The Coffee Bean & Tea Leaf

This place has declined in service and in quality of items sold

Atmosphere: 1

Food: 1

Service: 1

Cafe has relaxed vibe coffee was smooth seating comfortable staff friendly enough spent quiet time scrolling phone and enjoying peaceful break from busy street

This is the closest CBTL near me which makes it logical to place my mobile orders here. NO, DON’T DO IT. Your order is rarely ready when it’s supposed to be and if it is they hold it hostage behind the counter while you’re standing there for five minutes watching it cool down because they cannot take two seconds to hand it to you. No other CBTL around here does this. I’m done with this store and their lack of friendliness, lack of customer service and cold orders that once were hot. This place needs new management.

Atmosphere: 1

Food: 3

Service: 1

The absolute SLOWEST Coffee Bean EVER. You will be waiting in the drive thru line for at least 25+ min. No matter what time of day or how many cars are in line they are the absolute SLOWEST. Either train workers better to be more efficient and timely or hire new workers. Unacceptable.

Service: 1

It’s really good and great stuff I love the coffee from here

I'm at the drive thru right now after 15 minutes just one car in front and omg she just got a cup of freaking cofee

12/2/25. Between 8 30 and 8 40 am
This is so freaking ridiculous
If you don't fix this you're going to keep loosing customers

Atmosphere: 1

Food: 1

Service: 1

Typical spot. A bit slow even when not busy or online orders but it's because making these drinks is a lot of steps. The employees are busy but attentive. Service with a smile.

Atmosphere: 4

Food: 4

Service: 5

So my drink every time I order, is a Large Iced hazelnut latte. Recently, every time I order my drink, they ask if I want to swap the regular milk for oat milk or almond milk. I say no thank you. This morning, I ordered my drink, and they didn’t ask that question. So I roll up to the window and she hands me a small (not a large) drink and I can taste oat milk. So not only she gave me the wrong size drink, she gave me the drink with oat milk instead of regular. What if I couldn’t have oat milk?? I didn’t have time to go in the drive thru again so I’m stuck with this drink. They need to stop pushing milk alternatives on people and simply give us what we want.

Service: 2

Got a drink and a chorizo burrito as I was eating it I found this rock. It ended up cutting the side of my tongue, but per the manager because they do not make the burritos they couldn’t do anything about that. I just found a rock in my burrito so be careful everyone.

Atmosphere: 5

Food: 1

Service: 5

Never order mobile service here. Everytime I order I wait over 20 mins. People who come in and order in line will get their drinks before yours. Not sure if they don’t prioritize mobile here or not horrible experience every time

Service: 1

Coffee bean and tea was always awesome and love their promotions

Why doesn’t this place make an iced green tea with lemonade???

Coffee's good, especially for a fast food place. The coffee tastes less sweet than Starbucks. The food is pretty good as well. If you can't go to a local spot, go here.

Went inside for just a coffee and soent like 15min ridiculous!

They have Viet coffee