Ono Hawaiian BBQ

I feel like ever time I come here its packed, which is great for the business but the wait is numbing. I noticed the other day that there was only 1 chef so I can't get too upset but it's just frustrating. Theu need to hire more people to work there because the wait is always obscene. Other than that, the food is great and the premise is clean.

super clean. They are nice. the order came out real quick and hot

Place your order online, show up 30 minutes later. It'll be coming out about that time.

Ono follows Hawaiian time, don't expect your food to be rushed to completion. It'll be done when it's done.

Worst customer service from the manager ever my wife and my order were no put in correctly we told the cashier before they started making the food and the cashier said sorry that he will fix it. We were like ok we dont mind well pay the difference no worries and the cashier said it was ok no charge we were OK thank you! When we were called up to get the food the manager came to the front with attitude and mugging for no reason like it was our fault and said you guys have to pay which I dont mind but she didn’t have to come at us like that. And my wife is pregnant so she didn’t feel like eating after. Someone needs to be on top of this location!!

Great food and fast service!

Loved this place, atmosphere is very nice, tables are clean, right after I left they immediately cleaned the table for next people to sit down, the food is delicious the portion sizes are great with mini being a full meal and normal having extra to take home.

Great food if you are trying to eat healthier.

Good portions, tasty food, easy parking
Aloha attitude!! The bicyclest that works behind the counter has a great attitude and Aloha spirit also.
J & J
Las Vegas

It has gone downhill from what it used to be.

Very clean place to eat. Trevor was a kind and professional cashier! I will definitely be back!

The cashier was rude and have no customer service the cooks was throwing the food on the floor never coming back

Yummers 👍🏾

Literally the worst customer service for a take out order I’ve ever experienced. Laura answered the phone!! Talking for 60 seconds in the background before saying hello! She finally said hello , she couldn’t hear me because of the noise and kept saying “what” ! Talked extremely fast trying to hurry me off the phone!!! Food was good customer service awful!!!

I really enjoy the teriyaki chicken mini meal

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Katsu Chicken Katsu, Chicken Teriyaki

Trevor Jarrod Ulsh deserves a raise. Excellent service, very nice kid. Can’t speak highly enough about his politeness. Wish more employees were like him.

Service: 5