Holland Michigan wingstop messed my order up and when i called to trying get the rest of my order the guy was mad and was getting loud so i told him I was going come down there i wanted to talk to a manger. then he told me he was gonna call the cops on me if I showed up. when I arrived the guy was talking about me to other employees and customers cussing. then he started yelling and cussing at me infront of everyone they had to physically pull the guy to the back. I should of recorded it but I just wanted my food to feed my family. I will never go back there. I love the food but the disrespect and the humiliation I felt can i never go back there.
Jody Swenson
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
And Rew
Review for my first and last visit.
The biggest issue is the excessive wait times, it shouldn’t take over a hour to make wings, the kitchen seemed very unorganized. We also had to wait longer once we received our order due to missing items.
The quality of the food was mediocre at best. I’ve had better wings from local pizza establishments and bars.
The layout of the store is terrible, the drink station is in the worst spot. It would be much better on the other side of the counter closer to the front door.
The store was dirty, there is absolutely no trash cans in the store.
Atmosphere: 2
Food: 2
Service: 1
Rebecca Wright
This location is very clean, friendly & prompt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Wings
Mike Gyver
They upped their game during my last visit. My wings and fries were done before I finished filling my soda cup! Food was hot and fresh, so it wasn't like it was just sitting out waiting to be ordered. This was on a Friday at 5:45pm, so not their slow time either.
Atmosphere: 4
Food: 5
Service: 5
Faith Moore
This is one of the best restaurants I’ve ever been to. The staff was kind and a young man who was a cashier was very helpful and the lady as well. I wish I could give this place more than a 5 star rating because they deserve it. Also the place is clean and the food is tasty!
Atmosphere: 5
Food: 5
Service: 5
Rosa Rosa
Poor customer service, dirty store and racism manager..
Atmosphere: 1
Food: 1
Service: 1
aries
could give 0 stars if I could
Atmosphere: 1
Food: 4
Service: 1
Ирина М
This is the most terrible place in the world! The food is cold, the waiting time to order is an eternity!
Atmosphere: 1
Food: 1
Service: 1
Roop Kaur
Bad Manner Staff Don’t know how to treat with people.Personal experience Argues with Delivery like uber dasher driver i had listen manager threatening Dasher he gonna block them really Bad
The Florence KY location used DoorDash as their 3rd party for deliveries. This is not a choice we make as customers, this is their own business decision. Today, the restaurant forgot to put half our order in the sealed bag, and when contacted, blamed DoorDash for the missing items in the sealed bag, and told us they could not help us, that we had to reach out to DoorDash. As a client, I’m not responsible for who you choose as your delivery partner. That’s your problem to deal with. Had the staff hang up on me, and on my second call I finally reached an extremely unprofessional and barely useful “manager”. They acted like they were doing us a solid by “allowing” us to pick up the missing items ourselves from the restaurant. Still missing items in that second attempt, but at this point we’re quite done dealing with the level of incompetence being displayed by this wingstop location.
TL:DR avoid the Florence KY Wingstop. They mess up your order, don’t own up to their mistakes, and try to blame everyone else for items they forgot to put into your bag. The management here is laughably incompetent. They also refuse to disclose their names over the phone, as they know how completely useless they are.
Casey Taylor
STORE 2454 IS GHETTO AND DONT KNOW HOW TO TALK TO THEIR EMPLOYEES
Tim O'Brien
Check credit card names. Mine was stolen and used in the PA location #1170. .
Diego Amilcar Castillo Mira
Too much waiting time and the staff is very disinterested, I do not recommend it
Atmosphere: 1
Food: 2
Service: 1
Patrick White
Dirty and took 15-minutes before someone even came to the counter to take my order not to mention wait after
Holland Michigan wingstop messed my order up and when i called to trying get the rest of my order the guy was mad and was getting loud so i told him I was going come down there i wanted to talk to a manger. then he told me he was gonna call the cops on me if I showed up. when I arrived the guy was talking about me to other employees and customers cussing. then he started yelling and cussing at me infront of everyone they had to physically pull the guy to the back. I should of recorded it but I just wanted my food to feed my family. I will never go back there. I love the food but the disrespect and the humiliation I felt can i never go back there.
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
Review for my first and last visit.
The biggest issue is the excessive wait times, it shouldn’t take over a hour to make wings, the kitchen seemed very unorganized. We also had to wait longer once we received our order due to missing items.
The quality of the food was mediocre at best. I’ve had better wings from local pizza establishments and bars.
The layout of the store is terrible, the drink station is in the worst spot. It would be much better on the other side of the counter closer to the front door.
The store was dirty, there is absolutely no trash cans in the store.
Atmosphere: 2
Food: 2
Service: 1
This location is very clean, friendly & prompt
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Wings
They upped their game during my last visit. My wings and fries were done before I finished filling my soda cup! Food was hot and fresh, so it wasn't like it was just sitting out waiting to be ordered. This was on a Friday at 5:45pm, so not their slow time either.
Atmosphere: 4
Food: 5
Service: 5
This is one of the best restaurants I’ve ever been to. The staff was kind and a young man who was a cashier was very helpful and the lady as well. I wish I could give this place more than a 5 star rating because they deserve it. Also the place is clean and the food is tasty!
Atmosphere: 5
Food: 5
Service: 5
Poor customer service, dirty store and racism manager..
Atmosphere: 1
Food: 1
Service: 1
could give 0 stars if I could
Atmosphere: 1
Food: 4
Service: 1
This is the most terrible place in the world! The food is cold, the waiting time to order is an eternity!
Atmosphere: 1
Food: 1
Service: 1
Bad Manner Staff Don’t know how to treat with people.Personal experience Argues with Delivery like uber dasher driver i had listen manager threatening Dasher he gonna block them really Bad
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The Florence KY location used DoorDash as their 3rd party for deliveries. This is not a choice we make as customers, this is their own business decision. Today, the restaurant forgot to put half our order in the sealed bag, and when contacted, blamed DoorDash for the missing items in the sealed bag, and told us they could not help us, that we had to reach out to DoorDash. As a client, I’m not responsible for who you choose as your delivery partner. That’s your problem to deal with. Had the staff hang up on me, and on my second call I finally reached an extremely unprofessional and barely useful “manager”. They acted like they were doing us a solid by “allowing” us to pick up the missing items ourselves from the restaurant. Still missing items in that second attempt, but at this point we’re quite done dealing with the level of incompetence being displayed by this wingstop location. TL:DR avoid the Florence KY Wingstop. They mess up your order, don’t own up to their mistakes, and try to blame everyone else for items they forgot to put into your bag. The management here is laughably incompetent. They also refuse to disclose their names over the phone, as they know how completely useless they are.
STORE 2454 IS GHETTO AND DONT KNOW HOW TO TALK TO THEIR EMPLOYEES
Check credit card names. Mine was stolen and used in the PA location #1170. .
Too much waiting time and the staff is very disinterested, I do not recommend it
Atmosphere: 1
Food: 2
Service: 1
Dirty and took 15-minutes before someone even came to the counter to take my order not to mention wait after
Atmosphere: 1
Food: 3
Service: 1
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