Ordered a pan pizza, some slices came out as if somebody smashed their fish down on it, I went back in and showed them, they let me keep the pizza they gave me and made me a new one. I had no issues whatsoever, only issue I had is that the lady who seemed like the manager asked the guy what was wrong with my pizza when I returned it, it seemed like she had an attitude and rolled your eyes, people like that representing Domino's and their company and values I believe should not be working at such Domino's, Domino's is my absolute go to but it seems like there are certain establishments to which I would avoid, some of the best Domino's I've ever visited were Loma Linda and Glendale, it seems like a lot of the employees that work at Domino's are used to making La Pizza Loca Pizzas I know their garbage pizza, I tried once and never again, again it comes down to managerial power, they should be overseeing all the quality, training and all other processes folow suit correctly to make a good quality Pizza that Domino's has been known for, I don't want to, I've been going to Domino's for 5 years straight since I've stopped my Pizza Hut bingeing but it seems like there might be a change coming 😞
Atmosphere: 4
Food: 3
Service: 2
Mercedes Fonseca
I placed an online order on 11/3, and I received an email with the total amount due and payment total. However, when I was reviewing my bank statement, I was charged more than what I was supposed to be charged for. I called Dominos on 11/6, discussed the details with an associate and ask for assistance, but he advised that he couldn't help and see a past order. I asked to speak with a manager, and I was told that she wasn't available, when I asked when she will be available, the associate said that she was not going to be in tomorrow, and did not know if she will be back Friday or when she will return. Her name is Adriana. It sounded more like the associate has been instructed not to forward the managers any calls. Although the difference in the amount is not very high, it's the principle of overcharging customers without their consent. I wonder how many people don't pay attention and end up paying more than what they agreed to pay.
Atmosphere: 1
Food: 2
Service: 1
Andrew Oliver
I ordered a pickup using my free dominos emergency reward on Tuesday 10/29/2024 around 10:00pm pst . I went to pickup my pizza at a dominos location located at 16863 foothills blvd, Fontana ca 92335. Upon approaching the door at roughly 10:15pm, the door was locked. I saw a staff member inside who glanced at me and ignored me. I waved and pulled on the door again and the staff member continued to glance at me and ignore me. I was not greeted through the glass or even asked what was there for. I stood outside the door for 5-10 minutes before leaving. I called the store and a lady picked up the phone, I explained I just went to the store to pick up my pizza order and she advised I can come to the front door and she would unlocked it to pick up my order. I told her I had already went home and I was at the front door for several minutes and was blatantly ignored. I asked to speak to the manager in which she replied she was the manager. I told her it was inexcusable for a manager to ignore customers if the store was still open. She still had an obligation to approach the door and ask why I was there vs to ignore me completely. I told her I no longer wanted the pizza and I would be filling a corporate complaint. I believe this to be a discrimination because of my ethnicity as I was looked upon in a negative way from the staff member/manager when I approached the location upon pickup. The worst part about the matter, is when I approached the store, the manager was bumping loud music the entire time in which I thought she just couldn’t hear me, instead i figured out I was being completely disregarded.
Angel greeted me when I walked in. Gave me the estimated time my order would be ready. Sure enough it was ready on time! She was just wonderful and I appreciate her cheerful attitude!
Atmosphere: 5
Food: 5
Service: 5
Jonathan
I won't be going back here this is last time I let you get my pizza wrong I ordered a chicken bacon with alfredo sauce they cook the sauce right out I feel like it was cooked well done which I did not ask for it was horrible, a couple weeks before I ordered the new New York style pizza it was not a New York style it was a regular large pizza wasn't cut into six slices at all horrible, I've had too many problems with this particular location so I would not refer this location to any one I know
Atmosphere: 2
Food: 1
Service: 2
Giselle Brenes
Friendly people in good made pizzas
Atmosphere: 5
Food: 5
Service: 5
Flor Lucero
Prices are crazy 2 med. Pizzas 2 toppings ,2 lava cakes ,8 pcschicken wings 90$ icant believe it
Estela P
I order a large pizza New York three toppings and you can only see few pieces of toppings, before it was a good place. I will never come back again
Atmosphere: 2
Food: 1
Service: 2
Norma Alicia Lopez
Picked up a phone order. Greeted promptly and was out the door within minutes. Delicious pizza every time!
