KFC

9758 Sierra Ave., Fontana
(909) 357-1705

Recent Reviews

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Heidi Buenrostro

The product quality is consistently outstanding, exceeding my expectations every time and the girl who took my order her name was Gladys she was so sweet will be going back loved her customer service💝

Atmosphere: 5

Food: 5

Service: 5

preethi john

We placed an Instacart order and got a ready-for-pickup notification, but had to wait 45 minutes at the store. Staff were rude and laughed when asked about the delay. Totally unprofessional and frustrating experience.

Atmosphere: 1

Food: 1

Service: 1

Nishanth Yadav

I placed an order through Instacart and was notified that my food was ready for pickup. However, when I arrived at the store, they told me they had run out of chicken and that it would take about 9 minutes to prepare my order. I waited in the parking lot, but it ended up taking 25 minutes, while I saw several drive-thru customers being served.

When I checked inside, the staff seemed confused and even laughed when I asked about my order. I then had to wait another 20 minutes before finally receiving my food — a total wait of 45 minutes after being told my order was ready.

This was very frustrating and disappointing due to the long delay, lack of communication, and unprofessional behavior. I hope the management takes steps to improve service and communication at this location.

Ghbh e

Tuesdays Night Shift has the fastest workers and the best costomer servíce👌

Atmosphere: 5

Food: 5

Service: 5

Robert “RV192.” V

Why is this store always closed early when it states on the website they close at 10pm?

Atmosphere: 2

Food: 3

Service: 2

Rabih Aljawabra

The chicken was undercooked and the fries were stone cold all after waiting about 40 minutes even though I ordered online.

Atmosphere: 1

Food: 1

Service: 1

Marinna Solis

I love KFC, especially this location. The food is always fresh! The customer service is on point and quick. Every time I go through the drive through it’s always fast and the employees are always funny and nice. I also love that they have some teens working there, great to see them giving the next generation that actually want to work an opportunity. Below is one pic of many from this location! Yum, yum in my tum! My go-to is the pot pie or famous bowl, but I will take all of it…..ANYTIME!

Atmosphere: 5

Food: 5

Service: 5

irene garcia

always fresh and tasty!!! Very satisfy! Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Yvonne Quintero

There's always new people. They keep rotating or firing higher. I don't know what it is

Food: 5

Service: 3

Recommended dishes: Fried Chicken

Yadhira P

Ordered the family fan favorite box the guy hands me a bucket of chicken and gravy okay that's fine mistakes happen but once we told him he was very rude about it and giving us the food. We did ask for KFC sause he gave to us and when we had to ask him again cause he just shoved the boxes at us I asked can I get more cause or pay he goes we don't have some after he literally just gave me 2 of them and said that we ran out just right now I told him he was being rude and ignored me like don't act surprised when people give u the same energy back and he apparently was the manager his name is Matthew he was chubby and had a tattoo on his left arm , don't work at KFC if u don't like dealing w people. Ive never wrote a review but the way me and my boyfriend where treated was not okay , I could just imagine how he treats other people and they don't speak up

Atmosphere: 3

Food: 3

Service: 1

Maribel Rod

Clean but very busy the service was good

Atmosphere: 5

Food: 5

Service: 5

Andreas Quinones

This was the best KFC I've ever had. Chicken was perfect. Store was clean. Service was fast. 10/10

Atmosphere: 5

Food: 5

Service: 5

Ciel Shi

The staff provided excellent service and were very kind. I ordered the Tuesday deal and fries online and waited about 5 minutes at the store. The staff followed up on my order attentively. The indoor environment was clean, and there were plenty of seats available.

Atmosphere: 5

Food: 5

Service: 5

Amanda Garcia

Great customer service, kind & helpful. Fresh & fast.

Atmosphere: 5

Food: 5

Service: 5

MATTHEW GARCIA

The food was fresh and delicious and the staff was very helpful.

Atmosphere: 5

Food: 5

Service: 5

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