Robertos customer service was awesome!! Even my kids kepts saying how nice he was today, he even brought out our order and continued his awesomeness .... 👍 💯
Bob Bagwell
I went here because I received coupons in the mail. The jumbo jacks, 2 for $5, I got one day were just fine. Another day I got 2 meat lovers burritos, 2 for $7 were the bomb, great value. Both visits I used the drive thru.
Food: 5
Service: 5
Jessica Martinez
Most times i go here my food is nice and fresh. Fries are crispy and sandwich hot/warm. Which is always a plus for me. Customer service seems to lack a little on most employees except a young man with a nice comb-over. He's always the nicest one there. 10/10 customer service. Hes always smiling and polite. Other young people there who i come across are very rude. And dont seem to care about their customer service. Especially one young man with curly hair. Seems like he doesn't like his job at all. But all in all as long as the other nice young man is there this will be my go to jack.
Atmosphere: 5
Food: 5
Service: 5
KEVIN BROKL
Good came out super fast and was hot and fresh the man in charge was doin an outstanding job they we're smiling and laughing while getting work done the way it should be working hard in a Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
diego granados
Regular
Sarai Vazquez
I was standing at the front, and no one offered to help me. I noticed the kiosk and tried to put my order in, but there were some modifications that I needed for my order. I was able to catch someones attention, and then they helped me. Also the tables were dirty. This was not a good experience.
Atmosphere: 1
Food: 3
Service: 1
Jose J Velasco
The food is very good I recommend the stuffed jalapeños its very good and try the breackfast burrito jack in the box keep it up.
Atmosphere: 4
Food: 5
Service: 5
Seselinga
Service: 9/10- Very fast. Good communication Atmosphere: 9/10-very clean, we were the only ones there! 0- Every single order was DRY! The fries, chicken, burgers, etc. there was no mayo on the buns, difficult to swallow. Maybe the oil was too high, but I've never experienced dry fresh curly fries. The food was a let down
The guy who took our order just didn’t want to be there he was being rude over a size of cup! Having extreme attitude!
Atmosphere: 1
Food: 4
Service: 1
Scott Mcmullin
I usually get pretty good service from here they have some very kind employees the younger ones actually are very genuine seeming I've had some annoying momments with the staff thats a little older but it's fine can't win even battle. They do have a lot of homeless in this area, which makes it a little sloppy looking, but they keep it clean.
Atmosphere: 3
Food: 4
Service: 5
Desaree Marquez
Some of my order was missing and drive thru worker argued with me saying it was in the bad and it wasn’t slammed the window on my face
Service: 1
Leonidas Redondo
I'm really amazed by this lady (her name is Dolores) she got mad because we added two sodas at the window. (Time was 03:49PM)12/14/24 I added some pictures for the prove. This is a terrible service here. Jack could do better hiring professional staff, the lady was really rude to us. She was saying that we were looking weir at the girls. I'm never coming back to this Jack.
Elsie Corona (Mama Corona)
All tables were dirty however the restroom was clean, our hash brown was stale
Robertos customer service was awesome!! Even my kids kepts saying how nice he was today, he even brought out our order and continued his awesomeness .... 👍 💯
I went here because I received coupons in the mail. The jumbo jacks, 2 for $5, I got one day were just fine. Another day I got 2 meat lovers burritos, 2 for $7 were the bomb, great value.
Both visits I used the drive thru.
Food: 5
Service: 5
Most times i go here my food is nice and fresh. Fries are crispy and sandwich hot/warm. Which is always a plus for me. Customer service seems to lack a little on most employees except a young man with a nice comb-over. He's always the nicest one there. 10/10 customer service. Hes always smiling and polite. Other young people there who i come across are very rude. And dont seem to care about their customer service. Especially one young man with curly hair. Seems like he doesn't like his job at all. But all in all as long as the other nice young man is there this will be my go to jack.
Atmosphere: 5
Food: 5
Service: 5
Good came out super fast and was hot and fresh the man in charge was doin an outstanding job they we're smiling and laughing while getting work done the way it should be working hard in a Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Regular
I was standing at the front, and no one offered to help me. I noticed the kiosk and tried to put my order in, but there were some modifications that I needed for my order. I was able to catch someones attention, and then they helped me. Also the tables were dirty. This was not a good experience.
Atmosphere: 1
Food: 3
Service: 1
The food is very good I recommend the stuffed jalapeños its very good and try the breackfast burrito jack in the box keep it up.
Atmosphere: 4
Food: 5
Service: 5
Service: 9/10- Very fast. Good communication
Atmosphere: 9/10-very clean, we were the only ones there!
0- Every single order was DRY! The fries, chicken, burgers, etc. there was no mayo on the buns, difficult to swallow. Maybe the oil was too high, but I've never experienced dry fresh curly fries. The food was a let down
Atmosphere: 4
Food: 1
Service: 4
Great value for your money!!!
Atmosphere: 5
Food: 5
Service: 5
Perfect. They Grill the bun for you..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The guy who took our order just didn’t want to be there he was being rude over a size of cup! Having extreme attitude!
Atmosphere: 1
Food: 4
Service: 1
I usually get pretty good service from here they have some very kind employees the younger ones actually are very genuine seeming I've had some annoying momments with the staff thats a little older but it's fine can't win even battle. They do have a lot of homeless in this area, which makes it a little sloppy looking, but they keep it clean.
Atmosphere: 3
Food: 4
Service: 5
Some of my order was missing and drive thru worker argued with me saying it was in the bad and it wasn’t slammed the window on my face
Service: 1
I'm really amazed by this lady (her name is Dolores) she got mad because we added two sodas at the window. (Time was 03:49PM)12/14/24 I added some pictures for the prove.
This is a terrible service here. Jack could do better hiring professional staff, the lady was really rude to us. She was saying that we were looking weir at the girls. I'm never coming back to this Jack.
All tables were dirty however the restroom was clean, our hash brown was stale
Atmosphere: 3
Food: 4
Service: 5
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