphere: 1
Food: 3
Service: 4
Vincent Johnson
Drive thru worker made us stop before the window so that they wouldn't get in trouble for taking too long to make the orders
Atmosphere: 2
Food: 4
Service: 2
Marie Sd
Due to my work schedule this is the only place really open and I always order from DoorDash/uber eats my fries are ALWAYS COLD and stale. I always have my drivers ask for condiments and they do ask but they still seem to never make it to the bag. I’ve also had my last driver come very upset delivering my order saying they were treated poorly by staff
Atmosphere: 3
Food: 3
Service: 3
JD E
Rather not
Atmosphere: 2
Food: 3
Service: 5
Da Barracuda
The food was horrible I could taste last weeks chicken and fries smh
I buy drive thru 9/17/24 I order egg rolls and chicken wings the limited one. The egg rolls were almost burnt I ended up throwing them.very disappointed and that was my lunch for work.
Atmosphere: 3
Food: 1
Service: 4
24Mike
Go to Suisun or west Texas, this store will always forget something
Bree Cook
My experience at this location was good, the vibes in lside of the restaurant was wonderful, but, every time I ordered my usual breakfast sandwich from this location, my food would be burnt really bad. My bread would be hard, burnt and stale. I don't know what the problem is, but this was the second time my food was like this and I love Jack In The Box. I was extremely disappointed with them.
Atmosphere: 4
Food: 1
Service: 4
Timothy Golemis
Its Jack in the
Atmosphere: 3
Food: 4
Service: 5
Mr Sky
I walk,I don't drive,at 3 pm when it's sunny y'all locked it,really unfair for people like me and I have seizures so I can't drive
I like this location. Usually fast service and the employees are always friendly.
Food: 4
Service: 4
Recommended dishes: Egg Rolls, Burger, Sandwich, Onion Rings
Serves old cold food, ensure you check the freshness before you depart from the drive through
Atmosphere: 2
Food: 1
Service: 2
They're currently carrying Carne Asada fries 6/26/18. Wow!
Atmosphere: 4
Food: 4
Service: 5
I'm updating my review this place has gotten a lot better
Food: 4
Service: 4
The employees are super rude and don't take the time to listen to their customers. I had made and order that got canceled and when I tried to request a refund. They told me I had to take it up with door dash. I called door dash and after the store refused to re deliver my order they told me to do it through the app. Which has no way to report anything or contact customer service. I called the store again to tell them this and a very rude lady got on my case. Is this really how you do business? I've been a fan for years even when the food came back cold. To be treated this way is unacceptable and paying for it on top of that makes me never want to spend a dime at this location or any jack in the box store ever again.
Edit: There's no official way to put in a complaint so if you want try and request a refund you'll need to give them feed back in which they'll get back to you. At least that's what they tell you. It's been almost a week and I haven't even gotten a confirmation email that the request was put in. Now I have to dispute the purchase through my card. Which is projected to be resolved by April 10th. In short if you're hungry get it elsewhere
Went through drive thru. Staff was polite and food came fast
Atmosphere: 1
Food: 3
Service: 4
Drive thru worker made us stop before the window so that they wouldn't get in trouble for taking too long to make the orders
Atmosphere: 2
Food: 4
Service: 2
Due to my work schedule this is the only place really open and I always order from
DoorDash/uber eats my fries are ALWAYS COLD and stale. I always have my drivers ask for condiments and they do ask but they still seem to never make it to the bag. I’ve also had my last driver come very upset delivering my order saying they were treated poorly by staff
Atmosphere: 3
Food: 3
Service: 3
Rather not
Atmosphere: 2
Food: 3
Service: 5
The food was horrible I could taste last weeks chicken and fries smh
Atmosphere: 2
Food: 1
Service: 4
Restaurantji Recommends
I buy drive thru 9/17/24 I order egg rolls and chicken wings the limited one. The egg rolls were almost burnt I ended up throwing them.very disappointed and that was my lunch for work.
Atmosphere: 3
Food: 1
Service: 4
Go to Suisun or west Texas, this store will always forget something
My experience at this location was good, the vibes in lside of the restaurant was wonderful, but, every time I ordered my usual breakfast sandwich from this location, my food would be burnt really bad. My bread would be hard, burnt and stale. I don't know what the problem is, but this was the second time my food was like this and I love Jack In The Box. I was extremely disappointed with them.
Atmosphere: 4
Food: 1
Service: 4
Its Jack in the
Atmosphere: 3
Food: 4
Service: 5
I walk,I don't drive,at 3 pm when it's sunny y'all locked it,really unfair for people like me and I have seizures so I can't drive
Loading...