Starbucks
Costco Plaza, 17850 Newhope St, Fountain Valley
(714) 979-5374
Recent Reviews
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Great looking staff 😉
Atmosphere: 4
Food: 3
Service: 4
One of the worst Starbucks I’ve ever been. Placed an order for a cup of coffee. Waited for 10 mins for my order. They have a screen which shows orders received, in progress and ready. My order never moved from received to in progress, however 10 people who were behind me received their orders. When I asked why my order never moved, cashier Maritza could not properly explain, but just kept saying that because baristas haven’t started making it… I explained that all other people behind me already got their orders and mine was not even in progress yet. She kept saying the same thing. I had to ask her 5 times and she kept telling the same useless information. I asked for a refund and she refused to provide me a copy of my refund receipt which they have to provide by the law. I had no time to wait anymore, left without a coffee and without having my breakfast and was late for my meeting.
Service: 1
Staff makes you feel welcome from the moment you go in. My drink was made in a timely matter and tasted great.
Atmosphere: 5
Food: 5
Service: 5
the best drinks and service!! my cup was beautiful thank you 🥹
The drink and the food are Very delicious and the staff all are very nice
Atmosphere: 4
Food: 4
Service: 5
I mean not much to say here, the first time I let it slide because I didn’t want to make a big deal out of it, but this is not the first time this happens to me, I’m missing at least 1/3 of both my coffees, I was a regular here but I think it’s time to look for a new place.
Very welcoming staff and the drink was great. It was very hot but I’m not docking stars because I know many like their drinks extra hot. I was there with a group of 7 and it was very nice for us as we were able to sit outside under the umbrellas and put a couple small tables together.
Atmosphere: 5
Food: 5
Service: 5
clean, friendly staff
Atmosphere: 5
Food: 5
Service: 5
The worst location. Go to the one on magnolia, it’s worth the extra drive.
Every time I come here they get my order wrong I didn't notice til I got home. The frap taste water down even after putting extra puree which I doubt they did aswell as they didn't do the extra mocha drizzle.
Service: 1
Restaurantji Recommends
I am grateful for the Starbucks Franchise for (like a library) providing me with a nice, quiet area to study/job search. This is why I am always a good customer and try to buy something. I am taking the time to write this and leave a negative review as well as stating that I will never visit this location again. This is because the staff unfortunately does not know the difference between a Homeless/Transient being a nuisance, or a customer using the Wifi to get ahead in life even though we all know we all struggle.I believe this is why they hired some part-time security guard who needs to try harder and probably needs to be standing at all times if he's being paid to be there. Thank you
Atmosphere: 1
I had the Worst experience with this Starbucks I never seen this kind of the service in any of the locations . I was ordering in the middle of the order cashier informed me about the pastry I wanted to get . It wasn’t available. So I told her let me pick another one. She canceled my whole order and took 3 other customers let me wait . And after just told me she couldn’t take me for one second . Of order change . Very dissaiponted
Atmosphere: 1
Food: 1
Service: 1
My food was warm. Coffee was hot. What more could a person want.
Atmosphere: 5
Food: 5
Service: 5
They have free coffee grinds for your garden if you ask.
Atmosphere: 5
Service: 5
Great Atmosphere and Smiling Service.
Atmosphere: 5
Food: 5
Service: 5
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