Went for a birthday party. Extremely satisfied with food, games, customer service and cleanliness.
Yesenia Ruelas
Wish I could give more than 5 stars!!!!! Been to many locations throughout past decade but Fontana is the best location! Been coming exclusively to this location for the past 2 years because not only do my kids LOVE it here, but I do too. Everyone goes above and beyond for all their guests! The manager Danny, Heidi and the whole staff are a great TEAM! They all keep the place super clean, safe and fun for everyone! Not only that but they make you feel like family. They are the reason why I decided to get the membership! Now we love to come at least twice a week to play and have dinner. It’s the perfect place! The kids love to come play games, dance and go in the adventure zone! Plus dinner is covered and delicious! It’s a win win all around! Recently reserved a last minute birthday party and thankfully they were able to accommodate me. Birthday girl LOVED her birthday at Chuck E. Cheese. Danny and Heidi were very attentive with all our needs from the moment arrived until it was time for us to leave. I greatly appreciate them for always making our Chuck E. Cheese visits memorable !!! We will continue to come to this location because they are hands down the BEST
Ron Hunt
I recently had an impromptu 43rd birthday celebration at the Fontana Chuck E. Cheese, and I was honestly blown away by how great everything was. The entire team went above and beyond, and it made the day feel truly special.
The area manager, Danny, deserves a huge shout-out. He made sure our food came out hot, fast, and exactly right, which kept the whole party running smoothly. The birthday cake was excellent — moist, flavorful, and way better than we expected for a last-minute celebration.
And the highlight? Chuck E. himself came over to our table to wish me and my group a happy birthday. It wasn’t rushed or obligatory — it felt personal and thoughtful, and it added this really fun moment to the day.
Everything about this visit was handled with care, enthusiasm, and real hospitality. If you’re planning a celebration — or even just stopping by for food and games — I wholeheartedly recommend this location. They made my 43rd birthday memorable in the best possible way.
alma anaya
Location had some technical difficulties but the staff did a their best & I had no issues.
Alberto Martinez
Changed the games and decor, looks great now! Also, the manager here is super cool and down to earth. He always has a great attitude and even has given our kids stuff when we come in!
Sunita Prasad
The Manager Danny was very rude, he purposely ignored my children and I. He has very poor customer service skills. Everyone but him was friendly. He was also rude to his employees. He was being rude to his employees right in front of me. He need to be retrained or fired!
Gina Sandoval
This particular Chuck-e-cheese facility ALWAYS makes us feel so very welcomed there & they definitely go out of their way to do absolutely EVERYTHING for us!! They make us feel like its home ... THANK YOU TO THE ENTIRE STAFF AT THE FONTANA CHUCK-E-CHEESE, ESPECIALLY THE MANAGER!!
Jasmine Jeffries
terrible establishment. none of my concerns about how my child was treated were addressed. making sure me and everyone i know go else where
Shamel Brown
Love the management and staff at Fontana location. Always a fun and safe place to visit and we do so on the regular.
leojasady
First time I come to this place after several years, terrible starting with the fact that the kiosk didn't give me the card I bought, I bought a timed card and about 6 games didn't work, so I just wasted my time playing games I didn't like, they have several employees but you see everything dirty everywhere, if you want to come and get angry with the machines that don't work, it's the perfect place, I won't come back
Chuck E. Cheese that was rude towards my niece. Just down right racist behavior towards my niece and when i went to the management they did absolutely nothing. if you are black do not go there. 0/10
lyn yang
The Chuck E. Cheese mascot that was there today was showing discriminatory behavior towards my child and when address the management did absolutely nothing. Everyone needs to be ashamed of themselves. TERRIBLE ESTABLISHMENT. DO NOT GO THERE
Daniela Ordonez
Wonderful experience management was outstanding and staff was attentive and well mannered
Vicki Williams
My grandkids love Chuck E. Cheese I enjoy going and seeing how happy they are. I’m glad there is one near my home . Nice staff and great food just wish the games were but always out of order especially the balloon one that gives a kid a free balloon .
erika ramirez
We had a great experience for our daughter’s 6th birthday on 9/14. The manager as well made sure she had a great experience and made sure us guest had what we needed
Went for a birthday party. Extremely satisfied with food, games, customer service and cleanliness.
