I had one of the worst customer service experiences of my life at this location due to the manager, Sam. Not only was my order completely wrong (received 8 undercooked breadsticks instead of 10 and the wrong papadia), but when I tried to resolve it, Sam responded with aggression, refusal to fix the mistakes, and outright disrespect with profanity.
I left feeling threatened and unsafe. No customer should ever be treated this way. The lack of accountability and hostile behavior from management is unacceptable.
Avoid this location unless you enjoy paying for incorrect orders and being verbally mistreated. Zero professionalism, zero care for customers.
DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
Complaint – Incorrect Order and Hostile Service
I left the store feeling threatened, disrespected, and unsafe. I did not receive the food I paid for, and I was subjected to behavior from Sam the manager that no customer or human being should ever have to endure. This interaction was not only rude but bordering on verbal abuse by Sam the manager. What was supposed to be a routine food pickup turned into a hostile confrontation that left me shaken.
The combination of receiving the wrong order, the refusal to correct it, and the aggression from Sam the manager constitutes more than a bad customer service experience. It is a breach of basic decency and professionalism. I felt unsafe and unwelcome in your establishment, and that is simply unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Todd Faurot
Pizza was good. Just kinda pricey for good..
Atmosphere: 4
Food: 4
Service: 5
Artur Davidyan
Best pizza in town *****
Atmosphere: 5
Food: 5
Service: 5
A. Youssef
The best Pizza ever
Atmosphere: 5
Food: 5
Service: 5
Donald Stephens
The folks who run this restaurant serve expired products. My cousin worked for them and he confirmed.
Atmosphere: 1
Food: 1
Service: 1
Scott Cooper
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
ROUGH RYDER
i'd give them 0 stars i had a terrible experience at this restaurant. the staff was rude and unhelpful and the food was mediocre at best best i would not recommend this place to anyone please take your business elsewhere
Atmosphere: 1
Food: 1
Service: 1
Ari Gilbert
My favorite pizza place of all time! The specials save you a few bucks every time (specifically the carryout specials, I use it every time). The rewards program is fantastic and is worth the 30 seconds it takes to make an account. Overall low price and high qualify, unbeatable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Original Crust Pizza
Ordered 3 pizzas with quite a few customizations and there wasn't a single thing wrong with any of them. Everything was made exactly to order.
Atmosphere: 5
Food: 5
Service: 5
Alex
Best experience
Parking: Free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Original Crust Pizza
Samirrah Walton
The manager who was the delivery driver just so happened to help himself to an extra couple of dollars in his tip and then lied about it like I'm retarded and can't count don't know what I gave him or something yeah I guess that's what it was but their thieves be careful use your debit card will probably say for that way at least you can get it back
Service: 1
Jemma Lehane
I tried calling to make a delivery order, put me on hold to hang up. It was very bad service, I am very disappointed in papa
They are very good and friendly people
Atmosphere: 5
Food: 5
Service: 5
Disrespectful, and Hostile Experience
I had one of the worst customer service experiences of my life at this location due to the manager, Sam. Not only was my order completely wrong (received 8 undercooked breadsticks instead of 10 and the wrong papadia), but when I tried to resolve it, Sam responded with aggression, refusal to fix the mistakes, and outright disrespect with profanity.
I left feeling threatened and unsafe. No customer should ever be treated this way. The lack of accountability and hostile behavior from management is unacceptable.
Avoid this location unless you enjoy paying for incorrect orders and being verbally mistreated. Zero professionalism, zero care for customers.
DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
I left the store feeling threatened, disrespected, and unsafe. I did not receive the food I paid for, and I was subjected to behavior from Sam the manager that no customer or human being should ever have to endure. This interaction was not only rude but bordering on verbal abuse by Sam the manager. What was supposed to be a routine food pickup turned into a hostile confrontation that left me shaken. The combination of receiving the wrong order, the refusal to correct it, and the aggression from Sam the manager constitutes more than a bad customer service experience. It is a breach of basic decency and professionalism. I felt unsafe and unwelcome in your establishment, and that is simply unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Pizza was good. Just kinda pricey for good..
Atmosphere: 4
Food: 4
Service: 5
Best pizza in town *****
Atmosphere: 5
Food: 5
Service: 5
The best Pizza ever
Atmosphere: 5
Food: 5
Service: 5
The folks who run this restaurant serve expired products. My cousin worked for them and he confirmed.
Atmosphere: 1
Food: 1
Service: 1
Excellent service and food
Atmosphere: 5
Food: 5
Service: 5
i'd give them 0 stars i had a terrible experience at this restaurant. the staff was rude and unhelpful and the food was mediocre at best best i would not recommend this place to anyone please take your business elsewhere
Atmosphere: 1
Food: 1
Service: 1
My favorite pizza place of all time! The specials save you a few bucks every time (specifically the carryout specials, I use it every time). The rewards program is fantastic and is worth the 30 seconds it takes to make an account. Overall low price and high qualify, unbeatable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Original Crust Pizza
Restaurantji Recommends
Ordered 3 pizzas with quite a few customizations and there wasn't a single thing wrong with any of them. Everything was made exactly to order.
Atmosphere: 5
Food: 5
Service: 5
Best experience
Parking: Free parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Original Crust Pizza
The manager who was the delivery driver just so happened to help himself to an extra couple of dollars in his tip and then lied about it like I'm retarded and can't count don't know what I gave him or something yeah I guess that's what it was but their thieves be careful use your debit card will probably say for that way at least you can get it back
Service: 1
I tried calling to make a delivery order, put me on hold to hang up. It was very bad service, I am very disappointed in papa
Service: 1
So bad. Chewing gum like eating plastic
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