The food and atmosphere is good! Also some main dishes can tell that are prepared earlier but the flavor is nice. good for sharing with friends and will recommend菜很下饭! The price is a little bit pricy but normal in Bay Area
Michael Chunko
The best Hunan food I've had, all of the lamb dishes are especially great.
yaping xie
The food was absolutely amazing, just know that you might have to wait in a line.
joy wang
Horrible customer service! Waited for 40 mins even thought they said table was ready.
David Kim
Great food, authentic spices, their tripe and intestines are really really good
Vidhi Gupta
We love this restaurant! Consistent excellent experience every single time. Our only go to stop when we crave for Chinese!!
Mr.Squid
Hot spicy and tasty. Great customer service.
APRIL Z
Enjoyed the traditional Chinese food here. Authentic Chinese restaurant. Don’t go wrong.
Recommended dishes: Boiled Fish with Pickled Cabbage & Chili
Rudolf Pham
Very confusing process for ordering food. When my wife and I came here for lunch, we were seated and given water but weren’t given any menus for ordering. However, there was a QR code on the table with the label “C3” and no English instructions. After waiting for roughly ten minutes, the waiter never came to our table, so we thought this was a similar process as some other Chinese restaurants we’ve been to: scan the QR code and order your food on the website.
The food was decent. Nothing special to mention here.
The big issue to highlight here is that after we finished our food and were able to leave, the waiter stopped us and said we didn’t pay yet. Confused, we showed them the transaction on both the website and our banking app, which showed that the order went through and was already paid for. However, it turns out that the QR code that was on our table is for ordering take out, not for dining in. The funny thing is that there’s even a sign up front with a QR code that says something like “scan this QR code to view and ORDER” in English, so it makes sense that some customers like us would scan and pay for their meal through the QR code, right?
As a result, we apparently ordered both dine in and take out, and they wanted us to pay for BOTH of these. We were able to talk them out of this (we only came in for dine in, so we only paid for this), and they told us to keep this in mind the next time we come back (if we ever do).
To the restaurant staff: this is all on you. You all made this process very confusing and wanted us to pay for your mistakes. We are never coming back again.
Atmosphere: 3
Food: 3
Service: 1
Liang-Kai Chu
Big hot pepper chicken and green vegetables
Atmosphere: 4
Food: 5
Service: 5
Kimmy
The pre-made dish thing. I told you that the pickled fish should not be spicy. I said I couldn’t change it. It was okay, so just make it mildly spicy. I said I didn’t want the dried chili peppers on it. The waiter said it wouldn’t look good without the dried chili peppers. I said no, but I was still served one with dried chili peppers. What the hell?
Poor quality, poor service！🙃
pretty good food!
The food and atmosphere is good! Also some main dishes can tell that are prepared earlier but the flavor is nice. good for sharing with friends and will recommend菜很下饭!
The price is a little bit pricy but normal in Bay Area
The best Hunan food I've had, all of the lamb dishes are especially great.
The food was absolutely amazing, just know that you might have to wait in a line.
Horrible customer service! Waited for 40 mins even thought they said table was ready.
Great food, authentic spices, their tripe and intestines are really really good
We love this restaurant! Consistent excellent experience every single time. Our only go to stop when we crave for Chinese!!
Hot spicy and tasty. Great customer service.
Enjoyed the traditional Chinese food here. Authentic Chinese restaurant. Don’t go wrong.
Restaurantji Recommends
like the food and service here！
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: 辣味十足
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boiled Fish with Pickled Cabbage & Chili
Very confusing process for ordering food. When my wife and I came here for lunch, we were seated and given water but weren’t given any menus for ordering. However, there was a QR code on the table with the label “C3” and no English instructions. After waiting for roughly ten minutes, the waiter never came to our table, so we thought this was a similar process as some other Chinese restaurants we’ve been to: scan the QR code and order your food on the website.
The food was decent. Nothing special to mention here.
The big issue to highlight here is that after we finished our food and were able to leave, the waiter stopped us and said we didn’t pay yet. Confused, we showed them the transaction on both the website and our banking app, which showed that the order went through and was already paid for. However, it turns out that the QR code that was on our table is for ordering take out, not for dining in. The funny thing is that there’s even a sign up front with a QR code that says something like “scan this QR code to view and ORDER” in English, so it makes sense that some customers like us would scan and pay for their meal through the QR code, right?
As a result, we apparently ordered both dine in and take out, and they wanted us to pay for BOTH of these. We were able to talk them out of this (we only came in for dine in, so we only paid for this), and they told us to keep this in mind the next time we come back (if we ever do).
To the restaurant staff: this is all on you. You all made this process very confusing and wanted us to pay for your mistakes. We are never coming back again.
Atmosphere: 3
Food: 3
Service: 1
Big hot pepper chicken and green vegetables
Atmosphere: 4
Food: 5
Service: 5
The pre-made dish thing. I told you that the pickled fish should not be spicy. I said I couldn’t change it. It was okay, so just make it mildly spicy. I said I didn’t want the dried chili peppers on it. The waiter said it wouldn’t look good without the dried chili peppers. I said no, but I was still served one with dried chili peppers. What the hell?
Atmosphere: 1
Food: 1
Service: 1
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