Subway
628 Parker Rd F, Fairfield
(707) 437-3762
Recent Reviews
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Terrible customer service. Besides haphazardly throwing things into the sandwiches and rolling their eyes, they rushed the customer. If they don't like their job, that's not the customer's fault. They should receive more training on being friendly and respectful.
Atmosphere: 1
Food: 1
Service: 1
had a really disappointing experience here. The employee was extremely rude and unprofessional from the moment we arrived. She yelled at us to close the door, even though we didn’t realize it was still open. When I asked politely if I could pick up my order a little earlier, she gave major attitude and told me, “If you don’t like it, cancel and leave.”
I had ordered 18 cookies, and instead of handling it professionally, she rolled her eyes and said, “OMG, really? You took every cookie I had — now I have to make more.” That kind of reaction made me feel really unwelcome as a customer. Also added extra protein and didn’t even get it !! Paid extra
I truly wanted to support this business, but after this experience, I won’t be returning. Hopefully management addresses this kind of behavior because no one deserves to be treated like that.
Atmosphere: 1
Food: 1
Service: 1
Don’t waste your time. This place is a joke. We ordered through door dash and this is what we got.
Food: 1
Service: 1
Foods good, but I've never seen someone make a sandwich so slow before. I've been putting orders 50 minutes in advance and when I get there it still isn't ready and it isn't busy
Atmosphere: 1
Food: 4
Service: 1
Great place for a late night meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Grilled Chicken, Veggie Delite, Oven Roasted Turkey, Oven Roasted Turkey \u0026 Ham, Black Forest Ham
Person who was on the night shift was upset that I came to place an order while they were on lunch proceeded to curse and was on the phone the whole time. I understand night shift not being fun but this isn't the way to handle not liking the cards you're dealt
Atmosphere: 1
Food: 3
Service: 1
How is it open 24 hours but when you pull up after midnight the employee sitting in her car says "I'm on my lunch" What?! Am I in an episode of the Twilight Zone? Is the guy on his laptop in the corner the owner? This employee has done this to a lot of customers. They've told me they're never coming back. Instead we get Dominos on Base or Pizza Hut up the road. Why is there no one covering for her?
Service: 1
Tweaker lady on nights is rude as hell I'll never go back at night again
Atmosphere: 1
Service: 1
Worst service in a subway. No curtesy or manners.
Atmosphere: 1
Food: 2
Service: 1
they always get my order wrong but they've been really nice
about it every time
Vegetarian options: its a sandwich place with a lot of vegetables to choose from
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Restaurantji Recommends
Got a meatball boss meal and I was charged 14.40 for the meal and was charged additionally $5.07 for a medium size drink.
Atmosphere: 3
Food: 3
Service: 3
Bad customer service
Atmosphere: 2
Food: 2
Service: 1
Bad customer service
Atmosphere: 2
Food: 2
Service: 1
Hot or kids at this location! I went Sunday and Monday morning for the same thing and it was fine. The ladies were lovely. However tonight I went for the same thing at 6:45, and the lady who made my food was rude as hell. And the dipper I ordered was literally not even half of what the other women put in it so it was mostly flatbread and it was not wrapped properly so it came apart when my daughter ate it and it wasn’t wrapped in the outside package like the other times I’ve gotten it at the subway on base or here. If I come back and she’s there she better watch her attitude. And that’s why you don’t get tipped! If you don’t like your job then don’t do it. I will be back in the morning before I go to work to have it remade or my money back, I will be watching them make it from now on.. This is Ridiculous!
I worked at subway before for a year so I know what I’m saying … so anyways I’m 8 months pregnant and the lady was very rude to me about getting extra mayo … it’s legit the easiest thing u can do and mayo is supposed to be free you don’t have to give attitude . They act like it’s so hard to make a sandwich and it’s not even busy ! Also barley any meat they put less then the original amount 6 slices pepporini 6 slices salami and 4 ham it was less then this and barley any veggies on my sandwich there being cheap
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