There's a musty smell lingering in the indoor store. I suspect it's coming from the air vents. Everything else good. 👌
Kristi Pink
Everything is tasty, clean, neat.
Atmosphere: 5
Food: 5
Service: 5
Ram Is
Very tasty, everything is always fresh. Clean, neat. The environment is quiet and calm. I recommend!
Atmosphere: 5
Food: 5
Service: 5
Nicole N
Cynthia is amazing!!I went there a couple weeks ago and hadn't had a time to make a review until now. I went through the drive-thru and it was excellent customer service from beginning to end. The lady was extremely nice and she apologized for the wait. She was extremely courteous. I told her I would write a review and I asked her name and then I realized she was a supervisor her name was Cynthia and she is amazing. This location is very lucky to have her because she truly was amazing that day. I can tell she really enjoys her job and she really does care about the customers.
Atmosphere: 5
Food: 5
Service: 5
Jim Nunya
I am updating my review to something more stellar than five stars!!! Because I had two custom sandwiches made that the Wendy's at northtown Lane in Reno Nevada and they came across the mountain and when I arrived I went to eat my sandwiches and they were crap. The North Reno Wendy's completely failed and these crispy chicken sandwiches had absolutely nothing in them not even the pickles are supposed to come with. I was already at my wit's end and very unhappy with that day and then to find out that my dinner was not going to be enjoyed, set me off. I drove like a banshee, scaring everyone around me until I made it to the Wendy's here. I explained my situation and they were nice enough to rebuild the order correctly as it was on my receipt. And I would consider this going at least above and beyond for a fast food place from what I'm used to getting around Reno.
But unfortunately due to the circumstances Wendy's has lost my business. I'm back in Reno at the same horrible Wendy's and have explained my situation and they didn't eff it up too bad so I didn't have to throw the sandwich at them as I had planned!!!
I'm only here to burn out the last of my offers/deals and get my birthday frosty!!
My junior Frosty keychain which is the third one I've owned in a row Will be giving away as its services are no longer required!!!
I love you Folsom Wendy's, but I'm sorry! Mostly I'm sorry that your prices aren't like Reno!!!! To charge like $3.60 for a sandwich that Reno charges a $1.49 for, and then you're charging for the extra tomato slice. This makes a burger that I usually get for a $1.49, $4!!!!! I typically buy two of these and it cost me maybe $3.60, and that includes tomatoes!!!!! (California my deals aren't deals anymore!🤮)
Deuces homie!!! ✌️
Atmosphere: 5
Food: 5
Service: 5
John Torres
I could not eat the breakfast sandwich and fries because they were not fresh and had probably been sitting around for a while.
Atmosphere: 5
Food: 1
Service: 5
Maria Leticia Perez
Wonderful service and delicious fresh food. Inside is a little outdated but most fast food places are these days.
Kid-friendliness: Very kid friendly highchairs and boosters and fun kids toys. Employees are friendly to our kid.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nuggets, Baconator Fries, Hamburger, Wendy’S Baked Potatoes, Wendy's Hot & Crispy Fries, Chili
The man who appears to be the manager , is highly rude .
Atmosphere: 1
Food: 1
Service: 1
Tracy
Ordered three Sponge Bob meals, paid for doubles, received singles. Food was mediocre, not worth the price, will not be back.
Atmosphere: 2
Food: 2
Service: 2
Romel Bartlett
10/21/24 @ 5:05pm Waited in line for so long and then when I get to the window I had to repeat everything I said because the person doesn’t understand English. Also the signs in the parking lot for the Cinnabon says breakfast hours only but when you get to the window, it says served all day?
Atmosphere: 3
Food: 3
Service: 1
Crystal Kirmiz Cody
So this place is typically okay. About what you would expect. However lately the service has gotten worse. I spent 30 min in the drive thru the last time I was there. I was asked to pull to the front to wait even longer. Then they gave me my food and forgot the kids meal I ordered. They ran out of vanilla frosty and instead of letting me know they substituted chocolate. Grr. I was not happy on my last visit. I hope they improve.
Atmosphere: 2
Food: 4
Service: 2
Jennifer P
If I’m buying food for your outrageously over inflated prices you can afford to give me a few sauces for free.
There's a musty smell lingering in the indoor store.
I suspect it's coming from the air vents.
Everything else good. 👌
Everything is tasty, clean, neat.
