The last time I went there, was about a week ago, I was trying to order a oreo cookie shake in the app. But the address that it was given me wasn't the address of the restaurant we're I was, so I went inside I think she was in her break obviously cause she was eating, but I did ask her nicely what was the address from there, and she told me way to fast and I had her excuse me can you tell it to me again, and this time she yell at me, so I thought ? about it, turn around and left.
Atmosphere: 5
Food: 5
Service: 1
isabel perez
They are sloppy their lids pop off every time you try to pick up your drinks. Your egg is burned crispy
Yvonne C.
Fast, convenient and worth the money. Bought 16 tacos for $15.00.
The food is always cold, and the people working the drive thru at night are always high off weed so they need up allot
Atmosphere: 1
Food: 1
Service: 2
brianna aldana
I love jack in the box , but THIS Location Is TRASH . I’m always checking my food my drink…..found a long wavy hair in my salad today . Where’s the Management?
Atmosphere: 1
Food: 1
Service: 5
Paul Garcia
I ordered the teriyaki chicken bowl at the drive-through.They didn't add the extra teriyaki sauce I paid for. They said it was in the bag when I asked to make sure they added it. The chicken was less than usual, and what's with all the extra shredded carrots?
Atmosphere: 2
Food: 2
Service: 2
Vallerie Williams
Went through the drive thru and was not a long waitm. Food was nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Curly Fries
E G
Ok this is gonna be long, and it's about an incident that happened on 1/24/24 at 9:30 PM with a manager named LUPE. I went with my family to the drive thru. Order taking was fine, nothing bad. We paid, then got our order. We specifically asked to be charged for our sauces (which we did, i have the receipt for proof), and then a meal came with sauces. We got our food, and upon inspecting the bags we did not receive all of our sauces. We told the manager LUPE that we were missing sauces, she LITERALLY snapped and said "NO, I saw him put all the sauces. I'm not giving extra sauces". My mouth dropped because for one, we weren't lying, and we were not being rude. And I stand by that because you guys have a camera, I suggest you review it. At this point I'm mad because we aren't lying for sauces. So we tell her to LOOK IN THE BAGS herself. She was still arguing about the sauces being in there, still not looking at the bags we gave her. At that point, I asked for the refund. We gave back the food. She then wants our receipt. I tell her no; she can print her own. This went back and forth, and it's aggravating because i know darn well she can get her own copy. I want my copy for my complaint, and for the refund. And yes I start recording, because its suspicious she wants our receipt, and then she takes a while to process our refund. And I'm mad that our experience was ruined over her saying we were lying over sauces!Also, I worked in the fast food industry for a long time. And I know darn well that customers aren't always right, and a lot get mad over being charged for sauces. But to berate the customer over your MISTAKE and attitude, is not right. I will not come back, I hope somebody checks her.Anyways I then I tried looking for a specific corporate number to talk to someone regarding her behavior. All I got was the jack listens automatic message. So Next part, I did the JACK LISTENS on the receipt. I NEVER got a call back, and I SPECIFIED I wanted to be contacted. I got two emails from Jack saying they hope they resolved the issue, and to give feedback based on that. BUT I NEVER DID. So that means they are marking my complaint as resolved? Its been couple weeks since this incident, and I want my complaint heard and solved. I don't want free food, I want someone to talk to her about her behavior.
Atmosphere: 1
Food: 1
Service: 1
Joseph Gomez
Nice & kind people who work thereFood was good & they were fast.So if your in the area & your hungry drop by Jack in the Box for your next meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack Combo, Fries
Martina Morfin
It's the best restaurant in Jack's but they changed the menu and I ordered #7 because it was the ultimate cheeseburger and it turns out that it's
It was about a week ago or so. I went to lunch with my mother. She wanted a pumpkin shake but they said they didn't sell them anymore. My mom was upset but ordered something else. An employee (Marina) came and said she found some of the pumpkin mix and would be able to make the pumpkin shake. This was great because that shake was why we went there. So thanks again!
Atmosphere: 4
Food: 5
Service: 5
Raquel Hernandez
Fast service and didn't mess up order.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack Combo, Burger, Fries
MJ
Well everything was burnt...lol egg rolls burnt, curly fries burnt, hamburger burnt...don't they have timers? Anyway I don't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
edgar1 cortes
This place is terrible. I came in with my 2 year old son, and they screamed at him just because he wanted his toy. They didn't allow us to go to the restroom even though my son pooped himself. He charged me for some sauce. Never come here again the area is very bad it's in the hood. Gangster and homeless white man came in while I waited over 30 muintes for my food. MCDONALDS FOR LIFE.
