Starbucks
10067 Sierra Ave., Fontana
(909) 320-0082
Recent Reviews
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Andrea R. was super kind and welcoming, making my visit beyond comfortable , and her generosity and positive attitude truly stood out. Thank you for the great service!
Atmosphere: 5
Food: 5
Service: 5
I stop by this location on the way home with my boy's. We sat in the lobby and enjoyed our drinks the environment was very welcoming.
Atmosphere: 5
Food: 5
Service: 5
Visited and i was very satisfied š with my order. Costumer service was awesome. Store was clean. I will definitely keep coming back.
Atmosphere: 5
Food: 5
Service: 5
I came in earlier today for my usual holiday favorite peppermint mocha, very satisfied everyone is very welcoming and friendly.
Atmosphere: 5
Food: 5
Service: 5
Service is great product is horrible. Every drink I get here for some reason is not good and Iāve gone many times but today for sure is my last. Iām not sure if the training is not sufficient at this location but how can everyone have bad tasing variety of drinks?
I had bought a Christmas mocha latte & cranberry bliss which is my favorite a few days ago and when I came back 2 days later (today ) I had not bought anything. All I did was ask for water as I wasn't feeling well and the lady said I had to buy something else to get water. I've been to other Starbucks and they never denied me water š before.
Then a nice stranger Luke brought me a water š¦. I was feeling a bit faint maybe she could have asked if I was ok. Now I don't feel comfortable coming back to this location. I'm not upset just a bit disappointed ā¹ļø
Atmosphere: 3
Food: 2
Service: 1
Not the best customer service š
Service: 1
Usually good but you'll get the gen z stare and silence here. Coffee is made inconsistent too, I order a pretty plain ice coffee and it still looks like milk somehow.
Starbucks coffee tastes faintly like diarrhea. tƱThe staff was nice polite and underappreciated by management.
Atmosphere: 5
Food: 1
Service: 5
I donāt mean to be that person, but Iām learning to stick up for myself, the girls who says to be the supervisor there and one of the employees with pink hair and a piercing need a little understanding on being patience. For once I donāt like Starbucks but my teen does. He was born with a few problem with his vision and had surgery in both eye. He usually orders his drink as I donāt know much about it. And today we were taking a few minutes to make sure the order was correct on the screen again he canāt see and I donāt know how to properly order his drink. The First Lady was sweet and we could hear her perfectly fine until someone took over and gave us a LOUD tone. When I ask to speak to whoever was it that took over NOBODY COULD take accountability. But someone with pink hair and a piercing spoke to me and gave me the nastiest attitude. Then I asked to speak to the manger and they send a small girl name Sarah who did not seem concern at all. Her understanding and compassion was minimal. All they said was no one yelled. I was able to hear perfectly fine when the first person attended me in her calm voice so the LOUD voice was not needed. Sarah didnt seem to care. I donāt shop at Starbucks. I get you guys are over packed but if Iām not a usual customer please donāt expect me to know youāre entire menu also keep in mind there are people with many different impairments. You donāt know why someone is taking their time. We are ordering from YOUR menu we donāt work there to know it all, at least not myself and I canāt help my child not seeing well and needing time to re-read his order.
Atmosphere: 1
Food: 3
Service: 1
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( ^Ļ^ ) < Hello! I went through the drive thru and the amazing one named Jacob was absolutely awesome with the custom service. To Jacob: I knew you for about 5 minutes, hope to see you again and get your service once I come back, and in those 5 minutes it was great; you actually asked questions to get the order right, was kind, definitely deserved the tips, and did a thumbs up. Youāre tuff.
Atmosphere: 5
Food: 5
Service: 5
The lady who served my coffee was very nice.
Atmosphere: 5
Food: 5
Service: 5
Came in through the drive thru and ordered a couple drinks. Service was quick despite the small drive thru and line that wrapped around the parking lot. I was pleasantly surprised to see a beautiful drawing and a nice quote on my drink made by the barista with the beanie. We talked briefly because there was a line but it felt genuine and sweet. The cup read āRejection is redirectionā with a pretty flower drawing and another cup with strawberries on it. The artistry and the spread of positivity made me and especially my daughtersā day and the drink tasted amazing! You have a happy customer coming back again!
Atmosphere: 5
Food: 5
Service: 5
Lately, whenever I order a venti-sized drink, the cup is only filled about halfway ā sometimes even less. This has happened multiple times now, and itās really disappointing, especially considering the price of the drink
Can't go wrong in any starbucks
Atmosphere: 5
Food: 5
Service: 5
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