By Far one of the Best Jack in Crack's in Southern California I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
Jose Hurtado
Unprofessional staff and long wait times
Rebecca Mejia
Rude, horrible service. Sound like middle school kids working here. And they want to get paid $20 plus an hour. Can’t even get an order correct. Definitely won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
LaToya Cheval
I tried on more than one occasion to dine here (usually after 10 pm) that's when the order is 9 times out of 10 WRONG. After countless calls trying to get to speak with a team member/manager they ask you to bring it back tonight or in the the morning only to be meet by the morning manager who is STUCK ON a power trip and attitude because you are returning it. I will drive out of my way from here fwd before I spend my money there again!
Food: 1
Service: 1
R Last
The tacos are always fresh and delicious and their cheeseburgers hit the spot. Oh, and the curly fries are a good addition to any meal.
Atmosphere: 4
Food: 5
Service: 4
Yuliett Garcia
We were ready to order and the drive through girl was like “let me know when you’re ready” a lot of times when we said we were ready, then when we said “we’re ready” for like the 5th time, she said “just let me know when you’re ready, I’m busy, and I’m not playing” with attitude, we even said the combo we wanted and then she just laughed and kept ignoring us
Atmosphere: 1
Service: 1
Matt F
Charged me $49 for 2 adult and 2 kids and got my order wrong. If you're going to charge restaurant prices you should get the order right and spend some time on quality
Atmosphere: 3
Food: 2
Service: 1
Elle Vee
They started being extremely stingy with sauce. They literally will give you only one for medium or large fries or NOT even give you any at all even if you ask nicely.
I come here a lot because I live close by and it wasn’t always like this. They have a sign that says they charge extra for sauce but why DONT EVEN GIVE THE SAUCE THE MEAL SHOULD COME WITH. Much less give the option to even purchase “extra”
The franchise owner must be Mr. Krabs penny pinching.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Breakfast Sandwich
Khadejah Miller
I was trying to use my jack in box coupon and I was told that they don’t take coupons. The worker was so rude about it .
STAY AWAY FROM THIS LOCATION!!! Very unprofessional people which is no surprise as their "MANAGER" Lissete or Lizzette was so rude and not manager like at all. She was more attentive and helpful to the people she was interviewing for a job there. I went to this location on Friday 06-06-24 around 2PM, no one was inside when we placed the order so we didn't think it would take long seeing that this is a FAST FOOD location. I ordered a SOURDOUGH GRILLED CHICKEN SANDWICH COMBO, DOUBLE SMASHED JACK COMBO, 4 TACOS, & 1 ORDER REGULAR TINY TACOS. We must have waited over 20 minutes for our order to not be called yet. There was no line in the drive thru either so not sure what took so long. The people that were interviewing got their food a lot faster than we did. My husband went up to the counter to check on the order and they only had 1 fries, the CLUCK SANDWICH (wrong sandwich), 1 tiny taco, and the 4 tacos. My husband overheard in Spanish that they forgot to make the burger combo. When he came to our table to let me know what they did the so called "MANAGER" stated to him if you're unhappy I could refund you the order, did not even apologize for the mistake or the long wait time. Instead of deescalating this she made it the worst experience ever. The employee was the one who pushed the wrong button but verbally repeated what I ordered and then the manager told us we can pay the $1 extra to cover the charge! This location needs a new manager who knows what CUSTOMER SERVICE is especially since minimum wage has gone up the customer service should be good customer service. Not one person apologize for the mistake or long wait time.
Atmosphere: 1
Food: 1
Service: 1
Maira Sanchez
Always order of head of time and always in and out fast service love it
Atmosphere: 5
Food: 5
Service: 5
Jack Robonson
1st class Service. The staff and food is really great. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Maria Mejia
One of the worst jack in the box's I've been to. They charge for sauces. I had 3 meals and they only gave me 1 ranch, 1! After I asked if I could have 1 for each meal the server said it was $.50 for each additional sauce and they wanted me to pay cash and not with my card. Like what?! All the other servers were very rude as well.
