Jack in the Box
17020 S Highland Ave, Fontana
(909) 574-4816
Recent Reviews
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Today, I went to your store and Maria took my payment. Maria is a delightful soul. She is super friendly, kind and she look like she enjoyed her job. That's very refreshing! Thank you Maria ☺️
Food: 5
Service: 5
Cashier inside needs more people skills. . He didn’t hear my order right and made a face when I corrected him. I had a question about the app to redeem some points and was told he doesn’t know anything about the app. Dead stare. no let me see if I can figure it out or let me ask. Someone. Nothing. How can u work at JITB and not know anything about the app. Pointless
Atmosphere: 3
Food: 4
Service: 1
Love there Jalapeños poppers
Atmosphere: 3
Food: 5
Service: 3
Today July 1st 2025 the lady attending the drive thru window was extremely rude. Handing over food and slamming window on customer. So sad to see how miserable they are.
Service: 1
3pm shift made the most disgusting burger. Somebody needs to get audited. Just saying.
Great service
They say they close at 3 a.m. but you go at 2:30 a.m. and they're all on break joking and cackling about irrelevant stuff instead of taking orders terrible customer service.
Sorry this was not intended for your location. My apologies this was for the jack in the box in chino hills on pipeline. This location was great. Again my apologies for the mix up
Um what is this. I went earlier and received this masterpiece.
The food is not fresh
Atmosphere: 1
Food: 1
Service: 1
By Far one of the Best Jack in Crack's in Southern California I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unprofessional staff and long wait times
Rude, horrible service. Sound like middle school kids working here. And they want to get paid $20 plus an hour. Can’t even get an order correct. Definitely won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
I tried on more than one occasion to dine here (usually after 10 pm) that's when the order is 9 times out of 10 WRONG. After countless calls trying to get to speak with a team member/manager they ask you to bring it back tonight or in the the morning only to be meet by the morning manager who is STUCK ON a power trip and attitude because you are returning it. I will drive out of my way from here fwd before I spend my money there again!
Food: 1
Service: 1
The tacos are always fresh and delicious and their cheeseburgers hit the spot.
Oh, and the curly fries are a good addition to any meal.
Atmosphere: 4
Food: 5
Service: 4
We were ready to order and the drive through girl was like “let me know when you’re ready” a lot of times when we said we were ready, then when we said “we’re ready” for like the 5th time, she said “just let me know when you’re ready, I’m busy, and I’m not playing” with attitude, we even said the combo we wanted and then she just laughed and kept ignoring us
Atmosphere: 1
Service: 1
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