Didn't take our order said it was busy drive Thur close 20min wait
Service: 1
Miguel A Murillo
Food is great the service was great love this restaurant
Atmosphere: 4
Food: 5
Service: 5
Xander Jason
The seafood platter was beautifully arranged and delicious.
belal sharmouj
The workers act like kids they don’t feel like working. I waited 15 minutes inside then I went to the drive-through and they refused to serve me. It’s fine. You don’t wanna work. Go home.
Atmosphere: 1
Food: 1
Service: 1
Marcia Kennedy
The young man at the counter was very nice and very helpful. I had to wait about 10 minutes for them to cook some more original but it was worth it
Atmosphere: 4
Food: 4
Service: 5
Edith Henalley
Went through the drive thru ordered the 7 piece double mash. Didn't have the correct chicken that comes with that bucket no breast only legs and thighs. Parked me to wait for my order. Get my order drive way across town home only to not have any gravy for the potatoes which comes in this bucket meal. Drive way across town to get the gravy, I got no apology not even a glass of water for their incompetence. Even the quality of food here at this location is poor chicken tastes like someone stole 9 herbs and spices. The biscuits falling apart and dont even get the mac & cheese totally gross and watery worst flavor ever. I will not go back to this location or any KFC location the quality of food and the customer service is gone.I would give it a Zero if I could.
Food: 1
Service: 1
Krissy Sunstorm
Ordered online and get a free 8.peice bucket! Okay well the loaded kfc bowl meal deal was only 7.00 here and it fills ya up. Chicken legs seem to be getting smaller but thats every kfc. They just asked for my name as i grabbed my order. Oh add sweet cream to.your cola. Taste like a float! So good. And the pie bites i only got 2 but they were good as well.
Atmosphere: 5
Food: 5
Service: 5
Aryan Sharma
I went through the drive-thru today and had a really disappointing experience. The girl working was extremely rude and had a terrible attitude. There was no greeting, no courtesy, and absolutely no effort to provide good customer service. It felt like I was bothering her just by placing an order. If this is the standard KFC wants to represent, it’s really not okay. I hope management takes this seriously and addresses the staff’s behavior, because customers deserve to be treated with respect.
Pardeep kumar Goonchhla
Bad experience. They didn’t even respond to you. No one at counter for 20 min.
Atmosphere: 1
Food: 1
Service: 1
Michelle Manning
2031 N. Blackstone has the worst customer service ever! I’ve visited this location several times and the clerks aren’t nice. I went a couple days ago and the experience was the worst! I placed on order at the drive-thru and pulled up to the window for my order. No greeting or smiles. One of the employees came outside to the window. He looked at me and said nothing. The clerk handed him a large bag of food. He took it to a car parked ahead of me. He returned to the window for cup holders, etc. When I received my order and the clerk handed me my change, didn’t count it back to me. When I got home, there weren’t any straws included for our drinks. Both employees were quite rude and I won’t be returning to this location. Perhaps, some additional training in customer service may help.
Biscuit was hard and over cooked. That can take away a lot
Atmosphere: 3
Food: 3
Service: 5
CueMcCoy 559
I came in today after not being to kfc in years I ordered a family meal that came out to $36 then I ordered a extra side of Mac n cheese Lg but I didn't get it in my bag it was only the 2 sides smh
Atmosphere: 1
Food: 1
Service: 1
Ricardo Santos
Excellent meal.
Atmosphere: 5
Food: 5
Service: 5
Jordan Vong
They added on extra to my order and charged me extra even though I didn’t want it. They couldn’t even refund me the money for the food they unwillingly charged me for.
Atmosphere: 2
Food: 1
Service: 1
moises manriquez
Sandra and her team was such a great help gave great customer service with friendly smiles
Didn't take our order said it was busy drive Thur close 20min wait
Service: 1
Food is great the service was great love this restaurant
Atmosphere: 4
Food: 5
Service: 5
The seafood platter was beautifully arranged and delicious.
The workers act like kids they don’t feel like working. I waited 15 minutes inside then I went to the drive-through and they refused to serve me. It’s fine. You don’t wanna work. Go home.
Atmosphere: 1
Food: 1
Service: 1
The young man at the counter was very nice and very helpful. I had to wait about 10 minutes for them to cook some more original but it was worth it
Atmosphere: 4
Food: 4
Service: 5
Went through the drive thru ordered the 7 piece double mash. Didn't have the correct chicken that comes with that bucket no breast only legs and thighs. Parked me to wait for my order. Get my order drive way across town home
only to not have any gravy for the potatoes which comes in this bucket meal. Drive way across town to get the gravy, I got no apology not even a glass of water for their incompetence. Even the quality of food here at this location is poor chicken tastes like someone stole 9 herbs and spices. The biscuits falling apart and dont even get the mac & cheese totally gross and watery worst flavor ever. I will not go back to this location or any KFC location the quality of food and the customer service is gone.I would give it a Zero if I could.
Food: 1
Service: 1
Ordered online and get a free 8.peice bucket! Okay well the loaded kfc bowl meal deal was only 7.00 here and it fills ya up. Chicken legs seem to be getting smaller but thats every kfc. They just asked for my name as i grabbed my order. Oh add sweet cream to.your cola. Taste like a float! So good. And the pie bites i only got 2 but they were good as well.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru today and had a really disappointing experience. The girl working was extremely rude and had a terrible attitude. There was no greeting, no courtesy, and absolutely no effort to provide good customer service. It felt like I was bothering her just by placing an order. If this is the standard KFC wants to represent, it’s really not okay. I hope management takes this seriously and addresses the staff’s behavior, because customers deserve to be treated with respect.
Bad experience. They didn’t even respond to you. No one at counter for 20 min.
Atmosphere: 1
Food: 1
Service: 1
2031 N. Blackstone has the worst customer service ever! I’ve visited this location several times and the clerks aren’t nice. I went a couple days ago and the experience was the worst! I placed on order at the drive-thru and pulled up to the window for my order. No greeting or smiles. One of the employees came outside to the window. He looked at me and said nothing. The clerk handed him a large bag of food. He took it to a car parked ahead of me. He returned to the window for cup holders, etc. When I received my order and the clerk handed me my change, didn’t count it back to me. When I got home, there weren’t any straws included for our drinks. Both employees were quite rude and I won’t be returning to this location. Perhaps, some additional training in customer service may help.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Biscuit was hard and over cooked. That can take away a lot
Atmosphere: 3
Food: 3
Service: 5
I came in today after not being to kfc in years I ordered a family meal that came out to $36 then I ordered a extra side of Mac n cheese Lg but I didn't get it in my bag it was only the 2 sides smh
Atmosphere: 1
Food: 1
Service: 1
Excellent meal.
Atmosphere: 5
Food: 5
Service: 5
They added on extra to my order and charged me extra even though I didn’t want it. They couldn’t even refund me the money for the food they unwillingly charged me for.
Atmosphere: 2
Food: 1
Service: 1
Sandra and her team was such a great help gave great customer service with friendly smiles
Atmosphere: 5
Food: 5
Service: 5
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