I don’t like to write negative reviews, but I definitely did not have a good experience here today. My boyfriend and I dined in and he happen to get a margarita and I got a lemonade. Like any normal couple we share food and drinks. For more context, we are both over the age of 21 and are actually in our mid 20s. He was ID of course and we got our drinks. We waited for our food and in the mist of it my boyfriend saw four to five employees staring at us across the room right at our table. That was kind of uncomfortable bc all we were doing was scrolling on our phones and waiting for the food. Anyways, the whole time the employees would walk past us, stare at our direction and whisper to each other. They did this right in front of us too like we couldn’t hear that they were talking abt us. It wasn’t until our waitress, Marisol I believe walked up to me and said I need to see your ID in a rude demeanor. I wasn’t carrying my purse because I wasn’t the one paying but I happen to have a picture of it in my phone. When I told her I didn’t have a physical copy of it. She said that’s not my problem and you can’t have this and snatched the drink off of our table. It was honestly humiliating because she was being loud and drawing the attention to our table. She also stated that I wasn’t even 21 lol which is confusing because she saw a photo of my ID with my DOB where it clearly said I was over 21 and born in 2001. Well, after she snatched the drink she goes on to say I’m gonna go get my manager. I never even asked for her manager because i’m not a problematic person at all. My bf and I were just going to leave and not come back. To summit up, the manager comes up to us, tells us that there’s some law in California that doesn’t permit them to accept photos of IDs and told me that her waitress can get fined up to $400 and lose her job just bc I was drinking out of his drink. I honestly should’ve responded the same thing… “That’s not my problem” but I also understood where they were coming from. The manager was actually nice. She didn’t have any attitude whatsoever. She just wanted us to understand where they were coming from, but I honestly I feel like the real issue wasn’t resolved after I had mentioned her employees behavior. She didn’t say anything about it. All she offered was to give us a refund on the $6 drink that we already paid for. I really could care less about the refund, but it was not ok that the waitress behaved that way and she should be talked to and disciplined about it. Couples go out all the time in the afternoon after work to have a good time at places like these, but clearly this is not a place where you can share food and drinks with your partner and relax when you’re constantly getting stared and whispered by the employees and put an uncomfortable situation like the one I had to encounter.
Atmosphere: 1
Food: 3
Service: 1
Lysandra Griffith
I'd love to give 5 stars, but can't this time. Our silverware want just unclean, it was a if they had taken it from another guests table after they left, and given it straight to us! CHECK YOUR CUTLERY BEFORE USING IT!
Atmosphere: 5
Food: 4
Service: 4
Whitney Dakin
Visited in the middle of the day on a weekend. Had children with us but were sat in the bar. Food was great. Service was slow.
Atmosphere: 4
Food: 5
Service: 2
Jocelyn Pedregon
When I went into chilis a few weeks ago it was tasty and great, but ordering chilis to go never again. The food was very old it seemed the meat on the burgers and fries ,my burger had two top buns and the cheese looked like it was heated up after sitting all day. got three salsas 2 looked watered down 1 was really chunky nothing was fresh was super bummed about everything ….
I thought I would give them another chance. Because my friends wanted to go there since it was close. Service was good. But the portions have just shrunk. Just tiny. I had the chicken fajitas, almost zero flavor. I’ve had better food at a buffet. I think I’m totally completely done with Chili’s. If you’re a manager at Chili’s don’t bother replying to me. I won’t be back in there.
Atmosphere: 4
Food: 2
Service: 5
Dolores Meder
Service and food was good. But too noisy for senior citizens
Vegetarian options: Black bean burger was very good but not advertised as an option. Had to ask for op
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger
Trisha Gullard
Good food, great service, nice atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Salad, Half Order of Ribs, Chicken Enchilada Soup
Jeff Haws
When we got our food Mya wife’s was wrong they didn’t fix the problem. Our server only checked on us once during the meal. At the nd he did come back and ask if we need anything which we told him yes we need refills on our drinks Togo boxes and desert. Well we got the Togo boxes and the dessert. Our waiter was more worried about the football game than his customers. He gave us the bill I paid using the QR code at the bottom of receipt. He ran us down while we was leaving and told me he needed my card so we could pay.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burger
GPS PAHIA
If it ain't right, they make it right. Food is always above average, service is above average, value is AWESOME. 3FL deal.
Love the service. Treats you like you’re home. Love the rumple mints. Bartender recommend highly recommended. Dale. . And Marina. Maid my day!
Atmosphere: 5
Food: 5
Service: 5
Chad Vander Veen
The rumors are true. Chili's is really good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Thomas Sarantis
Awesome service great food and, a wonderful environment. Five Stars
S P (we.must.consume)
I enjoy the numerous options they have for lunch time. And they have a pretty big happy hour drink menu. I don't know if they offer food during happy hour. I originally stopped by because I loved your tortilla soup. Unfortunately, they do not carry the original soup anymore. But they do have potato soup and enchilada soup. Honestly, I probably wouldn't have went there today if I found out they didn't have the old tortilla soup. Even though everything was still good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
Elizabeth Usilton
We went to a late lunch with my 94 year old father, who is in a wheelchair. The staff was so accommodating and friendly. My dad said our waiter was the best that he's ever had in his 94 years of life. The food was delicious and the atmosphere was great. It was just a wonderful experience all around. Five stars all the way, and if I could give an extra star for service, I would.
