Antonia and Victor are really friendly, helpful, and very nice. Besides the food, they are the main reason that I will be coming back to this location.Antonia and Victor son muy amable y son la razón que voy a regresar a este lugar. 5 estrellas!!!
Atmosphere: 5
Food: 5
Service: 5
Carlos Oliva (Pepé Le Huge)
The reason I give the atmosphere three stars out of five, is because before I owned my electric cruiser bike, I had a very nice Electra brand beach cruiser that got stolen right outside the entrance door, I only took my eyes off it while I ordered my food, so maybe 1 minute and it was GONE.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Legs Mac & Cheese and Mashed Potatoes, Soup, Mini Pollo Bowl
Javier Aguay
Gerardo the cashier was super helpful
Atmosphere: 5
Food: 5
Service: 5
jessica Flores
Great food and excellent customer service !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole
Curtis Clark
This store just overcharged my ATM card watch your transaction at this store they can not be trusted…
Atmosphere: 1
Food: 3
Service: 1
Jerry G
Great Customer Service.Mac n Cheese was hot ,coleslaw cold ,fresh tortillas, wings cooked perfectly .I prefer my chicken well done...Clean Establishment....5 Stars Thank
Atmosphere: 5
Food: 5
Service: 5
Ariel B
Pollo Loco has always been my go-to spot for a delicious and satisfying meal, and my recent visit reaffirmed why it holds that special place in my heart (and stomach). From the moment I walked in, I was greeted with the tantalizing aroma of grilled chicken and spices, setting the stage for what promised to be a flavor-packed experience.
Atmosphere: 5
Food: 5
Service: 5
Sora Hitomi
Great chicken here! I’m tired of eating Costco Chicken, so I got this instead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, 12 Taco Complete Family Combo
Bravest Bullfighter
Worst chicken ever. Overcooked, dry and not good flavor. Bought a family pack and was wondering why no one was eating the chicken. Sides were ok so not a complete waste of money.
Atmosphere: 4
Food: 3
Service: 4
Becky T.
people are sleeping on el pollo loco. 30 bucks for a whole family meal?!?!?! geez i couldn't be happier. i don't know what they did but they needa keep doing it because that meal made me feel euphoric. after a long day at work absolutely STARVED, there's nothing better than coming home to some fire el pollo loco and my bb waiting to eat it w me :)) seriously though.. i used to crave sushi at the end of my shifts but all i was craving today was that el pollo loco.. the chicken was SOOO juicy and flavorful!! that chicken was pampered well i could imagine.. the corn was sweet and juicy, the salsa gave it some extra flavor and put it all together in a flour tortilla and you got a whole 5 star meal. honestly it had no reason being insanely fire. el pollo loco decided to cook!!!!!!!!!! i'm beyond words the girl taking our order was super kind!!
Friendly staff and the foods are always good and they smile at you when you come and there are never cheap on giving you extra sauce or anything you need good job.
Rosibel H.
Pollo loco at Warner and Euclid always has juicy chicken, not dried or burnt. Customer service was great provided by employee Suleine. Service was also fast. Recommend this pollo loco for having the best service and quality of food.
Maico F.
The team is always Great with the customer service!! Amazing place to grab a quick bite
Kmarie H.
The customer service experience was warm and inviting. Herlindo interaction was insightful and informative and very pleasant. However, the Pollo bowl I ordered wasn't good at all. It was extremely soupy and didn't have any chicken. The cook didn't drain the excess liquid from the beans and literally dumped it in my bowl. From the picture, you can clearly notice how unpleasant this looks. I was on my lunch, so unfortunately, I wasn't able to return and have them remake my order. I'm sure this wasn't intentional, but moving forward, it is with great hope that you prepare food with a considerate amount of care, just as you would want other to prepare and present your food. Please accept this as a learning experience as you move forward.
