Hadn't been to McD's in a hot minute and looks like it'll be even longer until I come back. The chicken nuggets and fries were both soggy and cold. Ordered a 20 piece and they gave us 1 sauce packet for it. Asked for more and the lady gave me attitude sayung that already put sauce in the bag and if I wanted more we had to pay for it. I don't have a problem paying for extra sauce but 1 packet for a 20 piece, give me a break!!!
Atmosphere: 1
Food: 1
Service: 1
Kaleb Nygaard
Super nice staff at both the windows and inside
Atmosphere: 5
Food: 5
Service: 5
jetro geronimo
I like this place like no homeless unlike other Mcdonald
Mateja Kibler
So my husband and kids literally just went here and they got instant food poisoning from their food
Atmosphere: 1
Food: 1
Service: 1
Chris Cooper
It's a fast food joint.
Atmosphere: 3
Food: 3
Service: 3
Erik Owens
Very easy access off freeway. Take left at intersection and use entrance NW of restaurant. The other entrance is for people coming from town. Used mobile when l was 5 minutes from exit. During drive thru l gave them my code and passed by lane 1 using lane 2. It was painless.
Food: 5
Service: 5
Jessie Gan
Newly renovated this place was clean and the staff friendly. We ate i. The restaurant so thwy served the food to your table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries
Mark Williamson
This is the 2nd time the drive thru left out one of my large fries.
Atmosphere: 3
Food: 3
Service: 2
Tara Ann Khawaja
The line in the Drive-Thru took forever in a year
Atmosphere: 5
Food: 5
Service: 5
Cecilliamaire
I gave this McDonald’s three stars because I don’t like McDonald’s, but because it was near the exit I got off when I got off the freeway. The food was good. The customer service was not the best They’re are very stingy at this location. they want to charge you for everything and give you only a little bit of things. When you ask for stuff and since they do the self option now they try not to help you and move fast past you so you have to hurry up and ask your question.
Terrible. I got charged twice for my order and they don't do refund or solve the problem.
Service: 1
Chelsea
Could always be better.
John Cuzic
Can't order anything from app because it thinks they are serving breaky and it's clearly din-din time!
Atmosphere: 2
Food: 3
Service: 3
D K
I know you wonder why to review McDonald's because these employees stand out in professionalism, positivity, and patience. We've observed a significant improvement in service quality. Multiple visits to this drive-thru location have consistently demonstrated exceptional employee performance; each interaction was characterized by kindness, friendliness, positive demeanor, and a welcoming smile.
Atmosphere: 5
Food: 5
Service: 5
Dayah Nicole
If I could rate this McDonald’s 0 stars, I would.
This was one of the most disappointing and disgusting experiences I’ve ever had at a McDonald’s.
As a long-time Uber Eats delivery driver with over 6 years of experience and a Platinum-level rating, I’ve picked up thousands of orders.. many from McDonald’s locations, without issue. But the way I was treated here was completely unacceptable, unprofessional, and frankly, felt very targeted.
I came through the drive-thru after hours to pick up an order. The employee asked for the order number, but I explained it wasn’t visible on my main screen and that I have vision issues. I gave the customer’s name instead (standard protocol), and told her I’d show everything at the window. She refused and threatened not to release the order if I didn’t provide the number over the intercom. At that point, I told her I wasn’t going to sit and argue or hold up the line. I’d speak to someone at the window. I figured it was time to ask for a manager to hopefully de-escalate things and report the unnecessary attitude and threat over something I was physically unable to provide.
At the first window, when I asked for a manager, the employee laughed, smirked, and made it a joke asking what happened a few times like it was a source of entertainment for her. I explain to her that I wasn't comfortable going over that with her only the manager She said she would speak to me at the second window. When I drove to the second window, the manager was already in defense mode .. refused to listen, constantly talked over me, and tried to justify the employee’s behavior. I showed her the order details just as She asked and as I said I would from the beginning, and the name and number were clearly there. She had the food in her hand but pulled it back, slammed the window, and raised a “Right to Refuse Service” sign.
To make matters worse, they shut down the entire drive-thru line, leaving all the customers behind me stuck, just to “make a point.” Over what? A simple pickup? I had already proved I was the driver. What were we even arguing about?
As a Black woman, I felt targeted, disrespected, and dismissed. Not one employee stepped in to help.
The fact that I had to call the police just to protect myself and explain what happened says it all. Even the officer wasn’t able to get the names of the manager or the employee who spoke to me over the intercom. The officer went inside to try and assist, but they still refused transparency.
After reading other reviews of this location, none of this surprises me. Their ratings are low for a reason, and the pattern of behavior is obvious.
