This place is trash, they drive away business. Constantly telling people if Citrus Heights B Dubs does it, go over there
Michelle Heller
The ice was cold & so was the food. The waitress made our experience unpleasant. Very disappointed.
Atmosphere: 4
Food: 1
Service: 1
Tj Fernandez
Why don't the beers get filled up to top? And why if they sit before the waitress picks up the beer do they stir up the beer to creat foam to make it look like the beers are full? Terrible practice so just aadvertise 20 ounce beers because the top of your glass is bigger
Atmosphere: 4
Food: 4
Service: 3
Christian Ruiz
Probably the worst restaurant experience I've had in a long time. Weren't even busy either. Just a complete lack of awareness. Also, apprenty their spicy garlic is just Buffalo? Or maybe the cooks/server just didn't care that day.
Atmosphere: 2
Food: 2
Service: 2
Monique Stuart
Excellent atmosphere. Great service. Awesome food.
Atmosphere: 5
Food: 4
Service: 4
Jimmy D
My problem is that I need to rely on orders, since I have had Achilles Tendon surgery, and cannot drive. I ordered take out via Grub Hub on 12/05/2024. I ordered 15 piece boneless wings, and small onion rings. I wanted to have Nashville Hot and Regular Buffalo sauce on the side. The order was delivered, but without the sauces. I called the restaurant directly, explained my situation and was told that I could drive down there and l pick them up myself. I was told that they don't have drivers. I was told that their hands were tied (my ankle is tied - literally with stitches in them!) I was told as a customer what cannot be done for me. I had a similar incident in the past with BJ's Brewhouse, and the Restaraunt Manager drove the missing items to my house! Now I didn't tell this to John, but now all of you buying customers know where there is better service when it comes to separating yourself from your cash!
Food: 3
Service: 1
Cali
This place is to cold inside" not comfortable in winter. But I like the food.
Atmosphere: 1
Food: 5
Service: 5
Ryan Romiti
I ordered through the app. They forgot the salt and vinegar i ordered on my fries and i didnt check for the sauce for my tenders cause i saw a bag of little cups... it was my ranch :,( maybe next time will be better. Workers are nice and food is still good just had to use my own sauces at home for the tenders
Atmosphere: 3
Food: 4
Service: 3
Coleen Rogers
Food took 45 mins from ordering to be brought to us, and it was cold and wrong order. They said they would take care of us for the cold, wrong order. 10 minutes we waited and finally walked out. Shame on this business in today's environment.
Atmosphere: 5
Food: 1
Service: 1
Brandie Schleben
I walked over to this location on my day off to have a couple drinks and some lunch before going shopping. When walking in I asked if I could sit at the bar and was told yes. I sat between an older couple and a single gentleman. I waited for close to 10 minutes with no greeting as the bartender Madeleine and I believe a trainer of some sort Jaryd were behind the bar. Jaryd appeared busy with putting away dishes and clearing up areas but not actually supporting his bartender with getting drinks or checking on guests at the bar.
Madeleine finished a mixed drink and then began pouring a large beer which had an excessive amount of foam on top. Rather than tilting the glass when she poured, she poured the beer straight into the glass and tapped on the glass in an attempt/failure to get the foam down. This process took her probably 3 to 4 minutes for one beer. The lady next to me put her face in her hands and says, "is someone going to tell her?" I smiled at this lady and she said to me, "when you come in for a drink you want to unwind, not get more tense." They had their card set out on the bar, ready to cash out, which no one noticed and the man after 5 or 10 minutes had to go up to the manager and ask her to run the card.
Meanwhile Jaryd walked in front of me, emptying out a dish rack, so I asked, "do you guys make bloody marys here?" He says, "yeah, do you want one?" The single gentleman next to me stated, "not that you haven't been patiently waiting here for 10 minutes. It took me about 15 to be able to get my first drink" It takes at least another 5 to 10 minutes for them to make a bloody mary as they can not locate Titos vodka. Finally, I get my drink from Madeleine who is friendly. I ask for a menu and ordered. When the food was served it was hot and good.
When I ordered a beer though Madeleine it had the same problem with the foam and she went to serve me a beer with at least 3 to 4 inches of foam. I sent it back and asked her to provide the proper amount of beer in the glass. When she was pouring it with the glass straight up, I offered that tipping the glass helps with foam and she became argumentative with me. I told her bartender to bartender I thought a tip would be helpful. The couple that had been sitting next to me was replaced by a gentleman who also had an excessive wait time and when he received his wings they were served with no silverware or napkins. The gentleman tried to get her attention and finally succeeded but she printed his check so he had to correct her that he just wanted to be able to start eating. The manager, a lady, who I dont remember her name, was extremely friendly and apologized for the foam in my beer and explained they have been having issues with the foam in the beers that day.
