Subway
1018 Riley St, Folsom
(916) 817-2050
Recent Reviews
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They straight up REFUSED to accept my PERFECTLY VALID coupon when I tried to order. Manager was RUDE AND DISRESPECTFUL. I showed her my coupon, and She refused to make my sandwiches when I ordered. Never coming here again. Spread the word!
Atmosphere: 1
Food: 1
Service: 1
When you ask for a side of Baja Sauce but they tell you rudely no. That I’f I need sauce Walmart sells it, and when I ask if I can pay for it as a side of sauce they say no. The owner is really nice person but the employees are rude and have an attitude.
Atmosphere: 1
Food: 5
Service: 1
Adrian made the best sub.
Very helpful, jolly and have definitely good marketing and leadership skills.
Atmosphere: 5
Food: 5
Service: 5
Always go to this subway as it’s close to my home. However they always make mistakes when I order online. People pick the wrong to go order and staffs won’t care. DoorDash picked my order, and staffs just told me it’s not ready. After 30 min they finally said DoorDash mistakenly took it. However their manager refused to make my order first but dealt with DoorDash customer service first to fix the order. I understand fixing the order it’s important, but keep customer waiting for 1 hour for a sandwich?!?! I literally waited for an hour for my sandwich, I probably should use the time to just cook at home. Very disappointed, no apology, no compensation, nothing. Again I like this place as it’s convenient for me. But I’m very disappointed with my most recent experience.
Atmosphere: 3
Food: 5
Service: 1
I wanted to take a moment to write a review to appreciate the workers, Ariyan and Nazi who were on shift. I ordered on the mobile app 2-19-25 around 12pm, and when I arrived at the store to pick up, the app had not sent my order through to their end, so nothing was available in their system showing I ordered. It was a system error, and they had not received my order or payment even though I had been charged and was instructed to pick up. Instead of shoo-ing me off, Nazi and Ariyan told me not to worry about it, and offered to still make my sandwich anyways, without charge. They were incredibly kind the entire time, even during my frustration towards their system. I hope they know it was not THEM i was frustrated with. They were truly giving amazing customer service, and I appreciate them for being kind enough to process my order even without receiving it.
Atmosphere: 5
Food: 5
Service: 5
I have been to multiple Subway restaurants and to this location more than once. The good odds shows good and the service good as well. Today however the gentleman that helped us went above and beyond. My wife was having low blood sugars When I asked for a cup for some soda he was noticeably concerned. When I went back for a cookie he gave us two with no charge and later checked if she was alright. He was quick, thoughtful and, considerate and did not have to be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Rotisserie-Style Chicken
I guess this is the most pleasant place and very friendly staff I've encountered yesterday. I ordered boxes of sandwiches and they forgot the cookies. I called and the next day i came to pick it up. They gave me a lot of fresh cookies. So nice of them.
Atmosphere: 5
Food: 5
Service: 5
Awesome
Their service is excellent, fresh and good quality product. I love
Atmosphere: 5
Food: 5
Service: 5
My go to spot for Lunch. Amazing Owner and the Staff, they make great sandwiches. 5/5 stars easily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Restaurantji Recommends
This place is amazing from the friendly staff, to the amazing food. I have ordered online and it’s always fresh and ready to go on time and made exactly the way I like it. I have been to other subways in the area and the sandwiches just don’t taste as good. I would 100% recommend eating here. You can’t go wrong.
Atmosphere: 5
Food: 5
Service: 5
In terms of taste, Subway sandwiches are consistently delicious. The combination of fresh ingredients, warm bread, and a variety of sauces creates a symphony of flavors that is both satisfying and comforting. The sandwiches are also generously portioned, making them a great value.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Cookies
Sandwich wasn't good and didn't taste like anything. I got a cold sandwich and they tried to tax me on it. There is no tax on a cold sandwich in Calif. The owner started yelling and lecturing me about this and said it was taxable. He was wrong. I will not be goiung back. Very unpleasant situation.
Atmosphere: 1
Food: 1
Service: 2
Don't bother with the new foot long pretzels just bread with little salt doesn't taste like a soft pretzel like you would
Atmosphere: 4
Food: 4
Service: 5
Looks like this subway is under new ownership, i used to go there couple years ago but the service is so bad. Now under the new owners this place is alive again. The service was spectacular the food felt fresh and the whole experience was great. Definitely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Grilled Chicken
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