Ordered online and get a free 8.peice bucket! Okay well the loaded kfc bowl meal deal was only 7.00 here and it fills ya up. Chicken legs seem to be getting smaller but thats every kfc. They just asked for my name as i grabbed my order. Oh add sweet cream to.your cola. Taste like a float! So good. And the pie bites i only got 2 but they were good as well.
Atmosphere: 5
Food: 5
Service: 5
Aryan Sharma
I went through the drive-thru today and had a really disappointing experience. The girl working was extremely rude and had a terrible attitude. There was no greeting, no courtesy, and absolutely no effort to provide good customer service. It felt like I was bothering her just by placing an order. If this is the standard KFC wants to represent, it’s really not okay. I hope management takes this seriously and addresses the staff’s behavior, because customers deserve to be treated with respect.
Pardeep kumar Goonchhla
Bad experience. They didn’t even respond to you. No one at counter for 20 min.
Atmosphere: 1
Food: 1
Service: 1
Michelle Manning
2031 N. Blackstone has the worst customer service ever! I’ve visited this location several times and the clerks aren’t nice. I went a couple days ago and the experience was the worst! I placed on order at the drive-thru and pulled up to the window for my order. No greeting or smiles. One of the employees came outside to the window. He looked at me and said nothing. The clerk handed him a large bag of food. He took it to a car parked ahead of me. He returned to the window for cup holders, etc. When I received my order and the clerk handed me my change, didn’t count it back to me. When I got home, there weren’t any straws included for our drinks. Both employees were quite rude and I won’t be returning to this location. Perhaps, some additional training in customer service may help.
Atmosphere: 1
Food: 5
Service: 1
Sarge Wilson
Biscuit was hard and over cooked. That can take away a lot
Atmosphere: 3
Food: 3
Service: 5
CueMcCoy 559
I came in today after not being to kfc in years I ordered a family meal that came out to $36 then I ordered a extra side of Mac n cheese Lg but I didn't get it in my bag it was only the 2 sides smh
Atmosphere: 1
Food: 1
Service: 1
Ricardo Santos
Excellent meal.
Atmosphere: 5
Food: 5
Service: 5
Jordan Vong
They added on extra to my order and charged me extra even though I didn’t want it. They couldn’t even refund me the money for the food they unwillingly charged me for.
Atmosphere: 2
Food: 1
Service: 1
moises manriquez
Sandra and her team was such a great help gave great customer service with friendly smiles
I saw on Instagram that KFC offers saucy nuggets with a garlic sauce that are relatively low on calories and high in protein. I went on their website and put my location in just to be sure it wasn't a short-term promo. The website showed they were available to order. I drove over and placed my order at the drive thru, but the girl there said they don't sell those. I told her I'm looking at the website for their location, and it says they do. She again said they don't sell those. No apology, explanation, or offer of something similar. After a few seconds of silence I just drove off. Pretty upset at the whole situation. I had been thinking if I liked them I would add them to my regular weekly meal rotation. Now I'm left feeling like I never want to go back there again.
Atmosphere: 1
Food: 1
Service: 1
Greg vlasis
Kid-friendliness: This place was great. Super nice to my son and me. They were very friendly and we experienced great service and food. My son has decided that he wants to work there !!!!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Famous Bowl
Barbara Butt
The food was extremely greasy the chicken thigh was really pink I want to ask for something and Windows shut right in my face didn't get to ask the question
Food: 3
Service: 2
Joe Riojas
Keith was very helpful and courteous. The cardboard container got very soggy and absorbed the slaw dressing and the gravy. Took away from the mea l.
Desiree Sharma
Worst customer service I have ever received they gave me cold food! And when I told them it was cold they gave me attitude didn’t give me fresh food till 30 min later!!!!
Ordered online and get a free 8.peice bucket! Okay well the loaded kfc bowl meal deal was only 7.00 here and it fills ya up. Chicken legs seem to be getting smaller but thats every kfc. They just asked for my name as i grabbed my order. Oh add sweet cream to.your cola. Taste like a float! So good. And the pie bites i only got 2 but they were good as well.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru today and had a really disappointing experience. The girl working was extremely rude and had a terrible attitude. There was no greeting, no courtesy, and absolutely no effort to provide good customer service. It felt like I was bothering her just by placing an order. If this is the standard KFC wants to represent, it’s really not okay. I hope management takes this seriously and addresses the staff’s behavior, because customers deserve to be treated with respect.
Bad experience. They didn’t even respond to you. No one at counter for 20 min.
Atmosphere: 1
Food: 1
Service: 1
2031 N. Blackstone has the worst customer service ever! I’ve visited this location several times and the clerks aren’t nice. I went a couple days ago and the experience was the worst! I placed on order at the drive-thru and pulled up to the window for my order. No greeting or smiles. One of the employees came outside to the window. He looked at me and said nothing. The clerk handed him a large bag of food. He took it to a car parked ahead of me. He returned to the window for cup holders, etc. When I received my order and the clerk handed me my change, didn’t count it back to me. When I got home, there weren’t any straws included for our drinks. Both employees were quite rude and I won’t be returning to this location. Perhaps, some additional training in customer service may help.
Atmosphere: 1
Food: 5
Service: 1
Biscuit was hard and over cooked. That can take away a lot
Atmosphere: 3
Food: 3
Service: 5
I came in today after not being to kfc in years I ordered a family meal that came out to $36 then I ordered a extra side of Mac n cheese Lg but I didn't get it in my bag it was only the 2 sides smh
Atmosphere: 1
Food: 1
Service: 1
Excellent meal.
Atmosphere: 5
Food: 5
Service: 5
They added on extra to my order and charged me extra even though I didn’t want it. They couldn’t even refund me the money for the food they unwillingly charged me for.
Atmosphere: 2
Food: 1
Service: 1
Sandra and her team was such a great help gave great customer service with friendly smiles
Atmosphere: 5
Food: 5
Service: 5
I got my Mac and cheese.. great people and food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I saw on Instagram that KFC offers saucy nuggets with a garlic sauce that are relatively low on calories and high in protein. I went on their website and put my location in just to be sure it wasn't a short-term promo. The website showed they were available to order. I drove over and placed my order at the drive thru, but the girl there said they don't sell those. I told her I'm looking at the website for their location, and it says they do. She again said they don't sell those. No apology, explanation, or offer of something similar. After a few seconds of silence I just drove off. Pretty upset at the whole situation. I had been thinking if I liked them I would add them to my regular weekly meal rotation. Now I'm left feeling like I never want to go back there again.
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: This place was great. Super nice to my son and me. They were very friendly and we experienced great service and food. My son has decided that he wants to work there !!!!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Famous Bowl
The food was extremely greasy the chicken thigh was really pink I want to ask for something and Windows shut right in my face didn't get to ask the question
Food: 3
Service: 2
Keith was very helpful and courteous. The cardboard container got very soggy and absorbed the slaw dressing and the gravy. Took away from the mea l.
Worst customer service I have ever received they gave me cold food! And when I told them it was cold they gave me attitude didn’t give me fresh food till 30 min later!!!!
Atmosphere: 1
Food: 1
Service: 1
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