The employees wouldn't help me with the ordering kiosk... I walked out after asking for help several times. There were junkies and a hooker in the dining area. Will never be back
Atmosphere: 1
Food: 1
Service: 1
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This is one of the best McDonalds in OC. They don't make you wait like the one on beach blv. They were so kind they gave me a free sandwich and a cookie after I took the survey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
huh
Today my mom bought mcdonalds for me and my grandma. My grandma and I went to go pick it up, and i thought we got everything once i picked it up. I checked the bag *not the reciept because I thought that's everything we got, even though my mom usually gets me a happy meal*. When i got home, my mom exclaimed "you drank all that already!?" *referring to my smoothie* and i replied with, "yes, i ate everything" and my mom THEN replied with "All 6 of your nuggets?!" and I was confused because there was only 2 10 piece chicken nuggets. She then asked if i got the happy meal, which i said "What happy meal? " She then told me to go back and she called my grandma back. She did call and the lady said she needs to check the cameras and to come back tomorrow morning *my happy meal would probably be moldy.* My grandma and I then came back, and I walked in and there was no line in the mobile pick up area. I then explained to the lady everything. It was the same lady who was on call with my mom and she said "whoever just called *idk what else she said, she needs to go see a speech therapist with that slurred speech*". I also then explained what my mom says to me then she said "what else can I do for you" which knowing my 12 *yes, im 12* year old self, I said "give me my happy meal." She then went on another rant how she needs to check the cameras and how she asked her crew where she then said they gave it to me. I remember the dude who gave it to me, which he said, "that should be it" *which as i said, i thought that was everything*. Obviously im young and almost a teen, I watch tiktok a lot with those karen videos, yes ik this has nothing to do with this. I didn't want to be a karen and scream at her *i did* since obviously it was in public, and it was during the lunch rush so there were lots of kids and people. I then had to explain to her again which she said she doesnt know what to do, like u know what to do?! I also said she can give me my happy meal or a refund. I know it is just a happy meal and I do sound like a karen but I at least want my moneys because those nuggets can be left overs. I love mcdonalds but honestly IMO, this is js unacceptable. Also, sorry if this doesn't make sense, I also sound like an attention seeker or smth but its js my ADHD, i tend to forget things but when i explain/write abt what happened, i remember parts. Idk but my apologies if this doesnt make sense.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Hamburger Happy Meal, Dr Pepper, French Fries
Ангелина Майданик
I want to call this place the best McDonalds! Cleanliness, service and delicious food ? Thank you for a pleasant evening ??
Atmosphere: 5
Food: 5
Service: 5
Tobias Cruz
Here's a picture of my $3 ice cream cone.
Atmosphere: 1
Food: 1
Service: 2
Esther Torres
Manager was completely rude and unprofessional. Never going back to that location. 10/31 9 am
Atmosphere: 1
Food: 1
Service: 1
Brian Chavez
The young big girl acts like she doesn't wanna be there and always has a attitude not providing the right services we are hard earning people who want a well made meal and thats not possible here
Atmosphere: 1
Food: 3
Service: 1
Tiona Jones
I have only been here 3 times becasue I work down the street and they simply cannot follow basic instructions. I ordered the big mac, a large fry, a large coffee and 2 pies and guess what I got... The sandwich was correct but I got a sprite, medium fries and non of my pied or any of my sauces..... the 1st time I came here I order off the app when I was 15min away. Got to the location just to wait an additional 25min for 2 pies and a coffee. Worst location so far.
Atmosphere: 1
Food: 1
Service: 1
Fred Meyer
I like the filet fish sandwich
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
Alejandro RODRIGUEZ
I’m extremely disappointed with the customer service at this McDonald’s location. My little sister was excited about her Happy Meal toy, but it was a duplicate of one she already had. When we kindly asked the manager if we could exchange it for a different one, she flat-out refused without giving us any justifiable reason. Her attitude was dismissive, and my sister ended up in tears. It’s incredibly frustrating to see a child’s happiness disregarded over something so small. I expected more understanding and courtesy from a place that caters to families and children. We won’t be returning to this location.
Pretty clean Mc Donald's I've been to in a while, not the service was lacking a sense of urgency. I would definitely say if you place a order for pick up for lunch to place the order 10 minutes before.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Dr Pepper, Big Mac, French Fries, Hash Browns
Shahnaz Hashemi
Sometimes coffees is very light no good Sometimes service no good.
Food: 5
Service: 2
Recommended dishes: French Fries, Mcdouble
Jonny Tang
Laziest and worst experience at any McDonald’s. The sales manager and regional should look into these workers. Just stopped by today with a mobile order for the collectors cup combo and they almost did give me my cup! I had to tell them to give me my cup. I also ordered no salt on fries and got a heap of salted fries. Not sure how anyone can justify $20 /hr pay when you can’t even get a mobile order correct. Stay away from this McDonalds, likes like a circus running it.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Big Mac, French Fries
Matt R
Done did good.
Atmosphere: 5
Food: 5
Service: 5
Brandon Hoffman
I think this was my last trip. I keep saying that 1-2 times a year, though. My patronage is way down, prices are way up, and fast food is slower than ever.