Atmosphere: 1
Food: 3
Service: 1
Daniel Campuzano
I love this place that stuff and managers the are in charge ave very nice n polite my food was fresh and hot the lady the was on charge on Wednesday 10/18/23 morning around 2:30am has a good vibe ,The my day was so bad the day and she made me smile with her good
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Jumbo Jack Combo, Egg Rolls, Potato Wedges, Two Tacos
The last time I went there, was about a week ago, I was trying to order a oreo cookie shake in the app. But the address that it was given me wasn't the address of the restaurant we're I was, so I went inside I think she was in her break obviously cause she was eating, but I did ask her nicely what was the address from there, and she told me way to fast and I had her excuse me can you tell it to me again, and this time she yell at me, so I thought ? about it, turn around and left.
Atmosphere: 5
Food: 5
Service: 1
They are sloppy their lids pop off every time you try to pick up your drinks. Your egg is burned crispy
Fast, convenient and worth the money. Bought 16 tacos for $15.00.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, Chicken Sandwich, Curly Fries, Tiny Tacos
The food is always cold, and the people working the drive thru at night are always high off weed so they need up allot
Atmosphere: 1
Food: 1
Service: 2
I love jack in the box , but THIS Location Is TRASH . I’m always checking my food my drink…..found a long wavy hair in my salad today . Where’s the Management?
Atmosphere: 1
Food: 1
Service: 5
I ordered the teriyaki chicken bowl at the drive-through.They didn't add the extra teriyaki sauce I paid for. They said it was in the bag when I asked to make sure they added it. The chicken was less than usual, and what's with all the extra shredded carrots?
Atmosphere: 2
Food: 2
Service: 2
Went through the drive thru and was not a long waitm. Food was nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls, Curly Fries
Ok this is gonna be long, and it's about an incident that happened on 1/24/24 at 9:30 PM with a manager named LUPE. I went with my family to the drive thru. Order taking was fine, nothing bad. We paid, then got our order. We specifically asked to be charged for our sauces (which we did, i have the receipt for proof), and then a meal came with sauces. We got our food, and upon inspecting the bags we did not receive all of our sauces. We told the manager LUPE that we were missing sauces, she LITERALLY snapped and said "NO, I saw him put all the sauces. I'm not giving extra sauces". My mouth dropped because for one, we weren't lying, and we were not being rude. And I stand by that because you guys have a camera, I suggest you review it. At this point I'm mad because we aren't lying for sauces. So we tell her to LOOK IN THE BAGS herself. She was still arguing about the sauces being in there, still not looking at the bags we gave her. At that point, I asked for the refund. We gave back the food. She then wants our receipt. I tell her no; she can print her own. This went back and forth, and it's aggravating because i know darn well she can get her own copy. I want my copy for my complaint, and for the refund. And yes I start recording, because its suspicious she wants our receipt, and then she takes a while to process our refund. And I'm mad that our experience was ruined over her saying we were lying over sauces!Also, I worked in the fast food industry for a long time. And I know darn well that customers aren't always right, and a lot get mad over being charged for sauces. But to berate the customer over your MISTAKE and attitude, is not right. I will not come back, I hope somebody checks her.Anyways I then I tried looking for a specific corporate number to talk to someone regarding her behavior. All I got was the jack listens automatic message. So Next part, I did the JACK LISTENS on the receipt. I NEVER got a call back, and I SPECIFIED I wanted to be contacted. I got two emails from Jack saying they hope they resolved the issue, and to give feedback based on that. BUT I NEVER DID. So that means they are marking my complaint as resolved? Its been couple weeks since this incident, and I want my complaint heard and solved. I don't want free food, I want someone to talk to her about her behavior.
Atmosphere: 1
Food: 1
Service: 1
Nice & kind people who work thereFood was good & they were fast.So if your in the area & your hungry drop by Jack in the Box for your next meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack Combo, Fries
It's the best restaurant in Jack's but they changed the menu and I ordered #7 because it was the ultimate cheeseburger and it turns out that it's
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
It was about a week ago or so. I went to lunch with my mother. She wanted a pumpkin shake but they said they didn't sell them anymore. My mom was upset but ordered something else. An employee (Marina) came and said she found some of the pumpkin mix and would be able to make the pumpkin shake. This was great because that shake was why we went there. So thanks again!
Atmosphere: 4
Food: 5
Service: 5
Fast service and didn't mess up order.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack Combo, Burger, Fries
Well everything was burnt...lol egg rolls burnt, curly fries burnt, hamburger burnt...don't they have timers? Anyway I don't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
This place is terrible. I came in with my 2 year old son, and they screamed at him just because he wanted his toy. They didn't allow us to go to the restroom even though my son pooped himself. He charged me for some sauce. Never come here again the area is very bad it's in the hood. Gangster and homeless white man came in while I waited over 30 muintes for my food. MCDONALDS FOR LIFE.
Atmosphere: 1
Food: 3
Service: 1
I love this place that stuff and managers the are in charge ave very nice n polite my food was fresh and hot the lady the was on charge on Wednesday 10/18/23 morning around 2:30am has a good vibe ,The my day was so bad the day and she made me smile with her good
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Jumbo Jack Combo, Egg Rolls, Potato Wedges, Two Tacos