Starbucks

I came in 9/16 waited 15 minutes for tall latte I had to leave and Tod a barista I’ll be back in a few to pick up . When I returned I let her know she told her manager Stephanie I was there to pick up . She had a sluggish attitude and gave her a cup. I waited 10 minutes and asked her how long it would (25 minutes total) Stephanie replied (mang) you’re number 5 it goes in order . I replied no I’m not waiting I wants refund so she said ok I’ll be right with you after I take care of him , the gentleman let me go in front of him and at that same time the barista called my name , Stephanie shouted pour it out she wants a refund . I got my latte and asked her her name she said with some sense of authority I’m the manager Stephanie have a blessed day! I commented and said I’ll be calling corporate. Needless to say Stephanie work ethics /customer service is horrible , she should not be serving if she can’t handle her duties and customer service .

Atmosphere: 5

Every time I try to come by they have the drive thru closed. Saves me the $20 plus each time because I’m not dragging kids in but makes 0 sense they’re not that busy.

They are always friendly, and they've always gotten my orders right, but I suggest ordering ahead of time in the app because they are always busy.

Just another product of consumerism. Their "coffee" is frankly just sugar

probably by FAR the WORSE customer service at starbucks i’ve received i go here nearly everyday. i’d consider all of the employees here - in a category of mcdonald’s customer service. anytime you want/need anything ( MORNING EMPLOYEES )M-F. i come about 7:00… RUDE ! always snarky. the two employee i’ll say I LOVE ON MORNING. the mananger on duty, and the lady who just came back from maternity leave - don’t
know her name. she’s the best. do better starbucks employees !

Atmosphere: 1

Food: 1

Service: 1

Customer service is the worst!

Atmosphere: 2

Food: 1

Service: 1

The 1st time I came I got a chai tea latte hot, grande. Was good, like other locations. The 3rd and 4th time I came I ordered the same thing. Each time the drink was watered down or milked down. There was more milk than chai. I asked for an additional pump of chai hoping it would make a difference, but no it was still "watered" down.

Atmosphere: 5

Food: 3

Service: 5

This not the place to be productive. The baristas set the volume of music so high that noise cancelling headphones are not effective. Good place to chat, horrible for working.

Atmosphere: 2

Food: 4

Service: 3

This particular Starbucks it's perfect in location. Very convenient for the instalation personnel; as well as, the rotation units. Great customer service and fast service.

Atmosphere: 5

Food: 5

Service: 5

When I order decaf they often times don't give me decaf... if you don't have decaf tell me. Thanks for all the headaches.

Atmosphere: 4

Food: 1

Service: 4

Great place to get a cup of joe!

Atmosphere: 5

Food: 5

Service: 5

This is Starbucks has the worst customer service that I have ever received at all of Starbucks that I have been to. The workers don't care about customer waiting and the quality of the drinks are subpar. However, the environment seems pleasing and clean. I do not recommend people to come here for coffee. There are better coffee place on post....at my house

Atmosphere: 5

Food: 3

Service: 1

This place is pretty mid tbh I know it's on base. And nothing is perfect but it's just coffee and breakfast food can you please hustle up on the orders. It's busy everyday during the week so don't expect anything quick. The staff is great and polite beyond all means.

Parking: Get in get out unless your trying to sit down and chill

Atmosphere: 4

Food: 3

Service: 5

The 1st time I came I got a chai tea latte hot, grande. Was good, like other locations. The 3rd and 4th time I came I ordered the same thing. Each time the drink was watered down or milked down. There was more milk than chai. I asked for an additional pump of chai hoping it would make a difference, but no it was still "watered" down.

Atmosphere: 5

Food: 3

Service: 5

This Lenwood Starbucks off the I-15 is always busy. Drive thru is quick and lobby when not packed is quick too. Baristas are professional and attentively courteous. I showed up this time right at closing and they graciously served me my usual Caramel ribbon crunch, Xtra Caramel xtra crunch, delicious as always.

Parking: Large and long parking slots for trucks with trailers. Plenty of parking.

Atmosphere: 5

Food: 5

Service: 5