Wish I could give more than 5 stars!!!!!
Been to many locations throughout past decade but Fontana is the best location! Been coming exclusively to this location for the past 2 years because not only do my kids LOVE it here, but I do too. Everyone goes above and beyond for all their guests! The manager Danny, Heidi and the whole staff are a great TEAM! They all keep the place super clean, safe and fun for everyone! Not only that but they make you feel like family. They are the reason why I decided to get the membership! Now we love to come at least twice a week to play and have dinner. It’s the perfect place! The kids love to come play games, dance and go in the adventure zone! Plus dinner is covered and delicious! It’s a win win all around! Recently reserved a last minute birthday party and thankfully they were able to accommodate me. Birthday girl LOVED her birthday at Chuck E. Cheese. Danny and Heidi were very attentive with all our needs from the moment arrived until it was time for us to leave. I greatly appreciate them for always making our Chuck E. Cheese visits memorable !!! We will continue to come to this location because they are hands down the BEST
I recently had an impromptu 43rd birthday celebration at the Fontana Chuck E. Cheese, and I was honestly blown away by how great everything was. The entire team went above and beyond, and it made the day feel truly special.
The area manager, Danny, deserves a huge shout-out. He made sure our food came out hot, fast, and exactly right, which kept the whole party running smoothly. The birthday cake was excellent — moist, flavorful, and way better than we expected for a last-minute celebration.
And the highlight? Chuck E. himself came over to our table to wish me and my group a happy birthday. It wasn’t rushed or obligatory — it felt personal and thoughtful, and it added this really fun moment to the day.
Everything about this visit was handled with care, enthusiasm, and real hospitality. If you’re planning a celebration — or even just stopping by for food and games — I wholeheartedly recommend this location. They made my 43rd birthday memorable in the best possible way.
Location had some technical difficulties but the staff did a their best & I had no issues.
Changed the games and decor, looks great now! Also, the manager here is super cool and down to earth. He always has a great attitude and even has given our kids stuff when we come in!
The Manager Danny was very rude, he purposely ignored my children and I. He has very poor customer service skills. Everyone but him was friendly. He was also rude to his employees. He was being rude to his employees right in front of me. He need to be retrained or fired!
This particular Chuck-e-cheese facility ALWAYS makes us feel so very welcomed there & they definitely go out of their way to do absolutely EVERYTHING for us!! They make us feel like its home ... THANK YOU TO THE ENTIRE STAFF AT THE FONTANA CHUCK-E-CHEESE, ESPECIALLY THE MANAGER!!
terrible establishment. none of my concerns about how my child was treated were addressed. making sure me and everyone i know go else where
Love the management and staff at Fontana location. Always a fun and safe place to visit and we do so on the regular.
First time I come to this place after several years, terrible starting with the fact that the kiosk didn't give me the card I bought, I bought a timed card and about 6 games didn't work, so I just wasted my time playing games I didn't like, they have several employees but you see everything dirty everywhere, if you want to come and get angry with the machines that don't work, it's the perfect place, I won't come back
Restaurantji Recommends
Chuck E. Cheese that was rude towards my niece. Just down right racist behavior towards my niece and when i went to the management they did absolutely nothing. if you are black do not go there. 0/10
The Chuck E. Cheese mascot that was there today was showing discriminatory behavior towards my child and when address the management did absolutely nothing. Everyone needs to be ashamed of themselves. TERRIBLE ESTABLISHMENT. DO NOT GO THERE
Wonderful experience management was outstanding and staff was attentive and well mannered
My grandkids love Chuck E. Cheese I enjoy going and seeing how happy they are. I’m glad there is one near my home . Nice staff and great food just wish the games were but always out of order especially the balloon one that gives a kid a free balloon .
We had a great experience for our daughter’s 6th birthday on 9/14. The manager as well made sure she had a great experience and made sure us guest had what we needed
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