McDonald's
11663 Cherry Ave, Fontana
(909) 854-5266
Recent Reviews
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Just a nice place
Atmosphere: 4
Food: 5
Service: 5
Why if the business hrs say open till midnite they turned my daughter away at 11:01. She had made a mobile order well before 11pm but was in line a long time. When she finally got up the the window it was 11 and they turned her down, her order was already in and she used bday points i hope she gets that back. Update your hours mcdonalds. And train your ppl for better customer service.
It's a nice quiet neighborhood. On my way between two of my work locations. Service was fast, accurate order. Handled the food with care.
Atmosphere: 5
Food: 5
Service: 5
Slow customers service I been waiting for 30 minutes in line and no one has taken my order this is insane you guys need to hire more people that know what there doing customer come 1st
A disgusting and filthy place full of employees who don't want to help. The restrooms are gross. Do not come here
don’t stop here unless you have ample time; there’s a solid 75% chance the employees give your food to the wrong person, or just straight up forget about your order because they closed it out too early.
Atmosphere: 1
Food: 2
Service: 1
Maybe it was just me, but it wasn't as good as at other locations. I ordered online and parked for them to bring it out, and it was barely warm. I live only 10 minutes away, tops, and it was basically cold by the time I got home. Idk what's worse than cold fries... (/s)
Atmosphere: 4
Food: 2
Service: 4
Google says they close at 12am but this has happened 3 times when I driving up at 11pm. Just for them to say they're closed. You suck
Atmosphere: 1
Food: 1
Service: 1
The food is never hot why the food is never hot cause they rush the food to talk to their coworkers make the food hot you not cooking it you just warming it up cook the food
Atmosphere: 1
Food: 1
Service: 1
It’s literally always something at this location! I ordered online to pickup in the drive thru there was a sign that said due to maintenance it would be closed at 8:30pm but there was also a sign that said mobile and delivery orders can be picked up through the drive thru after 10 so I waited and nothing! I saw the manager so I went to ask him about it and all he said was we’re closed so I asked him about the mobile orders and what the sign said and he gives me attitude and says well didn’t you see the sign that says we closed at 8:30 mind you I already had my order placed and only waited because the there was a sign stating drive thru would be opened after 10 for mobile orders
Service: 1
Restaurantji Recommends
Late Service
Food: 4
worst service there icecream machine always not working they are lazy always says no to shakes .
Atmosphere: 1
Food: 1
Service: 1
My kids Enjoy going inside of this McDonald's alot to play so we do go in occasionally. I absolutely HATE the self service kiosk. When I dont want to use it and have a HUMAN help me the employees seem to be annoyed about it. I hate that society thinks its better to order through a robot and not just through a person. Some times the kiosk is easy but most of the time its suuuper annoying. When I go to the drive through and ask for fresh food theyre always good about it and thats the plus with this place.
Atmosphere: 3
Food: 4
Service: 2
The workers here are so rude, specifically the girl at the window, Angela. Short, hispanic and thin. She has a horrible attitude and did not finish our complete order so we had to go back inside. Horrible customer service, will not be back!
Atmosphere: 1
Food: 3
Service: 1
This is one of the dirtiest McDonald's I've ever been in. The counters, floor, and restroom are filthy.
Atmosphere: 1
Food: 4
Service: 3
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