I don’t like to write negative reviews, but I definitely did not have a good experience here today. My boyfriend and I dined in and he happen to get a margarita and I got a lemonade. Like any normal couple we share food and drinks. For more context, we are both over the age of 21 and are actually in our mid 20s. He was ID of course and we got our drinks. We waited for our food and in the mist of it my boyfriend saw four to five employees staring at us across the room right at our table. That was kind of uncomfortable bc all we were doing was scrolling on our phones and waiting for the food. Anyways, the whole time the employees would walk past us, stare at our direction and whisper to each other. They did this right in front of us too like we couldn’t hear that they were talking abt us. It wasn’t until our waitress, Marisol I believe walked up to me and said I need to see your ID in a rude demeanor. I wasn’t carrying my purse because I wasn’t the one paying but I happen to have a picture of it in my phone. When I told her I didn’t have a physical copy of it. She said that’s not my problem and you can’t have this and snatched the drink off of our table. It was honestly humiliating because she was being loud and drawing the attention to our table. She also stated that I wasn’t even 21 lol which is confusing because she saw a photo of my ID with my DOB where it clearly said I was over 21 and born in 2001. Well, after she snatched the drink she goes on to say I’m gonna go get my manager. I never even asked for her manager because i’m not a problematic person at all. My bf and I were just going to leave and not come back. To summit up, the manager comes up to us, tells us that there’s some law in California that doesn’t permit them to accept photos of IDs and told me that her waitress can get fined up to $400 and lose her job just bc I was drinking out of his drink. I honestly should’ve responded the same thing… “That’s not my problem” but I also understood where they were coming from. The manager was actually nice. She didn’t have any attitude whatsoever. She just wanted us to understand where they were coming from, but I honestly I feel like the real issue wasn’t resolved after I had mentioned her employees behavior. She didn’t say anything about it. All she offered was to give us a refund on the $6 drink that we already paid for. I really could care less about the refund, but it was not ok that the waitress behaved that way and she should be talked to and disciplined about it. Couples go out all the time in the afternoon after work to have a good time at places like these, but clearly this is not a place where you can share food and drinks with your partner and relax when you’re constantly getting stared and whispered by the employees and put an uncomfortable situation like the one I had to encounter.
Atmosphere: 1
Food: 3
Service: 1
I'd love to give 5 stars, but can't this time.
Our silverware want just unclean, it was a if they had taken it from another guests table after they left, and given it straight to us!
CHECK YOUR CUTLERY BEFORE USING IT!
Atmosphere: 5
Food: 4
Service: 4
Visited in the middle of the day on a weekend. Had children with us but were sat in the bar. Food was great. Service was slow.
Atmosphere: 4
Food: 5
Service: 2
When I went into chilis a few weeks ago it was tasty and great, but ordering chilis to go never again. The food was very old it seemed the meat on the burgers and fries ,my burger had two top buns and the cheese looked like it was heated up after sitting all day. got three salsas 2 looked watered down 1 was really chunky nothing was fresh was super bummed about everything ….
Atmosphere: 4
Food: 1
Service: 4
Still good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Crispers, Chicken Salad
I thought I would give them another chance. Because my friends wanted to go there since it was close. Service was good. But the portions have just shrunk. Just tiny. I had the chicken fajitas, almost zero flavor. I’ve had better food at a buffet. I think I’m totally completely done with Chili’s.
If you’re a manager at Chili’s don’t bother replying to me.
I won’t be back in there.
Atmosphere: 4
Food: 2
Service: 5
Service and food was good. But too noisy for senior citizens
Vegetarian options: Black bean burger was very good but not advertised as an option. Had to ask for op
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Burger
Good food, great service, nice atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Salad, Half Order of Ribs, Chicken Enchilada Soup
When we got our food Mya wife’s was wrong they didn’t fix the problem. Our server only checked on us once during the meal. At the nd he did come back and ask if we need anything which we told him yes we need refills on our drinks Togo boxes and desert. Well we got the Togo boxes and the dessert. Our waiter was more worried about the football game than his customers. He gave us the bill I paid using the QR code at the bottom of receipt. He ran us down while we was leaving and told me he needed my card so we could pay.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burger
If it ain't right, they make it right.
Food is always above average, service is above average, value is AWESOME. 3FL deal.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the service. Treats you like you’re home. Love the rumple mints. Bartender recommend highly recommended. Dale. . And Marina. Maid my day!
Atmosphere: 5
Food: 5
Service: 5
The rumors are true. Chili's is really good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Awesome service great food and, a wonderful environment. Five Stars
I enjoy the numerous options they have for lunch time. And they have a pretty big happy hour drink menu. I don't know if they offer food during happy hour. I originally stopped by because I loved your tortilla soup. Unfortunately, they do not carry the original soup anymore. But they do have potato soup and enchilada soup. Honestly, I probably wouldn't have went there today if I found out they didn't have the old tortilla soup. Even though everything was still good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
We went to a late lunch with my 94 year old father, who is in a wheelchair. The staff was so accommodating and friendly. My dad said our waiter was the best that he's ever had in his 94 years of life. The food was delicious and the atmosphere was great. It was just a wonderful experience all around. Five stars all the way, and if I could give an extra star for service, I would.
Atmosphere: 5
Food: 5
Service: 5
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