THIS FRANCHISE LOCATION IS A FAIL!!!! 9/18/25 at 1830, went to pick up an order placed on the mobile app and returned home to see that French fries were missing from the Original Chicken Dippers. Returned to the store and got in an argument with ELISEO, the cashier, about the way he only provides what’s on his screen. So in not honoring the app order and what was still displayed on the app, we asked for a manager.
DEANNE arrived only to continue their spectacular record of failure by stating that you could have ordered it as a combo and you did not. We showed them that once you’ve selected the Original Chicken Dippers, it only comes in one configuration, which includes a side of fries. My wife asked if they would honor the choice we made to purchase this entree for inclusion of the fries, and she said, “100% no we will not honor that.”
Somehow the most important part is coming up. They must not be accustomed to people who practice due diligence because my wife started to screen record her ordering on the app to prove there is only one option, it included fries, and… miraculously it disappeared, stating “item is temporarily unavailable at this location. About undefined. No description.” Again, all while we were proving that the one configuration is the only option and that is what we paid for. (Please PLEASE refer to the pictures and video posted.)
The Good news is: when Corporate decides to remedy the situation, it’ll come out of their cost center, they can be fined, and held personally responsible for tarnishing their brand image.
The bad news: DEANNE & ELISEO have a lack of capacity for intelligence and professionalism, so they won’t learn their lesson until it is too late for the franchise owner and the corporation. And by that time, an innumerable amount of customers will have experienced their failure.
Atmosphere: 1
Food: 2
Service: 1
Lesly Palacios
10 out of 10 Sam is great . Amazing customer service . He answered all my questions and was just super nice . Deserves a raise for sure
Atmosphere: 5
Food: 5
Service: 5
Luiis ivan
You telling me I get a 40 piece and I get 3 ranches ? Yeah what a joke
Atmosphere: 1
Food: 3
Service: 1
Kurt Krash
These guys have some very delicious food. I wish it was a little bit cheaper so I could eat there more often. As we know everything is expensive nowadays
Atmosphere: 4
Food: 5
Service: 4
marylou ruiz
I ordered from them a couple times every time I get my order they get it wrong. I asked for 2 different sauces and I only got one of them.
Mirna George
Best Buffalo wild wings place
Recommended dishes: Boneless Wings
Ken Swanson
Love this place for wings, also healthier, wings are fried in Beef Tallow, not in other bad oils. Food was good, hot hot hot and pretty quick.. Love the order ahead part if you just want to walk in / walk out.
Atmosphere: 5
Food: 5
Service: 5
Harsh Chauhan
Always a long wait time especially for online order every time I order they’ll take long time
Atmosphere: 2
Food: 2
Service: 1
Malkit
Buffalo Wild Wings serves some of the best wings ever. The flavor explodes with every bite. The crispy texture perfectly balances with the juicy tenderness inside. Each wing carries a punch of flavor that keeps you coming back for more. The sauces range from mild to wild with options for every taste. Some bring heat while others offer a sweet tangy kick. No matter the choice each one enhances the experience. The aroma alone builds anticipation making every bite even better. Beyond the taste the atmosphere adds to the enjoyment. The sound of sports fills the air with fans cheering and conversations buzzing. The staff keeps the energy alive with friendly service. Every visit brings excitement whether alone or with friends. The experience sticks with you long after the last bite. The craving always returns pulling you back for more. Buffalo Wild Wings delivers every time with unforgettable flavor and a perfect dining vibe. Natt recommend me this place I will definitely be back thank you 🙏🏾
Atmosphere: 5
Food: 5
Service: 5
Devin Lopez
One of the workers she was super nice very helpful friendly and nice I really enjoyed dinning in here felt like family owned I would definitely 💯 recommend too family and friends please come by best food in Fresno. Best wings and burgers! Can’t wait too come back
Solid spot if you craving Buffalo Wild Wings, order ahead during lunch time because they get busy and normally 2/3 people working, plenty of parking and handicap accessible, definitely come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Hot
T Bessard
Nice to have a wing place in NE Fresno. This location is near Sakura Chaya in between Kabob City and Starbucks. It has the full menu and its best to order online and pick up. They have a few tables to sit and a TV inside.
They serve Coca-Cola products and currently on Monday & Wednesdays have burgers buy one get one. The burgers were just okay they use butter pickles if you want to decide on pickles or none. We did the bacon and regular cheeseburgers. They are smashburgers with 2 patties. Id say eat it hot. The fries are actually pretty good. Nice and flavorful. The wings, may need to ask for more sauce if you want them a little wet. It is great for not so sloppy eating. Nice to have them for the late meal. I think they close at like 10 or 11 during the week.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hot
Tanprit Sidhu
Came here after a bad experience at W Shaw location and it was worth the drive. The gentleman who took my order made up for it, he was very respectful, kind and quick in making my order. The wings were fresh, had good amount of sauce and tasted amazing. Give that man a raise. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Edward Jimenez
The staff don’t know their menu or how to apply Buffalo rewards I was also short 5 wings and by the time I got home didn’t even care to go back gave them 2 chances if you guys want Buffalo go to the one on Shaw
Aman Rangi
Asian zing wings are the best. Loved the chicken wraps. Awesome 👏
THIS FRANCHISE LOCATION IS A FAIL!!!! 9/18/25 at 1830, went to pick up an order placed on the mobile app and returned home to see that French fries were missing from the Original Chicken Dippers. Returned to the store and got in an argument with ELISEO, the cashier, about the way he only provides what’s on his screen. So in not honoring the app order and what was still displayed on the app, we asked for a manager.