McDonald’s needs to take real accountability for who they allow to represent their brand. I understand that each location is franchised, but if corporate continues allowing people like this to operate under their name, it reflects poorly on the company as a whole.
Hadn't been to McD's in a hot minute and looks like it'll be even longer until I come back. The chicken nuggets and fries were both soggy and cold. Ordered a 20 piece and they gave us 1 sauce packet for it. Asked for more and the lady gave me attitude sayung that already put sauce in the bag and if I wanted more we had to pay for it. I don't have a problem paying for extra sauce but 1 packet for a 20 piece, give me a break!!!
Atmosphere: 1
Food: 1
Service: 1
Super nice staff at both the windows and inside
Atmosphere: 5
Food: 5
Service: 5
I like this place like no homeless unlike other Mcdonald
So my husband and kids literally just went here and they got instant food poisoning from their food
Atmosphere: 1
Food: 1
Service: 1
It's a fast food joint.
Atmosphere: 3
Food: 3
Service: 3
Very easy access off freeway.
Take left at intersection and use entrance NW of restaurant.
The other entrance is for people coming from town.
Used mobile when l was 5 minutes from exit. During drive thru l gave them my code and passed by lane 1 using lane 2. It was painless.
Food: 5
Service: 5
Newly renovated this place was clean and the staff friendly. We ate i. The restaurant so thwy served the food to your table.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries
This is the 2nd time the drive thru left out one of my large fries.
Atmosphere: 3
Food: 3
Service: 2
The line in the Drive-Thru took forever in a year
Atmosphere: 5
Food: 5
Service: 5
I gave this McDonald’s three stars because I don’t like McDonald’s, but because it was near the exit I got off when I got off the freeway. The food was good. The customer service was not the best They’re are very stingy at this location. they want to charge you for everything and give you only a little bit of things. When you ask for stuff and since they do the self option now they try not to help you and move fast past you so you have to hurry up and ask your question.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Terrible. I got charged twice for my order and they don't do refund or solve the problem.
Service: 1
Could always be better.
Can't order anything from app because it thinks they are serving breaky and it's clearly din-din time!
Atmosphere: 2
Food: 3
Service: 3
I know you wonder why to review McDonald's because these employees stand out in professionalism, positivity, and patience.
We've observed a significant improvement in service quality. Multiple visits to this drive-thru location have consistently demonstrated exceptional employee performance; each interaction was characterized by kindness, friendliness, positive demeanor, and a welcoming smile.
Atmosphere: 5
Food: 5
Service: 5
If I could rate this McDonald’s 0 stars, I would.
This was one of the most disappointing and disgusting experiences I’ve ever had at a McDonald’s.
As a long-time Uber Eats delivery driver with over 6 years of experience and a Platinum-level rating, I’ve picked up thousands of orders.. many from McDonald’s locations, without issue. But the way I was treated here was completely unacceptable, unprofessional, and frankly, felt very targeted.
I came through the drive-thru after hours to pick up an order. The employee asked for the order number, but I explained it wasn’t visible on my main screen and that I have vision issues. I gave the customer’s name instead (standard protocol), and told her I’d show everything at the window. She refused and threatened not to release the order if I didn’t provide the number over the intercom. At that point, I told her I wasn’t going to sit and argue or hold up the line. I’d speak to someone at the window. I figured it was time to ask for a manager to hopefully de-escalate things and report the unnecessary attitude and threat over something I was physically unable to provide.
At the first window, when I asked for a manager, the employee laughed, smirked, and made it a joke asking what happened a few times like it was a source of entertainment for her. I explain to her that I wasn't comfortable going over that with her only the manager She said she would speak to me at the second window. When I drove to the second window, the manager was already in defense mode .. refused to listen, constantly talked over me, and tried to justify the employee’s behavior. I showed her the order details just as She asked and as I said I would from the beginning, and the name and number were clearly there. She had the food in her hand but pulled it back, slammed the window, and raised a “Right to Refuse Service” sign.
To make matters worse, they shut down the entire drive-thru line, leaving all the customers behind me stuck, just to “make a point.” Over what? A simple pickup? I had already proved I was the driver. What were we even arguing about?
As a Black woman, I felt targeted, disrespected, and dismissed. Not one employee stepped in to help.
The fact that I had to call the police just to protect myself and explain what happened says it all. Even the officer wasn’t able to get the names of the manager or the employee who spoke to me over the intercom. The officer went inside to try and assist, but they still refused transparency.
After reading other reviews of this location, none of this surprises me. Their ratings are low for a reason, and the pattern of behavior is obvious.
McDonald’s needs to take real accountability for who they allow to represent their brand. I understand that each location is franchised, but if corporate continues allowing people like this to operate under their name, it reflects poorly on the company as a whole.
Service: 1
Loading...