At the end of my occasion there, the gentleman to my left was looking to get the bartenders attention but failed. So I asked him what he needed and he said he just needed a refill on water. Finally I asked Jaryd for my check and a refill on the gentlemans water next to me. The man thanked me for finally getting someone's attention. Madeleine now was gone, not sure where she had went and Jaryd cashed both me and the gentleman next to me.
Unfortunately, I didn't want to have to post such a long review, but felt it necessary to express all that happened. Management needs to retrain their bartender on proper beverage pouring and multitasking. I definitely understand getting busy, but at least acknowledge your guests and let them know you will be with them shortly rather than dismissing them completely. Its a shame that the bartender was subpar because the manager and the food was great.
Multiple x....I go here at 10am to watch the Steelers because that's my team and my hometown area..the manager who is nice but upset me because 49ers always takes precedence out here even when they are on TV..I am not able to watch on my own TV and at 10 am I drive out to Folsom and was not given the audio to watch my game.. nothing will change and I'm sure you won't care about losing my business, but I won't go back. I'll have to find somewhere else that I can watch the Steelers when 49ers are playing
Atmosphere: 3
Food: 3
Service: 3
Justis Pedersen-Cueto
First off food was amazing we got the 6 for 19.99 deal which was an amazing deal. The only bad thing I have to say unfortunately was about our waitress. She was the only one working but there were only 3 tables and she was extremely slow to get our order, our sauces( we were done with our food before we got them, we had to eat it because it was getting cold.) and was very uninformative and Charged us for an extra drink. Very unsatisfied with the service.
Atmosphere: 4
Food: 5
Service: 2
Manny Lemon
Do NOT get the spicy chicken 5/5
Oneeye Tony
Order online when to pick up and they were very rude to me. Will never go back..
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chicken Wings, Traditional Wings, Buffalo Wild Wings
AMI
Horrible service there i was taken to a table and forgot about me and my family waited there for 20 mins before they even took are order, never came back for refills and felt totally unappreciated. I would not recommend this place.
This place is trash, they drive away business. Constantly telling people if Citrus Heights B Dubs does it, go over there
The ice was cold & so was the food. The waitress made our experience unpleasant. Very disappointed.
Atmosphere: 4
Food: 1
Service: 1
Why don't the beers get filled up to top? And why if they sit before the waitress picks up the beer do they stir up the beer to creat foam to make it look like the beers are full? Terrible practice so just aadvertise 20 ounce beers because the top of your glass is bigger
Atmosphere: 4
Food: 4
Service: 3
Probably the worst restaurant experience I've had in a long time. Weren't even busy either. Just a complete lack of awareness. Also, apprenty their spicy garlic is just Buffalo? Or maybe the cooks/server just didn't care that day.
Atmosphere: 2
Food: 2
Service: 2
Excellent atmosphere. Great service. Awesome food.
Atmosphere: 5
Food: 4
Service: 4
My problem is that I need to rely on orders, since I have had Achilles Tendon surgery, and cannot drive. I ordered take out via Grub Hub on 12/05/2024. I ordered 15 piece boneless wings, and small onion rings. I wanted to have Nashville Hot and Regular Buffalo sauce on the side. The order was delivered, but without the sauces. I called the restaurant directly, explained my situation and was told that I could drive down there and l
pick them up myself. I was told that they don't have drivers. I was told that their hands were tied (my ankle is tied - literally with stitches in them!) I was told as a customer what cannot be done for me. I had a similar incident in the past with BJ's Brewhouse, and the Restaraunt Manager drove the missing items to my house! Now I didn't tell this to John, but now all of you buying customers know where there is better service when it comes to separating yourself from your cash!
Food: 3
Service: 1
This place is to cold inside" not comfortable in winter. But I like the food.
Atmosphere: 1
Food: 5
Service: 5
I ordered through the app. They forgot the salt and vinegar i ordered on my fries and i didnt check for the sauce for my tenders cause i saw a bag of little cups... it was my ranch :,( maybe next time will be better. Workers are nice and food is still good just had to use my own sauces at home for the tenders
Atmosphere: 3
Food: 4
Service: 3
Food took 45 mins from ordering to be brought to us, and it was cold and wrong order. They said they would take care of us for the cold, wrong order. 10 minutes we waited and finally walked out. Shame on this business in today's environment.