DEANNE arrived only to continue their spectacular record of failure by stating that you could have ordered it as a combo and you did not. We showed them that once you’ve selected the Original Chicken Dippers, it only comes in one configuration, which includes a side of fries. My wife asked if they would honor the choice we made to purchase this entree for inclusion of the fries, and she said, “100% no we will not honor that.”
Somehow the most important part is coming up. They must not be accustomed to people who practice due diligence because my wife started to screen record her ordering on the app to prove there is only one option, it included fries, and… miraculously it disappeared, stating “item is temporarily unavailable at this location. About undefined. No description.” Again, all while we were proving that the one configuration is the only option and that is what we paid for. (Please PLEASE refer to the pictures and video posted.)
The Good news is: when Corporate decides to remedy the situation, it’ll come out of their cost center, they can be fined, and held personally responsible for tarnishing their brand image.
The bad news: DEANNE & ELISEO have a lack of capacity for intelligence and professionalism, so they won’t learn their lesson until it is too late for the franchise owner and the corporation. And by that time, an innumerable amount of customers will have experienced their failure.
Atmosphere: 1
Food: 2
Service: 1
10 out of 10 Sam is great . Amazing customer service . He answered all my questions and was just super nice . Deserves a raise for sure
Atmosphere: 5
Food: 5
Service: 5
You telling me I get a 40 piece and I get 3 ranches ? Yeah what a joke
Atmosphere: 1
Food: 3
Service: 1
These guys have some very delicious food. I wish it was a little bit cheaper so I could eat there more often. As we know everything is expensive nowadays
Atmosphere: 4
Food: 5
Service: 4
I ordered from them a couple times every time I get my order they get it wrong.
I asked for 2 different sauces and I only got one of them.
Best Buffalo wild wings place
Recommended dishes: Boneless Wings
Love this place for wings, also healthier, wings are fried in Beef Tallow, not in other bad oils.
Food was good, hot hot hot and pretty quick.. Love the order ahead part if you just want to walk in / walk out.
Atmosphere: 5
Food: 5
Service: 5
Always a long wait time especially for online order every time I order they’ll take long time
Atmosphere: 2
Food: 2
Service: 1
Buffalo Wild Wings serves some of the best wings ever. The flavor explodes with every bite. The crispy texture perfectly balances with the juicy tenderness inside. Each wing carries a punch of flavor that keeps you coming back for more. The sauces range from mild to wild with options for every taste. Some bring heat while others offer a sweet tangy kick. No matter the choice each one enhances the experience. The aroma alone builds anticipation making every bite even better.
Beyond the taste the atmosphere adds to the enjoyment. The sound of sports fills the air with fans cheering and conversations buzzing. The staff keeps the energy alive with friendly service. Every visit brings excitement whether alone or with friends. The experience sticks with you long after the last bite. The craving always returns pulling you back for more. Buffalo Wild Wings delivers every time with unforgettable flavor and a perfect dining vibe. Natt recommend me this place I will definitely be back thank you 🙏🏾
Atmosphere: 5
Food: 5
Service: 5
One of the workers she was super nice very helpful friendly and nice I really enjoyed dinning in here felt like family owned I would definitely 💯 recommend too family and friends please come by best food in Fresno. Best wings and burgers! Can’t wait too come back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Solid spot if you craving Buffalo Wild Wings, order ahead during lunch time because they get busy and normally 2/3 people working, plenty of parking and handicap accessible, definitely come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Hot
Nice to have a wing place in NE Fresno. This location is near Sakura Chaya in between Kabob City and Starbucks. It has the full menu and its best to order online and pick up. They have a few tables to sit and a TV inside.
They serve Coca-Cola products and currently on Monday & Wednesdays have burgers buy one get one. The burgers were just okay they use butter pickles if you want to decide on pickles or none. We did the bacon and regular cheeseburgers. They are smashburgers with 2 patties. Id say eat it hot. The fries are actually pretty good. Nice and flavorful. The wings, may need to ask for more sauce if you want them a little wet. It is great for not so sloppy eating. Nice to have them for the late meal. I think they close at like 10 or 11 during the week.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hot
Came here after a bad experience at W Shaw location and it was worth the drive. The gentleman who took my order made up for it, he was very respectful, kind and quick in making my order. The wings were fresh, had good amount of sauce and tasted amazing. Give that man a raise. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
The staff don’t know their menu or how to apply Buffalo rewards I was also short 5 wings and by the time I got home didn’t even care to go back gave them 2 chances if you guys want Buffalo go to the one on Shaw
Asian zing wings are the best. Loved the chicken wraps. Awesome 👏
Atmosphere: 5
Food: 5
Service: 5
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