sept. 1, 2024. i dont remember the last time i was here. mayb 2019, i dont know. anyway, its the same like i remembered. just sad it looks like its dying with less customer.
Atmosphere: 2
Food: 2
Service: 2
Katheryn Breimon
I really like the boba they use, the rose aloe drink it’s my favorite. However their customer service seems to be lacking. I had ordered two items the other day that both came with ranch but only received one ranch. Also when I ordered rice I didn’t receive a fork both times. No biggie, I made do. The next time I ordered I figured I’d call and ask for the extra ranch and a fork as I didn’t receive it. No answer to the phone and it just rang and rang and rang. I messaged my door dash drive to ask for the ranch, and also a fork(plastic forks aren’t an option when ordering via DoorDash) They told the driver that they couldn’t allow either one since I didn’t pay for them. So since I paid for a ranch I never received why would I pay for it again? Also since when are plastic forks an extra charge when you order a dish that needs one? Would they charge me for extra napkins next time? I never order napkins but I always get them, so why would adding a fork be an issue? I tried to call again to explain because I like ordering from this place, but if they can’t even right their wrongs why would I?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Basil Popcorn Chicken, Elegant Rose Aloe
Punch A.
I’m a regular customer here. Always like the shrimp dumpling but this is the 3rd time i found an expired or bad shrimp. Their drinks are good, no complaint.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Basil Popcorn Chicken
Noel Eusebio
Went to get a smoothie @8:30 they close at 9:00pm the "open" sign was lit and door was open. Went inside and attempted to order my drink, staff was mopping the floor and washing equipment. They looked at me at said all their blenders were broken. They obviously cleaned up early probably because business was slow and didn't want to be bothered. They're probably slow because of the poor service... will not be going back. Too bad because always try to support local businesses.
Atmosphere: 1
Service: 1
Lucia aa
Did not receive the correct food but was still charged for more. DOES NOT worth what I paid. Jianzhi lipu, bilei le.Ordered Taro Fanatics but received Taro Milk Tea, which has a lower price than what I paid. I got the milk tea and left the store at first, but after a few sips I realized it wasn't the milk tea I wanted -- the Taro Fanatics should have taro paste. Apparently that was not Taro Fanatics but simply Taro Milk Tea. So I went back and was just wondering if this is the correct drink. The employee was mean, she kept saying "you have drunk it," even before I spoke out my question. I showed them the picture of Taro Fanatics but she insisted that they only offered one type of taro milk tea, while there were two options on the ordering machine. In addition, they charged me for a 15% tip without displaying the options on the payment machine or mentioning that. This would be acceptable if the drink was the correct one. I have been facing a lot of stress in my life, and today I just want a taro paste drink. What did I do wrong? Maybe it would have been a good time if I ordered something else. This should be a pleasant Thanksgiving but now I am feeling so depressed by this experience. WILL NEVER VISIT AGAIN.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Anne
The boba was delicious, but lacked ice. The staff were friendly.The place though was not very appealing. Chipped walls, ripped and dirty sofas, no place to sit for customers. It overall needed an update.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pearl
jerry abelon
BAD BAD BAD. Customers are not welcome to enjoy the food they purchase. They removed tables & chairs, no dine ins.I DO NOT RECOMMEND BUYING FROM T4 Fairfield.
Maybe it's just me but if I can't even get a hello from the person taking my order I have zero desire to spend my hard earned money there. Today went in and not one person acknowledged my presence and then the person who came up to the register to take my order couldn't even be bothered to say hello. So I said "how are you" to zero response. I walked out. I can't stand rude customer service and will not return.
Atmosphere: 2
Food: 3
Service: 1
Hector Aguilar
Boba and their calamari is the bomb! Facility seems to be run down and could use new furniture. Food is great tho!
sept. 1, 2024. i dont remember the last time i was here. mayb 2019, i dont know. anyway, its the same like i remembered. just sad it looks like its dying with less customer.