Ordered a pan pizza, some slices came out as if somebody smashed their fish down on it, I went back in and showed them, they let me keep the pizza they gave me and made me a new one. I had no issues whatsoever, only issue I had is that the lady who seemed like the manager asked the guy what was wrong with my pizza when I returned it, it seemed like she had an attitude and rolled your eyes, people like that representing Domino's and their company and values I believe should not be working at such Domino's, Domino's is my absolute go to but it seems like there are certain establishments to which I would avoid, some of the best Domino's I've ever visited were Loma Linda and Glendale, it seems like a lot of the employees that work at Domino's are used to making La Pizza Loca Pizzas I know their garbage pizza, I tried once and never again, again it comes down to managerial power, they should be overseeing all the quality, training and all other processes folow suit correctly to make a good quality Pizza that Domino's has been known for, I don't want to, I've been going to Domino's for 5 years straight since I've stopped my Pizza Hut bingeing but it seems like there might be a change coming 😞
Atmosphere: 4
Food: 3
Service: 2
I placed an online order on 11/3, and I received an email with the total amount due and payment total. However, when I was reviewing my bank statement, I was charged more than what I was supposed to be charged for. I called Dominos on 11/6, discussed the details with an associate and ask for assistance, but he advised that he couldn't help and see a past order. I asked to speak with a manager, and I was told that she wasn't available, when I asked when she will be available, the associate said that she was not going to be in tomorrow, and did not know if she will be back Friday or when she will return. Her name is Adriana. It sounded more like the associate has been instructed not to forward the managers any calls. Although the difference in the amount is not very high, it's the principle of overcharging customers without their consent. I wonder how many people don't pay attention and end up paying more than what they agreed to pay.
Atmosphere: 1
Food: 2
Service: 1
I ordered a pickup using my free dominos emergency reward on Tuesday 10/29/2024 around 10:00pm pst . I went to pickup my pizza at a dominos location located at 16863 foothills blvd, Fontana ca 92335. Upon approaching the door at roughly 10:15pm, the door was locked. I saw a staff member inside who glanced at me and ignored me. I waved and pulled on the door again and the staff member continued to glance at me and ignore me. I was not greeted through the glass or even asked what was there for. I stood outside the door for 5-10 minutes before leaving. I called the store and a lady picked up the phone, I explained I just went to the store to pick up my pizza order and she advised I can come to the front door and she would unlocked it to pick up my order. I told her I had already went home and I was at the front door for several minutes and was blatantly ignored. I asked to speak to the manager in which she replied she was the manager. I told her it was inexcusable for a manager to ignore customers if the store was still open. She still had an obligation to approach the door and ask why I was there vs to ignore me completely. I told her I no longer wanted the pizza and I would be filling a corporate complaint. I believe this to be a discrimination because of my ethnicity as I was looked upon in a negative way from the staff member/manager when I approached the location upon pickup. The worst part about the matter, is when I approached the store, the manager was bumping loud music the entire time in which I thought she just couldn’t hear me, instead i figured out I was being completely disregarded.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
The only local Domino's I'll ever order from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatzza Pizza, Pepperoni Pizza, Sweet Bacon BBQ Chicken
Angel greeted me when I walked in. Gave me the estimated time my order would be ready. Sure enough it was ready on time! She was just wonderful and I appreciate her cheerful attitude!
Atmosphere: 5
Food: 5
Service: 5
I won't be going back here this is last time I let you get my pizza wrong I ordered a chicken bacon with alfredo sauce they cook the sauce right out I feel like it was cooked well done which I did not ask for it was horrible, a couple weeks before I ordered the new New York style pizza it was not a New York style it was a regular large pizza wasn't cut into six slices at all horrible, I've had too many problems with this particular location so I would not refer this location to any one I know
Atmosphere: 2
Food: 1
Service: 2
Friendly people in good made pizzas
Atmosphere: 5
Food: 5
Service: 5
Prices are crazy 2 med. Pizzas 2 toppings ,2 lava cakes ,8 pcschicken wings 90$ icant believe it
I order a large pizza New York three toppings and you can only see few pieces of toppings, before it was a good place. I will never come back again
Atmosphere: 2
Food: 1
Service: 2
Picked up a phone order. Greeted promptly and was out the door within minutes. Delicious pizza every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Great coustmer service
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong with Domino's Extra sauce pepperoni yummy ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Excellent service and very good and high pizza, there are always offers ??
Atmosphere: 5
Food: 5
Service: 5
Great staff good service food was 10/10
Atmosphere: 5
Food: 5
Service: 5
Kind staff, great
Atmosphere: 5
Food: 5
Service: 5
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