I tried calling them to let them know, and I never got a call back.I left a message?? Whatever I just will never go there again! FYI don't be fooled by the atmosphere.It's the taste and quality of the food.What matters the most
Atmosphere: 5
Service: 1
willis higdon
Got this package of Mexican breads at the river park farmers market! They have to be the best Conchas I have ever had so soft and perfect amount of sweetness!!
Atmosphere: 4
Food: 5
Service: 4
sandra B
This bakery needs to hire a friendly employee with great customer service. I am sure this is the reason why there’s hardly anyone there. The girl there looks miserable and mad all the time. I been there 3 times and its always the same attitude. Who is the owner of this store? Because she also limited the amount of cake pops i can buy. I won’t be back until someone new is there.
Natalie Tilghman
I loved my experience with this bakery. I ordered a custom cake and there were no issues. The cake was moist and vanilla frosting and custard were the perfect amount of sweetness. The employee at the front that helped me place my order was friendly. Thank you!
Brenda C.
They charged me $60 for a cake I thought it was overpriced because it did not turn out the way I expected and it was very small it was pretty but small, but oh well next time I know better to go to la estrélla and they charge half their price and they are so good. They are the same size as here but less money.
Mauro
Customer service was great! Couldn’t ask for any better, my Oder was perfectly made as asked for
Mya Morales
best bakery in the 559. highly recommended good service and good ppl ?.
Anahi Cota
Best workers really nice ! good cakes best customers service!
Jasmine Granados
good costumer service. Bread and cakes are amazing!
Antonio Ramirez
Bad service. To the girl working there go take a customer service class or something. I went in there and was speaking to her and I was in the middle of asking a question when she completely gave the attention to another person already walking out and wanted to buy other items and she did not even say excuse me let me help him first or finish talking to me. Then she was not helpful at all. Last time I was in there. Plus theres always one or two flies inside the pastries and they dont care to even take them out. To the owner: If you are not aware of this now you are. Don't let her drive customers out the door. You are paying her to provide good service. I could keep going but I don't have the time.
Went in the day before to do order thankfully they did it was a small cake feeds 4 people..the cake was very nice BUT IM upset that they didn't put what I asked for i wanted luv u on cake was important to me she said wasn't room when I went in to pick up but wasn'ttold that when I was there in person telling her what I want written..it would've been nice if I got a call to let me know then we could've figured a way to shorten Happy Birthday and make what I wanted written**Filling was very good just upset I didn't get what I wanted written just please call customers to let them know thank u its important to some of us
Iris R.
Once again, received the best customer service. I love it here. All the bread and cakes I get from here are soooo good. I recommend the food here!
M B.
Cake was burnt on the bottom. They didn't put buttercream frosting on the cake which they charged extra for.
Salina Carrizales
They did so poorly on my sons birthday cake. There were pieces missing icing hardly any “fresh strawberries” in the middle. I paid nearly $200 for a horribly put together cake I wouldn’t have paid a fraction of half of that for the cake I received. Do better… Usually we love their cakes but this time was different. I will not be returning again.
genesis reyes
Best bakery ever love the customer service the bread us amazing I felt like I was in heaven ? ?ty to all the staff
I tried calling them to let them know, and I never got a call back.I left a message?? Whatever I just will never go there again! FYI don't be fooled by the atmosphere.It's the taste and quality of the food.What matters the most
Atmosphere: 5
Service: 1
Got this package of Mexican breads at the river park farmers market! They have to be the best Conchas I have ever had so soft and perfect amount of sweetness!!
Atmosphere: 4
Food: 5
Service: 4
This bakery needs to hire a friendly employee with great customer service. I am sure this is the reason why there’s hardly anyone there. The girl there looks miserable and mad all the time. I been there 3 times and its always the same attitude. Who is the owner of this store? Because she also limited the amount of cake pops i can buy. I won’t be back until someone new is there.
I loved my experience with this bakery. I ordered a custom cake and there were no issues. The cake was moist and vanilla frosting and custard were the perfect amount of sweetness. The employee at the front that helped me place my order was friendly. Thank you!
They charged me $60 for a cake I thought it was overpriced because it did not turn out the way I expected and it was very small it was pretty but small, but oh well next time I know better to go to la estrélla and they charge half their price and they are so good. They are the same size as here but less money.
Customer service was great! Couldn’t ask for any better, my Oder was perfectly made as asked for
best bakery in the 559. highly recommended good service and good ppl ?.
Best workers really nice ! good cakes best customers service!
good costumer service. Bread and cakes are amazing!
Bad service. To the girl working there go take a customer service class or something. I went in there and was speaking to her and I was in the middle of asking a question when she completely gave the attention to another person already walking out and wanted to buy other items and she did not even say excuse me let me help him first or finish talking to me. Then she was not helpful at all. Last time I was in there. Plus theres always one or two flies inside the pastries and they dont care to even take them out. To the owner: If you are not aware of this now you are. Don't let her drive customers out the door. You are paying her to provide good service. I could keep going but I don't have the time.
Restaurantji Recommends
Went in the day before to do order thankfully they did it was a small cake feeds 4 people..the cake was very nice BUT IM upset that they didn't put what I asked for i wanted luv u on cake was important to me she said wasn't room when I went in to pick up but wasn'ttold that when I was there in person telling her what I want written..it would've been nice if I got a call to let me know then we could've figured a way to shorten Happy Birthday and make what I wanted written**Filling was very good just upset I didn't get what I wanted written just please call customers to let them know thank u its important to some of us
Once again, received the best customer service. I love it here. All the bread and cakes I get from here are soooo good. I recommend the food here!
Cake was burnt on the bottom. They didn't put buttercream frosting on the cake which they charged extra for.
They did so poorly on my sons birthday cake. There were pieces missing icing hardly any “fresh strawberries” in the middle. I paid nearly $200 for a horribly put together cake I wouldn’t have paid a fraction of half of that for the cake I received. Do better… Usually we love their cakes but this time was different. I will not be returning again.
Best bakery ever love the customer service the bread us amazing I felt like I was in heaven ? ?ty to all the staff