Papa Johns Pizza
25035 Blue Ravine Rd, Folsom
(916) 984-1010
Recent Reviews
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I am reviewing a chain pizza place and I’m aware of it. I rate it 5 stars for what it is. Ordered a special large unlimited toppings for 9.99. Both pizzas were loaded with toppings and delicious. The staff was very nice, I asked for plates, ranch etc. and they smiled and took care of me. Oh I ordered at 4 on a Sunday and the order was ready in 15 minutes, that’s a huge bonus
Atmosphere: 5
Food: 5
Service: 5
Papa John’s pizza always delivers above-average flavor. The cheese in the crust is generous, and dipping it in the garlic butter enhances the taste. I ordered delivery, and the delivery time was reasonable.
Atmosphere: 3
Food: 4
Service: 3
Excellent pizza. 50% off all ruglar crust large pizza.
Atmosphere: 5
Food: 5
Service: 5
Usually this place makes pretty decent pizzas, but today I ordered an extra large with one topping, and the dough was pretty hard to chew and taste was very bad too. Not sure what happened recently to the food quality here. I hope they will fix it, I'll not order from this place for some more time at least
Atmosphere: 3
Food: 2
Service: 4
I love Papa John's Pizza foods and services with kind personal
Atmosphere: 5
Food: 5
Service: 5
They are very good and friendly people
Atmosphere: 5
Food: 5
Service: 5
Disrespectful, and Hostile Experience
I had one of the worst customer service experiences of my life at this location due to the manager, Sam. Not only was my order completely wrong (received 8 undercooked breadsticks instead of 10 and the wrong papadia), but when I tried to resolve it, Sam responded with aggression, refusal to fix the mistakes, and outright disrespect with profanity.
I left feeling threatened and unsafe. No customer should ever be treated this way. The lack of accountability and hostile behavior from management is unacceptable.
Avoid this location unless you enjoy paying for incorrect orders and being verbally mistreated. Zero professionalism, zero care for customers.
DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
I left the store feeling threatened, disrespected, and unsafe. I did not receive the food I paid for, and I was subjected to behavior from Sam the manager that no customer or human being should ever have to endure. This interaction was not only rude but bordering on verbal abuse by Sam the manager. What was supposed to be a routine food pickup turned into a hostile confrontation that left me shaken. The combination of receiving the wrong order, the refusal to correct it, and the aggression from Sam the manager constitutes more than a bad customer service experience. It is a breach of basic decency and professionalism. I felt unsafe and unwelcome in your establishment, and that is simply unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Pizza was good. Just kinda pricey for good..
Atmosphere: 4
Food: 4
Service: 5
Best pizza in town *****
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best Pizza ever
Atmosphere: 5
Food: 5
Service: 5
The folks who run this restaurant serve expired products. My cousin worked for them and he confirmed.
Atmosphere: 1
Food: 1
Service: 1
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
i'd give them 0 stars i had a terrible experience at this restaurant. the staff was rude and unhelpful and the food was mediocre at best best i would not recommend this place to anyone please take your business elsewhere
Atmosphere: 1
Food: 1
Service: 1
My favorite pizza place of all time! The specials save you a few bucks every time (specifically the carryout specials, I use it every time). The rewards program is fantastic and is worth the 30 seconds it takes to make an account. Overall low price and high qualify, unbeatable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Original Crust Pizza
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