The food quality is the same, but it's always been between hitting the gutter and circling the drain.
The employees wouldn't help me with the ordering kiosk... I walked out after asking for help several times. There were junkies and a hooker in the dining area. Will never be back
Atmosphere: 1
Food: 1
Service: 1
This is one of the best McDonalds in OC. They don't make you wait like the one on beach blv. They were so kind they gave me a free sandwich and a cookie after I took the survey.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Today my mom bought mcdonalds for me and my grandma. My grandma and I went to go pick it up, and i thought we got everything once i picked it up. I checked the bag *not the reciept because I thought that's everything we got, even though my mom usually gets me a happy meal*. When i got home, my mom exclaimed "you drank all that already!?" *referring to my smoothie* and i replied with, "yes, i ate everything" and my mom THEN replied with "All 6 of your nuggets?!" and I was confused because there was only 2 10 piece chicken nuggets. She then asked if i got the happy meal, which i said "What happy meal?
" She then told me to go back and she called my grandma back. She did call and the lady said she needs to check the cameras and to come back tomorrow morning *my happy meal would probably be moldy.* My grandma and I then came back, and I walked in and there was no line in the mobile pick up area. I then explained to the lady everything. It was the same lady who was on call with my mom and she said "whoever just called *idk what else she said, she needs to go see a speech therapist with that slurred speech*". I also then explained what my mom says to me then she said "what else can I do for you" which knowing my 12 *yes, im 12* year old self, I said "give me my happy meal." She then went on another rant how she needs to check the cameras and how she asked her crew where she then said they gave it to me. I remember the dude who gave it to me, which he said, "that should be it" *which as i said, i thought that was everything*. Obviously im young and almost a teen, I watch tiktok a lot with those karen videos, yes ik this has nothing to do with this. I didn't want to be a karen and scream at her *i did* since obviously it was in public, and it was during the lunch rush so there were lots of kids and people. I then had to explain to her again which she said she doesnt know what to do, like u know what to do?! I also said she can give me my happy meal or a refund. I know it is just a happy meal and I do sound like a karen but I at least want my moneys because those nuggets can be left overs. I love mcdonalds but honestly IMO, this is js unacceptable. Also, sorry if this doesn't make sense, I also sound like an attention seeker or smth but its js my ADHD, i tend to forget things but when i explain/write abt what happened, i remember parts. Idk but my apologies if this doesnt make sense.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Hamburger Happy Meal, Dr Pepper, French Fries
I want to call this place the best McDonalds! Cleanliness, service and delicious food ?
Thank you for a pleasant evening ??
Atmosphere: 5
Food: 5
Service: 5
Here's a picture of my $3 ice cream cone.
Atmosphere: 1
Food: 1
Service: 2
Manager was completely rude and unprofessional. Never going back to that location. 10/31 9 am
Atmosphere: 1
Food: 1
Service: 1
The young big girl acts like she doesn't wanna be there and always has a attitude not providing the right services we are hard earning people who want a well made meal and thats not possible here
Atmosphere: 1
Food: 3
Service: 1
I have only been here 3 times becasue I work down the street and they simply cannot follow basic instructions. I ordered the big mac, a large fry, a large coffee and 2 pies and guess what I got... The sandwich was correct but I got a sprite, medium fries and non of my pied or any of my sauces..... the 1st time I came here I order off the app when I was 15min away. Got to the location just to wait an additional 25min for 2 pies and a coffee. Worst location so far.
Atmosphere: 1
Food: 1
Service: 1
I like the filet fish sandwich
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
I’m extremely disappointed with the customer service at this McDonald’s location. My little sister was excited about her Happy Meal toy, but it was a duplicate of one she already had. When we kindly asked the manager if we could exchange it for a different one, she flat-out refused without giving us any justifiable reason. Her attitude was dismissive, and my sister ended up in tears. It’s incredibly frustrating to see a child’s happiness disregarded over something so small. I expected more understanding and courtesy from a place that caters to families and children. We won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pretty clean Mc Donald's I've been to in a while, not the service was lacking a sense of urgency. I would definitely say if you place a order for pick up for lunch to place the order 10 minutes before.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Dr Pepper, Big Mac, French Fries, Hash Browns
Sometimes coffees is very light no good
Sometimes service no good.
Food: 5
Service: 2
Recommended dishes: French Fries, Mcdouble
Laziest and worst experience at any McDonald’s. The sales manager and regional should look into these workers. Just stopped by today with a mobile order for the collectors cup combo and they almost did give me my cup! I had to tell them to give me my cup. I also ordered no salt on fries and got a heap of salted fries. Not sure how anyone can justify $20 /hr pay when you can’t even get a mobile order correct. Stay away from this McDonalds, likes like a circus running it.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Big Mac, French Fries
Done did good.
Atmosphere: 5
Food: 5
Service: 5
I think this was my last trip. I keep saying that 1-2 times a year, though. My patronage is way down, prices are way up, and fast food is slower than ever.
The food quality is the same, but it's always been between hitting the gutter and circling the drain.
The fries were better fried in animal fat.
Atmosphere: 1
Food: 1
Service: 2
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