The staff was friendly and helpful — especially the cashier, Nancy. She was super nice and patient, which I really appreciated since I’m a very picky eater. She made the ordering process smooth and easy. The food was fresh and delicious too! I’ll definitely be coming back and recommending this location to others.
melissa magana
I don’t typically leave negative reviews, but I felt it was important to share my experience—especially as this is the second time I’ve encountered a similar issue at this location.
I came in for a pickup order and, while I understand the team was busy, as its typical lunch hour. I wasn’t acknowledged upon arrival. When I approached the counter and let the employee know I was there for a pickup, she saw my order on the screen, confirmed it with a nod, saw my bag sitting on the counter, and then continued assisting other customers. I remained waiting, and after stepping away and returning, she informed me she had forgotten.
As someone who has worked in fast food, I know how challenging the job can be, but it’s disheartening to witness a decline in basic customer service courtesy. I hope this feedback can help improve future experiences.
Rahmatulla Ariamal
Geremia & Lorena were so accomodating. I am a very picky eater & they re-cooked my food, to my liking. Best customer service. I also noticed that this store is exceprionally clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
Norma Gomez
They dont want to help you order anymore. They force you to order on the screen.
Atmosphere: 5
Food: 4
Service: 1
SvtBatman 101
Dumb ppl working there always get my order wrong n can't even do it right the first time
The people who work here very rude. They don't even know english and honestly. They have an attitude like if they are in a gang. These women are territorial and they're very disruptive. Couldn't even place an ordering. They shoot me how they gave me attitude and I had it. Honestly, just take my business elsewhere. If you are like me and don't like to be pushed around and bust around. I wouldn't recommend giving these guys your business
Not to mention, this is one of the worst tasting chickens I've ever had.I don't know if they stored them correctly.But they're just a funky taste and they're probably not using their food safety etiquette because they honestly don't even have papers.I have the people here.Don't even know english.I'm just stating the facts I asked them about their food handlers licensed And they just looked at me confused like they don't know english Felt sick from the chicken.
Atmosphere: 1
Food: 1
Service: 1
valerie banda
Food was prepared pretty quick
Pedro Perez
It was a good experience and fast and friendly works
The staff was friendly and helpful — especially the cashier, Nancy. She was super nice and patient, which I really appreciated since I’m a very picky eater. She made the ordering process smooth and easy. The food was fresh and delicious too! I’ll definitely be coming back and recommending this location to others.
I don’t typically leave negative reviews, but I felt it was important to share my experience—especially as this is the second time I’ve encountered a similar issue at this location.
I came in for a pickup order and, while I understand the team was busy, as its typical lunch hour. I wasn’t acknowledged upon arrival. When I approached the counter and let the employee know I was there for a pickup, she saw my order on the screen, confirmed it with a nod, saw my bag sitting on the counter, and then continued assisting other customers. I remained waiting, and after stepping away and returning, she informed me she had forgotten.
As someone who has worked in fast food, I know how challenging the job can be, but it’s disheartening to witness a decline in basic customer service courtesy. I hope this feedback can help improve future experiences.
Geremia & Lorena were so accomodating. I am a very picky eater & they re-cooked my food, to my liking. Best customer service. I also noticed that this store is exceprionally clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad
They dont want to help you order anymore. They force you to order on the screen.
Atmosphere: 5
Food: 4
Service: 1
Dumb ppl working there always get my order wrong n can't even do it right the first time
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Tacos, Double Chicken Avocado Salad, Double Chicken Tostada Salad, Chicken Avocado Burrito
Great food and service
Parking: Easy parking
Kid-friendliness: Friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Chicken Dinner, Tacos, Double Chicken Avocado Salad, Chipotle Chicken Avocado Burrito, Chips & Guacamole Large, Double Chicken Tostada Salad
Execelllent Service!!
Atmosphere: 5
Food: 5
Service: 5
The people who work here very rude. They don't even know english and honestly. They have an attitude like if they are in a gang. These women are territorial and they're very disruptive. Couldn't even place an ordering. They shoot me how they gave me attitude and I had it. Honestly, just take my business elsewhere. If you are like me and don't like to be pushed around and bust around. I wouldn't recommend giving these guys your business
Not to mention, this is one of the worst tasting chickens I've ever had.I don't know if they stored them correctly.But they're just a funky taste and they're probably not using their food safety etiquette because they honestly don't even have papers.I have the people here.Don't even know english.I'm just stating the facts I asked them about their food handlers licensed And they just looked at me confused like they don't know english
Felt sick from the chicken.
Atmosphere: 1
Food: 1
Service: 1
Food was prepared pretty quick
It was a good experience and fast and friendly works
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Family Chicken Dinner
Restaurantji Recommends
Great customer service! I even got a free small strawberry lemonade! Lis the cashier was very attentive and friendly! :)
I love this place! Really good food ?
Good service and friendly and I liked the service excellent chicken everything very fresh
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through it was fast and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl
I asked for the double chicken tostada salad and I got 10 small pieces of chicken. Never going there again.
Atmosphere: 1
Food: 1
Service: 3
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