pur Bowls : Acai Bowls

Polite and courteous staff. Thank you Pur Bowls!!

Atmosphere: 5

Food: 5

Service: 5

I wanted to share my experience during a visit to your Fountain Valley location a couple of months ago. Unfortunately, my visit was marked by extremely poor customer service, which left me feeling discriminated against and deeply upset.

I approached an employee, an Asian lady, politely requesting a side of peanut butter and offered to pay the extra charge. However, she refused in a rude manner. When I asked to speak to the manager, she replied dismissively that she herself was the manager. Due to her unprofessional attitude, I decided not to make any purchase. This incident negatively affected my entire day and has deterred me from returning to this location.

While I considered filing a formal complaint with corporate, I chose to share my experience directly. I hope this feedback can help improve the quality of customer service at this establishment.

Atmosphere: 1

Service: 1

Hi there , I just received my DoorDash order
I called for a small request and the young man working this morning (6/23) made my açaí bowl perfect ! Thank you ,
I didn’t catch his name , but wanted to give him a shoutout ✨ keep up the great customer service

Food: 5

Service: 5

My favorite, very delicious from the first time I went I haven’t stopped

Atmosphere: 5

Food: 5

Service: 5

The best açaí bowls around. Service is always great.

Atmosphere: 5

Food: 5

Service: 5

Solid açaí bowl spot with lots of options. Bowls are a bit over $10, but you get a generous portion and can pick your own toppings. They offer different açaí base flavors, and you can even sample them before choosing—nice touch. The number of combinations you can create is numerous.

There are a few tables inside if you want to sit and enjoy, or you can take it next door to the boba shop if your friends are hanging out there. No wait when I went, and service was quick and friendly. Great choice for a refreshing, customizable treat.

Good Acai and reasonable prices

Its my favorite go to

I usually go to Acai Republic in HB and it tastes way better than Pur Bowls. The peanut butter here looks thin out and has no smell to it or taste nothing like peanut butter, the raw coconut flakes are dry out and no fragrant coconut smell, bananas are too thinly slice up, oh come on for $15 for 24 oz. Acai Republic has better quality ingredients.

Dude was rude af smh
Girl was ok

They need to work on greeting guests instead of ignoring them. For some strange reason, my acai bowl melted quicker than usual

Good and good for you

I was really disappointed with my visit. I ordered a medium-sized açaí bowl, and the toppings were embarrassingly skimpy. The bananas were cut so thin they were practically see-through—maybe 1/4 of a banana total. When I asked if I could have the rest of the banana, I was told it would cost extra. Seriously? For a medium bowl, I would expect at least half a banana to be included.

It didn’t stop there. The strawberries were cut into tiny pieces, adding up to maybe half a strawberry, and there were barely five blueberries on the entire bowl. For the price I paid, I feel like I got ripped off. The portions of the toppings were so small it ruined the experience. Definitely not worth the money, and I won’t be coming back.

The açaí bowl was okay, I thought it was going to be good because of the reviews, but I guess it’s expected when the acai base is pretty concentrated. Wish it was a bit easy to scoop into. The service was kind of confusing, but not bad.

Edited my review :)

Atmosphere: 4

Food: 4

Service: 4

Love this place!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Acai Bowl