El pollo loco has by far the Best Fire Grill food absolutely delicious I have been a loyal fan for over 25 years. Thank you for delicious food.
Atmosphere: 5
Food: 5
Service: 5
Rosslyn Adamoli
EXEPTIONAL Service BY Arthural. And other visits with Angel..foods great. Restaurant is always kept clean My mom and I DO NOT like the ordering by kiosk...we prefer the human touch...get rid of those things.
Atmosphere: 5
Food: 5
Service: 5
Jean Grasso
I found a piece of bone in my Double Chicken tostada. Disappointed 😞
Aloeocpm Erfg (shiva boom shiva)
Staff was great , Victor was awesome working tuff, love my app and fast pick up . Accurate every time . This app is now my favorite restaurant app. I find all the staff around town locations are very good staff , friendly smiles , only the grumpy come in and test them . They handle .
Charles in charge.
It's been a while since I had El Pollo loco as checking it out they still got really good food It can count on that Great prices you want fresh head over here You won't be disappointed thanks team over there for the Great burritos they were delicious.
keri keri
says they close at 10, we arrived at 9:20 to a closed restaurant, ruined our night 👎
Alma Pacheco
Today they have the new system. Shelli was helping me 5 stars for manager In this girl.
My wife was going to order a 24-pc family catering meals from the El Pollo Loco app, but it says pickup time will be 9:10pm!!! So, I got smart and went to the local location and waited less than 30 minutes, and it was ready, and I am also glad that we use the $10 reward points. There is lots of food for the family party tonight!
Very good experience at this location. Service was great with kind explanations. And the chicken was very good, well cooked yet very juicy. And didn't forget to provide all the condiments
Atmosphere: 5
Food: 5
Service: 5
Eriberto Munoz
Food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Guacamole Large
Vivian Tran
Speaking with Herlindo, the shift leader was the most frustrating experience. I tried to ask if they just warm up already cooked chicken or not. And then he answers well it takes an hour to cook the chicken.. so okay are you saying that the cooking is already cooked & you’re just regrilling it up? like it’s a basic yes or no question that he couldn’t even answer. I can’t speak to the food yet. But the ordering process was not a smooth easy friendly experience. Even just asking if he can try to get a little more on leg vs thigh, & he said they’re low on chicken so can’t, like okay we get that, can you jus see if you can is the question. Ugh.
Service: 2
Maria Dimas
Slow down a bit taking orders...we don't like to feel rushed when ordering..not even done ordering and Suleinne shift leader just pressuring us to hurry up and order and was also coming off wayyy rude when requesting drink holder after ordering 4 drinks.....like I get it it's fast food but dangggggg..and yes I understand the pressure..but still..geesh..no need to go like you're in a freeway. All careless...
Go here everyday and excellent service.
Atmosphere: 4
Food: 4
Service: 5
Great meal great value!
Atmosphere: 5
Food: 5
Service: 5
Rude staff at pickup
El pollo loco has by far the Best Fire Grill food absolutely delicious I have been a loyal fan for over 25 years. Thank you for delicious food.
Atmosphere: 5
Food: 5
Service: 5
EXEPTIONAL Service BY Arthural. And other visits with Angel..foods great. Restaurant is always kept clean
My mom and I DO NOT like the ordering by kiosk...we prefer the human touch...get rid of those things.
Atmosphere: 5
Food: 5
Service: 5
I found a piece of bone in my Double Chicken tostada. Disappointed 😞
Staff was great , Victor was awesome working tuff, love my app and fast pick up . Accurate every time . This app is now my favorite restaurant app. I find all the staff around town locations are very good staff , friendly smiles , only the grumpy come in and test them . They handle .
It's been a while since I had El Pollo loco as checking it out they still got really good food It can count on that Great prices you want fresh head over here You won't be disappointed thanks team over there for the Great burritos they were delicious.
says they close at 10, we arrived at 9:20 to a closed restaurant, ruined our night 👎
Today they have the new system. Shelli was helping me 5 stars for manager
In this girl.
Restaurantji Recommends
My wife was going to order a 24-pc family catering meals from the El Pollo Loco app, but it says pickup time will be 9:10pm!!! So, I got smart and went to the local location and waited less than 30 minutes, and it was ready, and I am also glad that we use the $10 reward points. There is lots of food for the family party tonight!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Chicken Teriyaki
Very good experience at this location. Service was great with kind explanations. And the chicken was very good, well cooked yet very juicy. And didn't forget to provide all the condiments
Atmosphere: 5
Food: 5
Service: 5
Food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Guacamole Large
Speaking with Herlindo, the shift leader was the most frustrating experience. I tried to ask if they just warm up already cooked chicken or not. And then he answers well it takes an hour to cook the chicken.. so okay are you saying that the cooking is already cooked & you’re just regrilling it up? like it’s a basic yes or no question that he couldn’t even answer. I can’t speak to the food yet. But the ordering process was not a smooth easy friendly experience. Even just asking if he can try to get a little more on leg vs thigh, & he said they’re low on chicken so can’t, like okay we get that, can you jus see if you can is the question. Ugh.
Service: 2
Slow down a bit taking orders...we don't like to feel rushed when ordering..not even done ordering and Suleinne shift leader just pressuring us to hurry up and order and was also coming off wayyy rude when requesting drink holder after ordering 4 drinks.....like I get it it's fast food but dangggggg..and yes I understand the pressure..but still..geesh..no need to go like you're in a freeway. All careless...
Atmosphere: 1
Food: 1
Service: 1
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