Subway
15068 Summit Ave Suite 500, Fontana
(909) 899-8805
Recent Reviews
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Food was good but staff was very unpleasant and unwelcoming. Seemed like everything you asked for your sandwich came with an eye roll. Also fountain machine broken. Gave this location a chance but won’t be returning.
Atmosphere: 1
Food: 5
Service: 1
Chris and Crystal were both very helpful and kind! Other Subways aren't as friendly as this one will be coming back!
Subs were delicious. I'm pretty sure they both make subs with love!
Atmosphere: 5
Food: 5
Service: 5
So was long line the manager finially came from the back to help didn’t wash her hands she toasted the sub with veggies didn’t ask me if that way okay I asked to sub chicken and she said no very rude and charges me extra for veggies on the sandwich very rude customer service and we won’t be back manager needs to be talked to on how to treat a customer better I work in customer service and food hospitality I would never speak to customers in a rude tone I will b calling corporate and they don’t wear name tags for a reason i work of cancelled my order if thy wouldn’t llet me put the veggies I wanted but they charged me for veggies crazy
Atmosphere: 1
Food: 1
Service: 1
I went in to buy a foot long subway and no change for a hundred dollar bill. You are a million dollar franchise and no change for my bill.
Atmosphere: 1
Service: 1
They paid attention to my details
Atmosphere: 5
Food: 5
Service: 5
Tried to order a roast beef sub "deluxe" (50% more meat). The guy making the sandwich was very nice and accommodating, however, his co-worker jumped in and said they can't do that with "The Beast" or the roast beef anymore, per the manager. She hopped on the phone to confirm and came back with the same answer, "Sorry, you can't have that". I don't blame her, she was just doing her job and upholding her manager's lousy policy. I pointed out that I could still order it that way online, so I had to stand at the counter and enter my order in my app to get what I wanted. My biggest problem is being told, "No, you can't have that". I get that roast beef is more expensive than some other meats, so tell me "Sure, but it's going to cost a little more". That would be perfectly acceptable. I will add that the sandwich was really good. Just the management sucks.
My family has been going to this subway for years now. Always accurate with our orders. There’s an employee, Juan, who is always so kind and helpful. Honestly, the best customer service I have experienced from a fast food service place is from Juan. He strives to make ordering as easy as possible. He also helps us save money by telling us about what rewards we have available to redeem.
Atmosphere: 5
Food: 5
Service: 5
They should keep track of who takes their food! Placed an order online and when I showed up someone else had already taken it. Waist of my time waiting for them to redo my order again
Tuna sandwich was fresh...
Atmosphere: 3
Food: 5
Service: 5
I don't eat at Subway often but this Subway was very clean, the service was great, and I felt I got my money's worth with the toppings.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I always enjoy my tuna sandwich every other week from Subway. Really good and affordable.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tuna
BUGS IN THE BREAD.
Best subway ever, their bread is nicely sized and the staff is not stingy at putting meat unlike many other locations. They have plenty staff as well.
Atmosphere: 5
Food: 5
Service: 5
Ordering 2 sandwiches, I see a bug on the white paper of my second sandwich, while my first sandwich is being wrapped up. I’ll pass on this subway if I was you and they had the nerve to still charge me for that one sandwich without the bug ??♂️. I’m really the dummy to still pay for it.
I got the Philly beef sandwich. It was good, bread was a little stale, but tasty. The bathroom needed towels, but was clean.
Atmosphere: 3
Food: 4
Service: 4
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