Baskin-Robbins
Peachtree Plaza, 5150 E Kings Canyon Rd, Fresno
(559) 252-3131
Recent Reviews
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My son in law got our orders online then he went to pick them up...
Jasmeen is always very friendly and welcoming! Love the atmosphere here. Everyone is extremely nice and patient despite the long lines.
The girl litteraly had her long hair dangling over the ice cream as she scooped it. Very sloppy banana split, and huge cone ordered with a mediocre scoop on top. I won't be returning.
Special thank you to Olga at the Peachtree Plaza Fresno store. She was very helpful for my large party order.
Came in to get some ice cream and place an order for a full sheet birthday cake. Unfortunately left really disappointed with Jacqueline’s customer service. She was being very rude when I was trying to place my order and looking at the designs they offered. After trying to rush me to make a decision on picking a cake design they offered I mentioned to I would come another day she just rolled her eyes and walked away mumbling to her coworkers about me & how I didn’t want to place my order. I don’t understand how someone would feel comfortable placing an order when someone is being nasty towards them for no reason. Especially considering that they had no other customers. When I mentioned to her the reason I didn’t want to place an order was bc of her poor attitude she dismissed me. I really hope she has a better day. Kindness is definitely free and goes a long ways
I not recommend this place the service is very very bad it’s dirty
Really bad service today... the worker just kicked my son out for asking prices ... I don't see nothing wrong with asking prices... it's not the first time that I heard about the guy acting like that with kids....
Service: 1
Order a two-scoop sundae but why is a single scoop bigger than my sundae? I used my bogo 50% off coupon but I still paid the full price of the sundae. Service was slow to help but when he did, he still had a scoop of my ice cream in a cup while talking to another customer. He was distracted. I often come here and service is great, just not this time.
Atmosphere: 4
Food: 1
Service: 2
Order a two-scoop sundae but why is a single scoop bigger than my sundae? I used my bogo 50% off coupon but I still paid the full price of the sundae. Service was slow to help but when he did, he still had a scoop of my ice cream in a cup while talking to another customer. He was distracted. I often come here and service is great, just not this time.
Atmosphere: 4
Food: 1
Service: 2
This is our go to spot for ice cream. First time getting the hot fudge sundae. They hooked it up.
Vegetarian options: All Daisy items
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Very Berry Strawberry, Oreo Cookies 'N Cream Polar Pizza
Restaurantji Recommends
The owner of this location told their employees to only allow customers to try three flavors before they have to buy. I toke my family to this location for years and this is the first employee who said you can't try a fourth flavor because you already tried three ??? What!! So my family walked out. She said the owner told her this. Baskin Robbins needs to do better. This is wrong!!!!We try a few and then buy. I spent so much dam money there you're telling me I can't try 4 different flavors.I left my name and number we will see if the owner calls back. Do better and that was a rude employee!!!!
Atmosphere: 1
Food: 3
Service: 1
Rude employees
This isn't a big deal but I went into BR a couple of days ago and asked for a quart of both seasonal flavors displayed on the poster board on the front of the store. Not only did they not have 1 of the 2 flavors but I felt like my $10 pint was skimped with only maybe $7 worth. Not a bad visit just something to be mindful of to ensure you get your monies worth.
Atmosphere: 3
Food: 4
Service: 3
Great customer service!
The workers weren't welcoming
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