Business hours say 8pm closing time but always closes at 7pm or before!!! So upsetting, update your business hours on website and on site!!!
Atmosphere: 1
Food: 1
Service: 1
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Staff abuses uber drivers with reviews while their service is so bad worst around town .. local not using dk 3yr
Atmosphere: 1
Food: 3
Service: 1
Mario Larios
Coffee is great food is delicious the only downfall is customer service the girl from the morning never say hi to you I don't ever see them greeting customers even when you try saying good morning to them they don't reply back they stay quiet instead so basically to me not only as a business owner but as a regular customer that is very disrespectful.
Atmosphere: 1
Food: 5
Service: 1
Mark Tower
This is my go to for coffee, breakfast sandwiches or a sweet baked treat. Coffee hot or iced. Your choice of bread for your sausage or bacon breakfast sandwich. Huge variety of donuts to choose from for just about every mood you could be in. Bonus for the drive through so you don't even need to get out of your car. Treat yourself!
disappointed in service with this particular location. they get the order wrong and do not even give you the chance to make any requests to your order because they dont allow it on any apps and have their phone disconnected all the time..the times i wanted specific munchkins i cant even get them! horrible!!!
Food: 3
Service: 1
Lorie Lovelady
Weird store...there open ! But no donuts.. went here for donuts & coffee ! Ordered online...get there to pick it up ...suprise no donuts !
Atmosphere: 2
Food: 1
Service: 2
Mark Snyder
I was disappointed in the service. Along with our food order, we ordered a regular cup of coffee. After time, the coffee got cold when there was about half a cup left. I asked if they could warm it up by either adding to it, giving the fresh cup, or even simply heating it up, and for all three requests, I was told 'no'. The reason they said they can't heat it up is because now it would be a danger of gettin burned, which I told them was probably I the most ridiculous reason I've heard of why not to serve the customer. If they can serve a hot cup of coffee fresh, why would be a danger when it's reheated? A different shop in the center provided a fresh hot cup of coffee for no charge!
A girl name Jocelyn is just attend me today and when I tell her it’s my birthday and if you go online, you will see they are offering you a gift because of your birthday first of all, she told me I have to have it on the app I give her my phone to her told me which part of the app it’s saying that she didn’t know and she treat me like I’m homeless asking for money And the only thing I was asking is appreciation for being a loyal customer for the whole year. I think Dunkin’ Donuts should think about this before hiring unprofessional people like this.
Service: 1
Sanjay Majumder
The employees are rude and lazy. Employees shouts at the customer. The employees don’t know anything.
Atmosphere: 1
Food: 1
Service: 1
Michael Kim
I loved my bacon and egg breakfast sandwich! With Amex’s new Dunkin benefit, I used the $7 towards this sandwich and it ended up being $7.06. It was fantastic for a 6-cent sandwich! Haha but good anyway, would’ve been happy to pay $7 for it.
Atmosphere: 5
Food: 5
Service: 5
Madeleine Bradley
We thought it was odd that there was no one here but realized why pretty quickly. Service is slow and food quality is bad. We ordered a smores cold brew and hashbrowns (after some difficulty and repition because the girl working was speaking at a whisper level). They were out of the cold foam for the coffee and the hashbrowns were limp, soaked with oil, and it came with 5. I asked the girl if this was right, she said it came with 6. It wasn't worth going back and forth so we left. Wouldn't recommend.
Waited a long time (12mins) in the drive thru
Atmosphere: 2
Food: 5
Service: 1
Business hours say 8pm closing time but always closes at 7pm or before!!! So upsetting, update your business hours on website and on site!!!
Atmosphere: 1
Food: 1
Service: 1
Staff abuses uber drivers with reviews while their service is so bad worst around town .. local not using dk 3yr
Atmosphere: 1
Food: 3
Service: 1
Coffee is great food is delicious the only downfall is customer service the girl from the morning never say hi to you I don't ever see them greeting customers even when you try saying good morning to them they don't reply back they stay quiet instead so basically to me not only as a business owner but as a regular customer that is very disrespectful.
Atmosphere: 1
Food: 5
Service: 1
This is my go to for coffee, breakfast sandwiches or a sweet baked treat. Coffee hot or iced. Your choice of bread for your sausage or bacon breakfast sandwich. Huge variety of donuts to choose from for just about every mood you could be in. Bonus for the drive through so you don't even need to get out of your car. Treat yourself!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Iced Macchiato, Dozen Donuts
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
This was a good experience I ? ?
Atmosphere: 4
Food: 4
Service: 4
disappointed in service with this particular location. they get the order wrong and do not even give you the chance to make any requests to your order because they dont allow it on any apps and have their phone disconnected all the time..the times i wanted specific munchkins i cant even get them! horrible!!!
Food: 3
Service: 1
Weird store...there open ! But no donuts.. went here for donuts & coffee ! Ordered online...get there to pick it up ...suprise no donuts !
Atmosphere: 2
Food: 1
Service: 2
I was disappointed in the service. Along with our food order, we ordered a regular cup of coffee. After time, the coffee got cold when there was about half a cup left. I asked if they could warm it up by either adding to it, giving the fresh cup, or even simply heating it up, and for all three requests, I was told 'no'. The reason they said they can't heat it up is because now it would be a danger of gettin burned, which I told them was probably I the most ridiculous reason I've heard of why not to serve the customer. If they can serve a hot cup of coffee fresh, why would be a danger when it's reheated? A different shop in the center provided a fresh hot cup of coffee for no charge!
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
Great service and the food was good.
Atmosphere: 5
Food: 5
Service: 5
A girl name Jocelyn is just attend me today and when I tell her it’s my birthday and if you go online, you will see they are offering you a gift because of your birthday first of all, she told me I have to have it on the app I give her my phone to her told me which part of the app it’s saying that she didn’t know and she treat me like I’m homeless asking for money And the only thing I was asking is appreciation for being a loyal customer for the whole year. I think Dunkin’ Donuts should think about this before hiring unprofessional people like this.
Service: 1
The employees are rude and lazy. Employees shouts at the customer. The employees don’t know anything.
Atmosphere: 1
Food: 1
Service: 1
I loved my bacon and egg breakfast sandwich! With Amex’s new Dunkin benefit, I used the $7 towards this sandwich and it ended up being $7.06. It was fantastic for a 6-cent sandwich! Haha but good anyway, would’ve been happy to pay $7 for it.
Atmosphere: 5
Food: 5
Service: 5
We thought it was odd that there was no one here but realized why pretty quickly. Service is slow and food quality is bad. We ordered a smores cold brew and hashbrowns (after some difficulty and repition because the girl working was speaking at a whisper level). They were out of the cold foam for the coffee and the hashbrowns were limp, soaked with oil, and it came with 5. I asked the girl if this was right, she said it came with 6. It wasn't worth going back and forth so we left. Wouldn't recommend.
Atmosphere: 1
Food: 1
Service: 1
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