closed at 6 when it was supposed to be open til 10 and the sign was on. worker was so rude about it
Autumn Covington
The fro-yo was good got the regular chocolate with brownie bites. Also got the spicy strawberry watermelon sorbet which I loved though it seemed that with the pineapple I got it wasn’t thawed all the way as it was super hard more then it should be. Place was also dirty none of the tables were clean and the floor was super sticky.
JayCee C
I was extremely dissatisfied with our recent visit to this store. We usually come here on a weekly basis without any problems, but after today’s experience, we have decided that we will not be returning. Upon entering the store, we were completely overlooked by the cashier, who was engaged in a phone call. We stood at the register for more than five minutes waiting to complete our payment while he continued his conversation. We also observed one of the workers kill an insect that was on the counter using his bare hands, and he did not wash his hands afterward but continued with our transaction. The treatment we received from both employees was quite poor; one of them displayed a notably bad attitude. This was a very disappointing experience. I recommend that the staff receive training in proper customer service and enhancing the guest experience.
DaDdY iPe
This place is definitely better than those other places. With out Menchie-ning names 😉 back to the review , I love the tarts , really don't do the sweeter ones much although they are really good.
Nick M
I never leave reviews but jasmine was horrible as the “supervisor” she should never be so rude especially at self serve establishment following this.. with the higher ups
Dana Batarseh
We are here at yogurt land and the young lady Jasmine working today is doing an amazing job! She is juggling a lot of customers while maintaining the cleanliness of the store. She is welcoming everyone that comes in to the store with a smile. She deserves to be praised for her performance today.
Tasha Kyle
Went to this place for a brief snack. Walked in, the girl didn't speak. I sprinkled a topping and she came and stood in front of me, still didn't speak, and walked off. I placed my items on the scale, she reluctantly spoke and gave me my total. I paid, and asked for a pink spoon in this case. She became combative, argued the spoons closer to me were clean. Refused to give the spoon of my request, and stated "I'm not going to give you a spoon because I don't like the way you're talking to me!" Mind you, I asked for a specific spoon that I paid for and it should have been handed to me. She placed a different color spoon on the scale to exacerbate the situation. Not to negate all the germs on the scale. I grabbed the spoon that I asked for and asked her name and for her manager. I told her she lacked people skills and left with no intention to ever drop a dollar at this place. It cost me about 30 dollars for an irrational experience for two items. I wish companies would stop hiring people who behave like they are on some street corner and lack customer service abilities.
I'm happy to add that I spoke to the owner and he was able to mitigate my experience and address my concerns.
Food: 1
Service: 1
Jennifer Lowe
This store is always so dirty.... Floors machines everything tried multiple times and always same outcome... Very sad cause it is close to home
Atmosphere: 1
Food: 3
Service: 1
Jerry Palomera
Great service ! 5 stars all the way
Sonia Herrera
Yogurland is wonderful full place for the kids. Unfortunately the prices are tooo. Much.
Love going here with my Fiance and my son ! They enjoy their yogurt ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Thom
Self service fro yo....my favorite place to get a sweet something.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Frozen Yogurt
Cody Jackson
I love yogurt land, but they don't always have cookie dough flavored ice cream. and I know you're saying just put the cookie dough topping on, but it's not the same. Please have the cookie dough ice cream, yogurt land.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Birthday Cupcake Batter, Cookies & Cream and Cookie Dough Bites
D Urueta
You go in there and it's pretty much self-serve. You're not aided by any sales person whatsoever. Everything is
Atmosphere: 4
Food: 5
Service: 1
Rita
Pleasant visit and goodVariety of yogurts. Bought the large size and shocked with the cost of $18
closed at 6 when it was supposed to be open til 10 and the sign was on. worker was so rude about it
The fro-yo was good got the regular chocolate with brownie bites. Also got the spicy strawberry watermelon sorbet which I loved though it seemed that with the pineapple I got it wasn’t thawed all the way as it was super hard more then it should be. Place was also dirty none of the tables were clean and the floor was super sticky.
I was extremely dissatisfied with our recent visit to this store. We usually come here on a weekly basis without any problems, but after today’s experience, we have decided that we will not be returning. Upon entering the store, we were completely overlooked by the cashier, who was engaged in a phone call. We stood at the register for more than five minutes waiting to complete our payment while he continued his conversation. We also observed one of the workers kill an insect that was on the counter using his bare hands, and he did not wash his hands afterward but continued with our transaction. The treatment we received from both employees was quite poor; one of them displayed a notably bad attitude. This was a very disappointing experience. I recommend that the staff receive training in proper customer service and enhancing the guest experience.
This place is definitely better than those other places. With out Menchie-ning names 😉 back to the review , I love the tarts , really don't do the sweeter ones much although they are really good.
I never leave reviews but jasmine was horrible as the “supervisor” she should never be so rude especially at self serve establishment following this.. with the higher ups
We are here at yogurt land and the young lady Jasmine working today is doing an amazing job! She is juggling a lot of customers while maintaining the cleanliness of the store. She is welcoming everyone that comes in to the store with a smile. She deserves to be praised for her performance today.
Went to this place for a brief snack. Walked in, the girl didn't speak. I sprinkled a topping and she came and stood in front of me, still didn't speak, and walked off. I placed my items on the scale, she reluctantly spoke and gave me my total. I paid, and asked for a pink spoon in this case. She became combative, argued the spoons closer to me were clean. Refused to give the spoon of my request, and stated "I'm not going to give you a spoon because I don't like the way you're talking to me!" Mind you, I asked for a specific spoon that I paid for and it should have been handed to me. She placed a different color spoon on the scale to exacerbate the situation. Not to negate all the germs on the scale. I grabbed the spoon that I asked for and asked her name and for her manager. I told her she lacked people skills and left with no intention to ever drop a dollar at this place. It cost me about 30 dollars for an irrational experience for two items. I wish companies would stop hiring people who behave like they are on some street corner and lack customer service abilities.
I'm happy to add that I spoke to the owner and he was able to mitigate my experience and address my concerns.
Food: 1
Service: 1
This store is always so dirty.... Floors machines everything tried multiple times and always same outcome... Very sad cause it is close to home
Atmosphere: 1
Food: 3
Service: 1
Great service ! 5 stars all the way
Yogurland is wonderful full place for the kids. Unfortunately the prices are tooo. Much.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love going here with my Fiance and my son ! They enjoy their yogurt ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Self service fro yo....my favorite place to get a sweet something.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Frozen Yogurt
I love yogurt land, but they don't always have cookie dough flavored ice cream. and I know you're saying just put the cookie dough topping on, but it's not the same. Please have the cookie dough ice cream, yogurt land.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Birthday Cupcake Batter, Cookies & Cream and Cookie Dough Bites
You go in there and it's pretty much self-serve. You're not aided by any sales person whatsoever. Everything is
Atmosphere: 4
Food: 5
Service: 1
Pleasant visit and goodVariety of yogurts. Bought the large size and shocked with the cost of $18
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
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