The food is not fresh
Atmosphere: 1
Food: 1
Service: 1
By Far one of the Best Jack in Crack's in Southern California I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
Unprofessional staff and long wait times
Rude, horrible service. Sound like middle school kids working here. And they want to get paid $20 plus an hour. Can’t even get an order correct. Definitely won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
I tried on more than one occasion to dine here (usually after 10 pm) that's when the order is 9 times out of 10 WRONG. After countless calls trying to get to speak with a team member/manager they ask you to bring it back tonight or in the the morning only to be meet by the morning manager who is STUCK ON a power trip and attitude because you are returning it. I will drive out of my way from here fwd before I spend my money there again!
Food: 1
Service: 1
The tacos are always fresh and delicious and their cheeseburgers hit the spot.
Oh, and the curly fries are a good addition to any meal.
Atmosphere: 4
Food: 5
Service: 4
We were ready to order and the drive through girl was like “let me know when you’re ready” a lot of times when we said we were ready, then when we said “we’re ready” for like the 5th time, she said “just let me know when you’re ready, I’m busy, and I’m not playing” with attitude, we even said the combo we wanted and then she just laughed and kept ignoring us
Atmosphere: 1
Service: 1
Charged me $49 for 2 adult and 2 kids and got my order wrong. If you're going to charge restaurant prices you should get the order right and spend some time on quality
Atmosphere: 3
Food: 2
Service: 1
They started being extremely stingy with sauce. They literally will give you only one for medium or large fries or NOT even give you any at all even if you ask nicely.
I come here a lot because I live close by and it wasn’t always like this. They have a sign that says they charge extra for sauce but why DONT EVEN GIVE THE SAUCE THE MEAL SHOULD COME WITH. Much less give the option to even purchase “extra”
The franchise owner must be Mr. Krabs penny pinching.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Breakfast Sandwich
I was trying to use my jack in box coupon and I was told that they don’t take coupons. The worker was so rude about it .
Service: 1
Restaurantji Recommends
STAY AWAY FROM THIS LOCATION!!! Very unprofessional people which is no surprise as their "MANAGER" Lissete or Lizzette was so rude and not manager like at all. She was more attentive and helpful to the people she was interviewing for a job there. I went to this location on Friday 06-06-24 around 2PM, no one was inside when we placed the order so we didn't think it would take long seeing that this is a FAST FOOD location. I ordered a SOURDOUGH GRILLED CHICKEN SANDWICH COMBO, DOUBLE SMASHED JACK COMBO, 4 TACOS, & 1 ORDER REGULAR TINY TACOS. We must have waited over 20 minutes for our order to not be called yet. There was no line in the drive thru either so not sure what took so long. The people that were interviewing got their food a lot faster than we did. My husband went up to the counter to check on the order and they only had 1 fries, the CLUCK SANDWICH (wrong sandwich), 1 tiny taco, and the 4 tacos. My husband overheard in Spanish that they forgot to make the burger combo. When he came to our table to let me know what they did the so called "MANAGER" stated to him if you're unhappy I could refund you the order, did not even apologize for the mistake or the long wait time. Instead of deescalating this she made it the worst experience ever. The employee was the one who pushed the wrong button but verbally repeated what I ordered and then the manager told us we can pay the $1 extra to cover the charge! This location needs a new manager who knows what CUSTOMER SERVICE is especially since minimum wage has gone up the customer service should be good customer service. Not one person apologize for the mistake or long wait time.
Atmosphere: 1
Food: 1
Service: 1
Always order of head of time and always in and out fast service love it
Atmosphere: 5
Food: 5
Service: 5
1st class Service. The staff and food is really great. Thank you.
Atmosphere: 5
Food: 5
Service: 5
One of the worst jack in the box's I've been to. They charge for sauces. I had 3 meals and they only gave me 1 ranch, 1! After I asked if I could have 1 for each meal the server said it was $.50 for each additional sauce and they wanted me to pay cash and not with my card. Like what?! All the other servers were very rude as well.
Atmosphere: 1
Food: 1
Service: 1
A trash
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