KFC
9758 Sierra Ave., Fontana
(909) 357-1705
Recent Reviews
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When you just need a potpie 🥰
Atmosphere: 5
Food: 5
Service: 5
The food was good.
Atmosphere: 4
Food: 5
Service: 5
Unfortunately, this Kentucky Fried Chicken is delivering its food through Uber Eats in poor condition. Do not order Uber Eats from this restaurant because they are being careless and the food is almost spoiled.
Atmosphere: 1
Food: 1
Service: 1
I ordered a spicy chicken sandwich combo and the upgraded it. The chicken sandwich was delicous but the fries tasted like they just double fried fries that were sitting there for a while.
The customer service from the manager is poor and unprofessional. And his attitude encourage the rest of his staff to act. The same way The older ladies have more people, skills and respect towards everyone. It's a shame that person is in charge of this location. I've been at this location multiple times thinking.Maybe it was just a bad day for this person, but he acts this way every day.
Atmosphere: 1
Service: 1
Had a terrible drive thru experience, redipped tenders, very hard and disgusting, biscuit was missing. Called store when I got home, was on hold for an hour and half, heard staff laughing and playing around. Called corporate and filed a complaint, asking for the franchise owner to get back with me, which they never did. What a joke. As a former manager at Jack in the Box this kind of service is absolutely uncalled for. Very unprofessional and even more so when the owners dont get ahold of the paying guest. I'm out 26.00 but they've lost a paying guest and this review is what they get. A one 🌟 is not dwserved!
Food: 1
Service: 1
It was long wait ,I went to drive thru
Food: 5
Service: 3
I have been here alot, every single order they just can't get it right ever even from the app they constantly screw it up missing items I am just done
Atmosphere: 1
Food: 1
Service: 1
Excellent Chicken and the atmosphere was excellent to , Thank you.
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong with KFC chicken is always great 😋
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I just ordered 6 pc wings with wedges and a bottle water. I was getting on the fly so I didn't go back.
My food was old. The wedges were greasy and dried out and my water bottle top had been opened!
Atmosphere: 1
Food: 1
Service: 1
The product quality is consistently outstanding, exceeding my expectations every time and the girl who took my order her name was Gladys she was so sweet will be going back loved her customer service💝
Atmosphere: 5
Food: 5
Service: 5
We placed an Instacart order and got a ready-for-pickup notification, but had to wait 45 minutes at the store. Staff were rude and laughed when asked about the delay. Totally unprofessional and frustrating experience.
Atmosphere: 1
Food: 1
Service: 1
I placed an order through Instacart and was notified that my food was ready for pickup. However, when I arrived at the store, they told me they had run out of chicken and that it would take about 9 minutes to prepare my order. I waited in the parking lot, but it ended up taking 25 minutes, while I saw several drive-thru customers being served.
When I checked inside, the staff seemed confused and even laughed when I asked about my order. I then had to wait another 20 minutes before finally receiving my food — a total wait of 45 minutes after being told my order was ready.
This was very frustrating and disappointing due to the long delay, lack of communication, and unprofessional behavior. I hope the management takes steps to improve service and communication at this location.
Tuesdays Night Shift has the fastest workers and the best costomer servíce👌
Atmosphere: 5
Food: 5
Service: 5
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