did not get delivered to my door, I had to walk to the curb to get my food from the delivery driver. I spoke to the manager that night 3/27/24 around 10pm and he was very rude and completely inconsiderate. I asked him the policy for delivery and he stated you got your food so it was delivered. the manager seemed very incompetent on his policy and management skills. I asked for his name so I can express to the district manager who I spoke with and he refused then hung up on me. I believe The store manager is usually the one that I have had interactions with and he is great and very professional but whoever the manager was tonight needs to be retrained in customer service and business management or just management skills. And before he hung up he said you can call corporate all you want sir their not going to do anything.store #8594order #517
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Wings
Georgia Revilla
We always order here and the food is very good. We love supporting small businesses of franchise owners. Support local!
Would not recommend. Food delivered 45+ minutes AFTER Quality Check. Food arrived soggy. Soggy pizza, soggy loader tater tots, warm and wrong soda. The only tasty thing were the lava cakes. I guess you can't screw those up. Gross and grossly overpriced at $53 including tip. I ordered a Coke and Received a Sprite. Options for "delivery guarantee" are a free pizza or 20% discount on next purchase. Free Pizza is only two toppings when I ordered a "specialty" pizza. Offer good only on delivery where I will have to pay ANOTHER $5+ dollar delivery fee and tip. PLUS this "deal" won't be available in my account for another 48 hours. I am hungry NOW. What a serious disappointment!!!
Food: 1
Service: 1
Jen **
Anthony the manager is unprofessional, imagine calling for 40 minutes being hung up on, then to get a call back and ask to hold for another call.
Atmosphere: 1
Food: 1
Service: 1
David Cruz
I feel like they should specify the pepperoni stuffed bread comes with only 1 pepperoni. Also, is the cheese supposed to be melted? It could have used another minute or two in the oven. What a rip off.
Atmosphere: 3
Food: 1
Service: 3
Jennifer B
Ordered pizza and dips/bread combo for pickup. When I got home I discovered they forgot the bread twists and unless I wanted to eat the dip with a spoon it meant the majority of my order was missing and/or inedible. Called to ask for refund for the missing bread/dip combo and was told I would only get an in-store credit for the $2 bread twists. Thomas-the-snowflake manager said he couldn’t do anything else and then went on a rant about me being rude. God forbid a customer be upset about getting only half the order they paid for…
Service: 1
Wayne Kennedy
We had the totally tasteless pepperoni cheese bread delivered to our home that is less than 5 minutes from the store. It took an hour from order to delivery. It was in quality check for 25 minutes. The only tasty thing was the marinara sauce. A totally bad experience for my first order from this store.
Cabbageman Reviews (Cabbageman)
Staff was hard working and had great service! Food was bomb
Jeanne S.
First time trying the LARGE (14") BROOKLYN PIZZA with Pepperoni, Robust Inspired Tomato Sauce, Cheese and Shredded Provolone Cheese.Will order this again, it was pretty good!
When I walked in the shop, the services was bad. The guy up front was rlly rude. Once I picked up the pizza and checked it was very thin and I asked for cheese pizza but they put more toppings on there that I didn’t ask for.
Nerissa S.
Make sure the food is prepared on a sanitary way. We were not able to eat the rest of the 4 pizzas we ordered.
Trina Z.
Quick service. Hot pizza! Yummy and fresh from Champlaine Dr location. Thanks for the effort!
Robert Smith
Great taste and very good service!
Flavio Gonzo
I’ve ordered a pizza over 45 mins ago and I’m still waiting. Quality check started at 632 pm. It is now 25 mins later. I hate going on???
did not get delivered to my door, I had to walk to the curb to get my food from the delivery driver. I spoke to the manager that night 3/27/24 around 10pm and he was very rude and completely inconsiderate. I asked him the policy for delivery and he stated you got your food so it was delivered. the manager seemed very incompetent on his policy and management skills. I asked for his name so I can express to the district manager who I spoke with and he refused then hung up on me. I believe The store manager is usually the one that I have had interactions with and he is great and very professional but whoever the manager was tonight needs to be retrained in customer service and business management or just management skills. And before he hung up he said you can call corporate all you want sir their not going to do anything.store #8594order #517
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Wings
We always order here and the food is very good. We love supporting small businesses of franchise owners. Support local!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
Would not recommend. Food delivered 45+ minutes AFTER Quality Check. Food arrived soggy. Soggy pizza, soggy loader tater tots, warm and wrong soda. The only tasty thing were the lava cakes. I guess you can't screw those up. Gross and grossly overpriced at $53 including tip. I ordered a Coke and Received a Sprite. Options for "delivery guarantee" are a free pizza or 20% discount on next purchase. Free Pizza is only two toppings when I ordered a "specialty" pizza. Offer good only on delivery where I will have to pay ANOTHER $5+ dollar delivery fee and tip. PLUS this "deal" won't be available in my account for another 48 hours. I am hungry NOW. What a serious disappointment!!!
Food: 1
Service: 1
Anthony the manager is unprofessional, imagine calling for 40 minutes being hung up on, then to get a call back and ask to hold for another call.
Atmosphere: 1
Food: 1
Service: 1
I feel like they should specify the pepperoni stuffed bread comes with only 1 pepperoni. Also, is the cheese supposed to be melted? It could have used another minute or two in the oven. What a rip off.
Atmosphere: 3
Food: 1
Service: 3
Ordered pizza and dips/bread combo for pickup. When I got home I discovered they forgot the bread twists and unless I wanted to eat the dip with a spoon it meant the majority of my order was missing and/or inedible. Called to ask for refund for the missing bread/dip combo and was told I would only get an in-store credit for the $2 bread twists. Thomas-the-snowflake manager said he couldn’t do anything else and then went on a rant about me being rude. God forbid a customer be upset about getting only half the order they paid for…
Service: 1
We had the totally tasteless pepperoni cheese bread delivered to our home that is less than 5 minutes from the store. It took an hour from order to delivery. It was in quality check for 25 minutes. The only tasty thing was the marinara sauce. A totally bad experience for my first order from this store.
Staff was hard working and had great service! Food was bomb
First time trying the LARGE (14") BROOKLYN PIZZA with Pepperoni, Robust Inspired Tomato Sauce, Cheese and Shredded Provolone Cheese.Will order this again, it was pretty good!
Wings were raw and not cooked thoroughly…
Restaurantji Recommends
When I walked in the shop, the services was bad. The guy up front was rlly rude. Once I picked up the pizza and checked it was very thin and I asked for cheese pizza but they put more toppings on there that I didn’t ask for.
Make sure the food is prepared on a sanitary way. We were not able to eat the rest of the 4 pizzas we ordered.
Quick service. Hot pizza! Yummy and fresh from Champlaine Dr location. Thanks for the effort!
Great taste and very good service!
I’ve ordered a pizza over 45 mins ago and I’m still waiting. Quality check started at 632 pm. It is now 25 mins later. I hate going on???