Yogurtland
15270 Summit Ave, Fontana
(909) 463-3343
Recent Reviews
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I never leave reviews but jasmine was horrible as the “supervisor” she should never be so rude especially at self serve establishment following this.. with the higher ups
We are here at yogurt land and the young lady Jasmine working today is doing an amazing job! She is juggling a lot of customers while maintaining the cleanliness of the store. She is welcoming everyone that comes in to the store with a smile. She deserves to be praised for her performance today.
Went to this place for a brief snack. Walked in, the girl didn't speak. I sprinkled a topping and she came and stood in front of me, still didn't speak, and walked off. I placed my items on the scale, she reluctantly spoke and gave me my total. I paid, and asked for a pink spoon in this case. She became combative, argued the spoons closer to me were clean. Refused to give the spoon of my request, and stated "I'm not going to give you a spoon because I don't like the way you're talking to me!" Mind you, I asked for a specific spoon that I paid for and it should have been handed to me. She placed a different color spoon on the scale to exacerbate the situation. Not to negate all the germs on the scale. I grabbed the spoon that I asked for and asked her name and for her manager. I told her she lacked people skills and left with no intention to ever drop a dollar at this place. It cost me about 30 dollars for an irrational experience for two items. I wish companies would stop hiring people who behave like they are on some street corner and lack customer service abilities.
I'm happy to add that I spoke to the owner and he was able to mitigate my experience and address my concerns.
Food: 1
Service: 1
This store is always so dirty.... Floors machines everything tried multiple times and always same outcome... Very sad cause it is close to home
Atmosphere: 1
Food: 3
Service: 1
Great service ! 5 stars all the way
Yogurland is wonderful full place for the kids. Unfortunately the prices are tooo. Much.
Atmosphere: 5
Food: 5
Service: 5
Love going here with my Fiance and my son ! They enjoy their yogurt ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Self service fro yo....my favorite place to get a sweet something.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Frozen Yogurt
I love yogurt land, but they don't always have cookie dough flavored ice cream. and I know you're saying just put the cookie dough topping on, but it's not the same. Please have the cookie dough ice cream, yogurt land.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Birthday Cupcake Batter, Cookies & Cream and Cookie Dough Bites
You go in there and it's pretty much self-serve. You're not aided by any sales person whatsoever. Everything is
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Pleasant visit and goodVariety of yogurts. Bought the large size and shocked with the cost of $18
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
I don’t typically leave reviews but today I visited with my kids???, the girls in there were so helpful and sweet ?, the young lady that helped me was Emily she looked like she enjoyed doing her job she was so patient!!? She was helping me create a account, the store was clean and welcoming to my kids, I overall would recommend ?
Atmosphere: 5
Food: 5
Service: 5
Awesome
I don’t typically leave bad reviews but this is now the 2nd/3rd time I’ve been in here with my kids and had a bad experience. Machines not working is understandable but we came in today at 8:00pm and my kids wanted hot fudge. The cashier was standing right there and I told her the hot fudge is out, and she stood there and just said “oh ya”. Instead of getting more. She just left it at that. Like I said this has been the second time this has happened in the last 2 weeks. I will be taking my business else where. Spend money elsewhere
Went in two days ago and got 2 of their convenience cups of almost full yogurt and it came to over $31.00. I was in shock. I asked "How much?" and the girl said "Well, you almost filled them up." I paid because they were already in the cups but I'll NEVER go back.
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