Shoha
Great service, I’ve been coming to eat here often over the last year. The staff are incredible. Shoutout Herlindo for great customer service, really elevating what should be a normal eating experience into just a wonderful
Antonia and Victor are really friendly, helpful, and very nice. Besides the food, they are the main reason that I will be coming back to this location.Antonia and Victor son muy amable y son la razón que voy a regresar a este lugar. 5 estrellas!!!
Atmosphere: 5
Food: 5
Service: 5
The reason I give the atmosphere three stars out of five, is because before I owned my electric cruiser bike, I had a very nice Electra brand beach cruiser that got stolen right outside the entrance door, I only took my eyes off it while I ordered my food, so maybe 1 minute and it was GONE.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Legs Mac & Cheese and Mashed Potatoes, Soup, Mini Pollo Bowl
Gerardo the cashier was super helpful
Atmosphere: 5
Food: 5
Service: 5
Great food and excellent customer service !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole
This store just overcharged my ATM card watch your transaction at this store they can not be trusted…
Atmosphere: 1
Food: 3
Service: 1
Great Customer Service.Mac n Cheese was hot ,coleslaw cold ,fresh tortillas, wings cooked perfectly .I prefer my chicken well done...Clean Establishment....5 Stars Thank
Atmosphere: 5
Food: 5
Service: 5
Pollo Loco has always been my go-to spot for a delicious and satisfying meal, and my recent visit reaffirmed why it holds that special place in my heart (and stomach). From the moment I walked in, I was greeted with the tantalizing aroma of grilled chicken and spices, setting the stage for what promised to be a flavor-packed experience.
Atmosphere: 5
Food: 5
Service: 5
Great chicken here! I’m tired of eating Costco Chicken, so I got this instead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, 12 Taco Complete Family Combo
Worst chicken ever. Overcooked, dry and not good flavor. Bought a family pack and was wondering why no one was eating the chicken. Sides were ok so not a complete waste of money.
Atmosphere: 4
Food: 3
Service: 4
people are sleeping on el pollo loco. 30 bucks for a whole family meal?!?!?! geez i couldn't be happier. i don't know what they did but they needa keep doing it because that meal made me feel euphoric. after a long day at work absolutely STARVED, there's nothing better than coming home to some fire el pollo loco and my bb waiting to eat it w me :)) seriously though.. i used to crave sushi at the end of my shifts but all i was craving today was that el pollo loco.. the chicken was SOOO juicy and flavorful!! that chicken was pampered well i could imagine.. the corn was sweet and juicy, the salsa gave it some extra flavor and put it all together in a flour tortilla and you got a whole 5 star meal. honestly it had no reason being insanely fire. el pollo loco decided to cook!!!!!!!!!! i'm beyond words the girl taking our order was super kind!!
Restaurantji Recommends
Friendly staff and the foods are always good and they smile at you when you come and there are never cheap on giving you extra sauce or anything you need good job.
Pollo loco at Warner and Euclid always has juicy chicken, not dried or burnt. Customer service was great provided by employee Suleine. Service was also fast. Recommend this pollo loco for having the best service and quality of food.
The team is always Great with the customer service!! Amazing place to grab a quick bite
The customer service experience was warm and inviting. Herlindo interaction was insightful and informative and very pleasant. However, the Pollo bowl I ordered wasn't good at all. It was extremely soupy and didn't have any chicken. The cook didn't drain the excess liquid from the beans and literally dumped it in my bowl. From the picture, you can clearly notice how unpleasant this looks. I was on my lunch, so unfortunately, I wasn't able to return and have them remake my order. I'm sure this wasn't intentional, but moving forward, it is with great hope that you prepare food with a considerate amount of care, just as you would want other to prepare and present your food. Please accept this as a learning experience as you move forward.
Great service, I’ve been coming to eat here often over the last year. The staff are incredible. Shoutout Herlindo for great customer service, really elevating what should be a normal eating experience into just a wonderful
Atmosphere: 5
Food: 5
Service: 5