Horrible portions. Customer service is horrible as well. Will never go back . I’d rather drive off post and go to a different Panda Express location
Atmosphere: 1
Food: 1
Service: 1
Nancy Espinosa
The food is good but the costumer service is bad the employees missing orders and when you tell them they argue like you want it to get free food so they need to work in efficiency and costumer service .
Atmosphere: 1
Food: 3
Service: 1
bob ormsby
My son is a Panda Express big big fan, and we rate this as the best one we have ever been to. The food was great and the employees were very courteous, especially Ernesto, who was working the cashier - great guy who made my experience over the top. Thanks Ernesto!
We came here with my mum and hubby for quick lunch.it was delicious and warm food for affordable price.the cashier lady made me scan a qr code and I got decent discount.
Citlali has to change her attitude, been rude and acting like we're bothering her when she is actually working, doesn't go with a cashier expectations
Sarah Alfonso-Handa
My first time ordering Panda at Solano mall and I will never order there again!!! Ordered family meal. I’ve got leftover food and they decided to seal it without filling it up. The orange chicken was the only one has the right amount.
peter sorensen
Super greens: bland (compared to other locations)Orange chicken: already old/cold at 11 amTray: styrofoam (in 2024! Ugh) not paper
Almost paid the price of a whole meal just for a medium box of ?. I haven't eaten panda in over 10 years because the quality was so bad back then, but I have to say, this time around, the orange chicken was pretty dang good. Unfortunately, I couldn't taste the ?, just ?, and that more than anything is what puts me off about ?.I'm still not ready to try their noodles or rise because I'm sure it's going to be dry as heck, but what do you expect from a Cheep-otle style restaurant.Left overs all day unless you can get it all fresh. (Not likely)
Atmosphere: 4
Food: 4
Service: 5
Jhosy Almeida
Really bad costumer service. Cashier named Citlali looks like she is always with the worst mood and doesn’t know how to treat costumers right .
Atmosphere: 1
Service: 1
Evie
Super good food. I always get the grilled teriyaki chicken or the orange chicken. Definitely would recommend. The overall environment is ok. There are many different people of all ages and on the lower level there is a play area.
Kid-friendliness: They have junior servings for kids and you can get a little bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Grilled Teriyaki Chicken, Chow Mein, The Original Orange Chicken
Evangelina B (Evie)
Super good food. I always get the grilled teriyaki chicken or the orange chicken. Definitely would recommend. The overall environment is ok. There are many different people of all ages and on the lower level there is a play area.
Kid-friendliness: They have junior servings for kids and you can get a little bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Grilled Teriyaki Chicken, Chow Mein, The Original Orange Chicken
Gul Q. Khan (GK)
Worst customer serviceI Love Panda express but....The staff at this particular location is extremely slow. They need a lot of training.Ordered lunch there...First they didn't have anyone available to take the order because the lady at the counter was busy setting up the app on her phone.After another person came from the kitchen n took the order, the same girl at the counter was having hard time counting the $ bills to return to a customer out of $20.I end up leaving the restaurant after wasting 25 min of my lunch time......They need to work on customer service at this location.
Horrible portions. Customer service is horrible as well. Will never go back . I’d rather drive off post and go to a different Panda Express location
Atmosphere: 1
Food: 1
Service: 1
The food is good but the costumer service is bad the employees missing orders and when you tell them they argue like you want it to get free food so they need to work in efficiency and costumer service .
Atmosphere: 1
Food: 3
Service: 1
My son is a Panda Express big big fan, and we rate this as the best one we have ever been to. The food was great and the employees were very courteous, especially Ernesto, who was working the cashier - great guy who made my experience over the top. Thanks Ernesto!
Atmosphere: 5
Food: 5
Service: 5
Worst location ever!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Good food and good service!
Atmosphere: 5
Food: 5
Service: 5
Food was great, staff friendly and very clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Fried Rice, Broccoli Beef
We came here with my mum and hubby for quick lunch.it was delicious and warm food for affordable price.the cashier lady made me scan a qr code and I got decent discount.
Parking: Lots of parking outside the mall
Wheelchair accessibility: Plenty
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Honey Walnut Shrimp, Grilled Teriyaki Chicken, Chow Mein, Broccoli Beef Panda Cub Meal, Fried Rice, Orange Chicken
Citlali has to change her attitude, been rude and acting like we're bothering her when she is actually working, doesn't go with a cashier expectations
My first time ordering Panda at Solano mall and I will never order there again!!! Ordered family meal. I’ve got leftover food and they decided to seal it without filling it up. The orange chicken was the only one has the right amount.
Super greens: bland (compared to other locations)Orange chicken: already old/cold at 11 amTray: styrofoam (in 2024! Ugh) not paper
Restaurantji Recommends
Almost paid the price of a whole meal just for a medium box of ?. I haven't eaten panda in over 10 years because the quality was so bad back then, but I have to say, this time around, the orange chicken was pretty dang good. Unfortunately, I couldn't taste the ?, just ?, and that more than anything is what puts me off about ?.I'm still not ready to try their noodles or rise because I'm sure it's going to be dry as heck, but what do you expect from a Cheep-otle style restaurant.Left overs all day unless you can get it all fresh. (Not likely)
Atmosphere: 4
Food: 4
Service: 5
Really bad costumer service. Cashier named Citlali looks like she is always with the worst mood and doesn’t know how to treat costumers right .
Atmosphere: 1
Service: 1
Super good food. I always get the grilled teriyaki chicken or the orange chicken. Definitely would recommend. The overall environment is ok. There are many different people of all ages and on the lower level there is a play area.
Kid-friendliness: They have junior servings for kids and you can get a little bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Grilled Teriyaki Chicken, Chow Mein, The Original Orange Chicken
Super good food. I always get the grilled teriyaki chicken or the orange chicken. Definitely would recommend. The overall environment is ok. There are many different people of all ages and on the lower level there is a play area.
Kid-friendliness: They have junior servings for kids and you can get a little bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Grilled Teriyaki Chicken, Chow Mein, The Original Orange Chicken
Worst customer serviceI Love Panda express but....The staff at this particular location is extremely slow. They need a lot of training.Ordered lunch there...First they didn't have anyone available to take the order because the lady at the counter was busy setting up the app on her phone.After another person came from the kitchen n took the order, the same girl at the counter was having hard time counting the $ bills to return to a customer out of $20.I end up leaving the restaurant after wasting 25 min of my lunch time......They need to work on customer service at this location.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Rice
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