Atmosphere: 5
Food: 5
Service: 5
Very tasty, everything is always fresh. Clean, neat. The environment is quiet and calm. I recommend!
Atmosphere: 5
Food: 5
Service: 5
Cynthia is amazing!!I went there a couple weeks ago and hadn't had a time to make a review until now. I went through the drive-thru and it was excellent customer service from beginning to end. The lady was extremely nice and she apologized for the wait. She was extremely courteous. I told her I would write a review and I asked her name and then I realized she was a supervisor her name was Cynthia and she is amazing. This location is very lucky to have her because she truly was amazing that day. I can tell she really enjoys her job and she really does care about the customers.
Atmosphere: 5
Food: 5
Service: 5
I am updating my review to something more stellar than five stars!!!
Because I had two custom sandwiches made that the Wendy's at northtown Lane in Reno Nevada and they came across the mountain and when I arrived I went to eat my sandwiches and they were crap.
The North Reno Wendy's completely failed and these crispy chicken sandwiches had absolutely nothing in them not even the pickles are supposed to come with.
I was already at my wit's end and very unhappy with that day and then to find out that my dinner was not going to be enjoyed, set me off.
I drove like a banshee, scaring everyone around me until I made it to the Wendy's here.
I explained my situation and they were nice enough to rebuild the order correctly as it was on my receipt.
And I would consider this going at least above and beyond for a fast food place from what I'm used to getting around Reno.
But unfortunately due to the circumstances Wendy's has lost my business.
I'm back in Reno at the same horrible Wendy's and have explained my situation and they didn't eff it up too bad so I didn't have to throw the sandwich at them as I had planned!!!
I'm only here to burn out the last of my offers/deals and get my birthday frosty!!
My junior Frosty keychain which is the third one I've owned in a row Will be giving away as its services are no longer required!!!
I love you Folsom Wendy's, but I'm sorry!
Mostly I'm sorry that your prices aren't like Reno!!!!
To charge like $3.60 for a sandwich that Reno charges a $1.49 for, and then you're charging for the extra tomato slice.
This makes a burger that I usually get for a $1.49, $4!!!!!
I typically buy two of these and it cost me maybe $3.60, and that includes tomatoes!!!!!
(California my deals aren't deals anymore!🤮)
Deuces homie!!! ✌️
Atmosphere: 5
Food: 5
Service: 5
I could not eat the breakfast sandwich and fries because they were not fresh and had probably been sitting around for a while.
Atmosphere: 5
Food: 1
Service: 5
Wonderful service and delicious fresh food. Inside is a little outdated but most fast food places are these days.
Kid-friendliness: Very kid friendly highchairs and boosters and fun kids toys. Employees are friendly to our kid.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nuggets, Baconator Fries, Hamburger, Wendy’S Baked Potatoes, Wendy's Hot & Crispy Fries, Chili
Great food, every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Baconator Fries, Vanilla Frosty, Hamburger, Double Stack, Wendy's Hot & Crispy Fries, Spicy Chicken Sandwich
Went through the drive thru and ended up having to walk in to get a salted caramel frosty. Need to listen for the drive thru chime
Food: 4
Service: 1
Best fast food burger there is ..
Restaurantji Recommends
The man who appears to be the manager , is highly rude .
Atmosphere: 1
Food: 1
Service: 1
Ordered three Sponge Bob meals, paid for doubles, received singles. Food was mediocre, not worth the price, will not be back.
Atmosphere: 2
Food: 2
Service: 2
10/21/24 @ 5:05pm
Waited in line for so long and then when I get to the window I had to repeat everything I said because the person doesn’t understand English.
Also the signs in the parking lot for the Cinnabon says breakfast hours only but when you get to the window, it says served all day?
Atmosphere: 3
Food: 3
Service: 1
So this place is typically okay. About what you would expect. However lately the service has gotten worse. I spent 30 min in the drive thru the last time I was there. I was asked to pull to the front to wait even longer. Then they gave me my food and forgot the kids meal I ordered. They ran out of vanilla frosty and instead of letting me know they substituted chocolate. Grr. I was not happy on my last visit. I hope they improve.
Atmosphere: 2
Food: 4
Service: 2
If I’m buying food for your outrageously over inflated prices you can afford to give me a few sauces for free.
Atmosphere: 1
Food: 3
Service: 1
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