Cold Stone Creamery

Banana taste nothing like banana no taste at all

The ice cream is amazing so earning the first star is easy. But this location rarely has enough staff, will take forever, and shows very little concern for customers. I've tried ordering online and returning. They 1 staff was late with the order and I waited for people to receive their order first before he even decided to make mine. I've tried tipping big to build a good relationship but they dont seem to care. This is the worst location I've visited. Even the cleanliness is sub-par and they don't even make the restroom accessible to clients. There's usually an upright stand in front of the door, seemingly to inform patrons the restroom is off limits. This store really needs a revamp.

Basically when I ask for a Ice cream shake for create your own, I ask the lady for a shake, for the ice cream it was cinnamon roll flavor ice cream shake with mix in's toppings in it and she did really good also not only that, she had a really sweet smile & kindness, and so once I tasted my Cinnamon roll shake, it was really GOOD! I give it a 100/10 :)

Atmosphere: 5

Food: 5

Service: 5

I ordered a pie ahead if time. Prepaid. Had to wait in a very long line. What is the point if pre-order if I cannot get it on time?

Atmosphere: 1

Food: 3

Service: 3

Great customer service, ice cream the best we got a few things can't remember all but my kiddos got the minion and a regular vanilla with M&M's

Atmosphere: 5

Food: 5

Service: 5

Tons of flavours

Great job !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake Remix

Great Service !

Atmosphere: 5

Food: 5

Service: 5

Love this location. Wide variety of flavors.

Atmosphere: 5

Food: 5

Service: 5

Just went to Cold stone the Ice Cream was awesome. Only issue I had was I found paper in my Ice cream. It just made me a little nervous. Very weard wondering if the rest of the Ice Cream has the paper in it should I take it back?

👍👍🍦🍨

My husband, a friend and I came to eat at this ice cream shop. By law, when a business has tables and chairs, they also have to offer a bathroom so you can wash your hands since you are going to eat there, since this business does not provide it. So we better leave so we don't come back.

Atmosphere: 1

Food: 1

Service: 1

They sent an email offering $10 gift card to remove my review. I did, but never got a gift card. The review was old and I guess it's a new owner, but they don't seem much not honest. My original review was about how they ripped my son off. Now they got me ??‍♂️

Atmosphere: 1

Food: 1

Service: 1

Loved the quality !

Love this location in particular they have a lot more options here, service was also great