Atmosphere: 2
Food: 2
Service: 2
I really like the boba they use, the rose aloe drink it’s my favorite. However their customer service seems to be lacking. I had ordered two items the other day that both came with ranch but only received one ranch. Also when I ordered rice I didn’t receive a fork both times. No biggie, I made do. The next time I ordered I figured I’d call and ask for the extra ranch and a fork as I didn’t receive it. No answer to the phone and it just rang and rang and rang. I messaged my door dash drive to ask for the ranch, and also a fork(plastic forks aren’t an option when ordering via DoorDash) They told the driver that they couldn’t allow either one since I didn’t pay for them. So since I paid for a ranch I never received why would I pay for it again? Also since when are plastic forks an extra charge when you order a dish that needs one? Would they charge me for extra napkins next time? I never order napkins but I always get them, so why would adding a fork be an issue? I tried to call again to explain because I like ordering from this place, but if they can’t even right their wrongs why would I?
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Basil Popcorn Chicken, Elegant Rose Aloe
I’m a regular customer here. Always like the shrimp dumpling but this is the 3rd time i found an expired or bad shrimp. Their drinks are good, no complaint.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Basil Popcorn Chicken
Went to get a smoothie @8:30 they close at 9:00pm the "open" sign was lit and door was open. Went inside and attempted to order my drink, staff was mopping the floor and washing equipment. They looked at me at said all their blenders were broken. They obviously cleaned up early probably because business was slow and didn't want to be bothered. They're probably slow because of the poor service... will not be going back. Too bad because always try to support local businesses.
Atmosphere: 1
Service: 1
Did not receive the correct food but was still charged for more. DOES NOT worth what I paid. Jianzhi lipu, bilei le.Ordered Taro Fanatics but received Taro Milk Tea, which has a lower price than what I paid. I got the milk tea and left the store at first, but after a few sips I realized it wasn't the milk tea I wanted -- the Taro Fanatics should have taro paste. Apparently that was not Taro Fanatics but simply Taro Milk Tea. So I went back and was just wondering if this is the correct drink. The employee was mean, she kept saying "you have drunk it," even before I spoke out my question. I showed them the picture of Taro Fanatics but she insisted that they only offered one type of taro milk tea, while there were two options on the ordering machine. In addition, they charged me for a 15% tip without displaying the options on the payment machine or mentioning that. This would be acceptable if the drink was the correct one. I have been facing a lot of stress in my life, and today I just want a taro paste drink. What did I do wrong? Maybe it would have been a good time if I ordered something else. This should be a pleasant Thanksgiving but now I am feeling so depressed by this experience. WILL NEVER VISIT AGAIN.
Atmosphere: 1
Food: 1
Service: 1
The boba was delicious, but lacked ice. The staff were friendly.The place though was not very appealing. Chipped walls, ripped and dirty sofas, no place to sit for customers. It overall needed an update.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Pearl
BAD BAD BAD. Customers are not welcome to enjoy the food they purchase. They removed tables & chairs, no dine ins.I DO NOT RECOMMEND BUYING FROM T4 Fairfield.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Egg Puff
yeah...no.
Atmosphere: 2
Food: 2
Service: 2
Slow service. Boring atmosphere.
Atmosphere: 1
Food: 2
Service: 1
LITERALLY TOOK SO LONG COME ON GUYS.
Restaurantji Recommends
Good place for drinks.. the food is not too good
Atmosphere: 4
Food: 1
Service: 4
My experience in this place sucked??
Atmosphere: 1
Food: 4
Service: 1
The weather is very pleasant
Food: 5
Maybe it's just me but if I can't even get a hello from the person taking my order I have zero desire to spend my hard earned money there. Today went in and not one person acknowledged my presence and then the person who came up to the register to take my order couldn't even be bothered to say hello. So I said "how are you" to zero response. I walked out. I can't stand rude customer service and will not return.
Atmosphere: 2
Food: 3
Service: 1
Boba and their calamari is the bomb! Facility seems to be run down and could use new furniture. Food is great tho!
Atmosphere: 3
Food: 5
Service: 4
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