Atmosphere: 5
Food: 1
Service: 1
I walked over to this location on my day off to have a couple drinks and some lunch before going shopping. When walking in I asked if I could sit at the bar and was told yes. I sat between an older couple and a single gentleman. I waited for close to 10 minutes with no greeting as the bartender Madeleine and I believe a trainer of some sort Jaryd were behind the bar. Jaryd appeared busy with putting away dishes and clearing up areas but not actually supporting his bartender with getting drinks or checking on guests at the bar.
Madeleine finished a mixed drink and then began pouring a large beer which had an excessive amount of foam on top. Rather than tilting the glass when she poured, she poured the beer straight into the glass and tapped on the glass in an attempt/failure to get the foam down. This process took her probably 3 to 4 minutes for one beer. The lady next to me put her face in her hands and says, "is someone going to tell her?" I smiled at this lady and she said to me, "when you come in for a drink you want to unwind, not get more tense." They had their card set out on the bar, ready to cash out, which no one noticed and the man after 5 or 10 minutes had to go up to the manager and ask her to run the card.
Meanwhile Jaryd walked in front of me, emptying out a dish rack, so I asked, "do you guys make bloody marys here?" He says, "yeah, do you want one?" The single gentleman next to me stated, "not that you haven't been patiently waiting here for 10 minutes. It took me about 15 to be able to get my first drink" It takes at least another 5 to 10 minutes for them to make a bloody mary as they can not locate Titos vodka. Finally, I get my drink from Madeleine who is friendly. I ask for a menu and ordered. When the food was served it was hot and good.
When I ordered a beer though Madeleine it had the same problem with the foam and she went to serve me a beer with at least 3 to 4 inches of foam. I sent it back and asked her to provide the proper amount of beer in the glass. When she was pouring it with the glass straight up, I offered that tipping the glass helps with foam and she became argumentative with me. I told her bartender to bartender I thought a tip would be helpful. The couple that had been sitting next to me was replaced by a gentleman who also had an excessive wait time and when he received his wings they were served with no silverware or napkins. The gentleman tried to get her attention and finally succeeded but she printed his check so he had to correct her that he just wanted to be able to start eating. The manager, a lady, who I dont remember her name, was extremely friendly and apologized for the foam in my beer and explained they have been having issues with the foam in the beers that day.
At the end of my occasion there, the gentleman to my left was looking to get the bartenders attention but failed. So I asked him what he needed and he said he just needed a refill on water. Finally I asked Jaryd for my check and a refill on the gentlemans water next to me. The man thanked me for finally getting someone's attention. Madeleine now was gone, not sure where she had went and Jaryd cashed both me and the gentleman next to me.
Unfortunately, I didn't want to have to post such a long review, but felt it necessary to express all that happened. Management needs to retrain their bartender on proper beverage pouring and multitasking. I definitely understand getting busy, but at least acknowledge your guests and let them know you will be with them shortly rather than dismissing them completely. Its a shame that the bartender was subpar because the manager and the food was great.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Multiple x....I go here at 10am to watch the Steelers because that's my team and my hometown area..the manager who is nice but upset me because 49ers always takes precedence out here even when they are on TV..I am not able to watch on my own TV and at 10 am I drive out to Folsom and was not given the audio to watch my game.. nothing will change and I'm sure you won't care about losing my business, but I won't go back. I'll have to find somewhere else that I can watch the Steelers when 49ers are playing
Atmosphere: 3
Food: 3
Service: 3
First off food was amazing we got the 6 for 19.99 deal which was an amazing deal. The only bad thing I have to say unfortunately was about our waitress. She was the only one working but there were only 3 tables and she was extremely slow to get our order, our sauces( we were done with our food before we got them, we had to eat it because it was getting cold.) and was very uninformative and Charged us for an extra drink. Very unsatisfied with the service.
Atmosphere: 4
Food: 5
Service: 2
Do NOT get the spicy chicken
5/5
Order online when to pick up and they were very rude to me. Will never go back..
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chicken Wings, Traditional Wings, Buffalo Wild Wings
Horrible service there i was taken to a table and forgot about me and my family waited there for 20 mins before they even took are order, never came back for refills and felt totally unappreciated. I would not recommend this place.
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