I recently visited this spot and unfortunately had a pretty disappointing experience — especially considering I have a shellfish allergy and was trying to be extra cautious.
The person who took my order didn't speak English, which normally wouldn’t bother me. But the issue was that I couldn’t get a clear answer to a very important question: Are the fryers for shrimp separate from those used for chicken or beef? It’s a serious health concern for me, not a preference.
After struggling for several minutes to explain what I meant, I was eventually told the shrimp is cooked in a separate fryer. That was reassuring — until I watched them cook my girlfriend’s chicken in the same fryer he had just claimed was only for shrimp. That completely undermined what he told us and put my health at risk.
I ordered beef, which was cooked on a flat-top stove, so that part seemed okay. Later, when an English-speaking worker arrived, I asked him again about the fryers. This time, I was told the truth: shrimp and chicken are cooked in the same fryer. I pointed out that might violate California food safety regulations, and he told me it was fine because they “have a disclaimer.” Then, with a lot of attitude, he told me to “look it up.”
Well, I did.
Under the California Retail Food Code (CalCode), Section 113986, restaurants are required to prevent cross-contamination, especially when it comes to known allergens like shellfish. This law specifically mandates using separate equipment or preparing food in ways that avoid contaminating one food with another. It’s not just about cleanliness — it’s about preventing serious allergic reactions. A disclaimer does not override this responsibility.
The food itself was okay, but the place felt run-down, and the overall customer service — especially around a legitimate health concern — was careless and dismissive.
If you have any kind of food allergy, I’d strongly suggest being cautious here. I definitely won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
Jeanette Harley
My son really enjoyed his burger. He also enjoyed the fact that he was very quiet.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef Kabob Plate over White Rice
I’ve had the katsu with curry and Mac at about 4 times. I really liked it the first few time that I’ve tried it. I especially love their Mac salad. But the last time I picked up my order, I can tell that they used OLD oil to fry the Katsu.. it was really obvious by the smell and the taste. The max was also not the same. It’s really disappointing when the quality isn’t consistent. I tried their spam Musubi once and I’ll never get it again. The portion is huge though. I usually split it into like 2 meals and a snack.
Atmosphere: 3
Food: 3
Service: 3
Mkv V
I feel like my plate was a bit dry and kind of burnt. I don't remember it being this way before.
Atmosphere: 3
Food: 2
Service: 3
JJ Espinoza
The chicken and vegetables tasted like fish, and I don't like fish. Ruined my appetite.
Atmosphere: 4
Food: 1
Service: 4
Alan Yudenfreund
Food was okay but again another restaurant that charged me extra for substituting extra French fries for another side that they offer and did not tell me there would be an extra charge. Bathroom was gross. Toilet didn't flush and filthy Toilet paper overflowing out of garbage can that you are not allowed to put in Toilet.
Atmosphere: 2
Food: 4
Service: 4
raymund espiritu
Chicken katsu is the best in fresno. Call in your order ahead regardless if pick up or dine in..its hot and fresh cook..no heat lamps. Simple place to eat..nothing fancy. Neighborhood restaurant.
Amazing Service and Amazing Food ☺️
Atmosphere: 5
Food: 5
Service: 5
Time need to be changed it open at 11
There loaded fries are screaming..
Atmosphere: 3
Food: 4
Service: 4
Love the spam misubi from here, food is excellent and the staff is always welcoming
Atmosphere: 5
Food: 5
Service: 5
My wife loves the beef plate. The prices are kind of high, but worth it.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and portions were amazing! Recommend the BBQ chicken.
Atmosphere: 4
Food: 5
Service: 5
The food is just like I remember at the original L&L in Liliha
Atmosphere: 5
Food: 5
Service: 5
Awesome chill spot delicious food my wife absolutely obsessed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Plate, Spam Musubi, Macaroni Salad
I recently visited this spot and unfortunately had a pretty disappointing experience — especially considering I have a shellfish allergy and was trying to be extra cautious.
The person who took my order didn't speak English, which normally wouldn’t bother me. But the issue was that I couldn’t get a clear answer to a very important question: Are the fryers for shrimp separate from those used for chicken or beef? It’s a serious health concern for me, not a preference.
After struggling for several minutes to explain what I meant, I was eventually told the shrimp is cooked in a separate fryer. That was reassuring — until I watched them cook my girlfriend’s chicken in the same fryer he had just claimed was only for shrimp. That completely undermined what he told us and put my health at risk.
I ordered beef, which was cooked on a flat-top stove, so that part seemed okay. Later, when an English-speaking worker arrived, I asked him again about the fryers. This time, I was told the truth: shrimp and chicken are cooked in the same fryer. I pointed out that might violate California food safety regulations, and he told me it was fine because they “have a disclaimer.” Then, with a lot of attitude, he told me to “look it up.”
Well, I did.
Under the California Retail Food Code (CalCode), Section 113986, restaurants are required to prevent cross-contamination, especially when it comes to known allergens like shellfish. This law specifically mandates using separate equipment or preparing food in ways that avoid contaminating one food with another. It’s not just about cleanliness — it’s about preventing serious allergic reactions. A disclaimer does not override this responsibility.
The food itself was okay, but the place felt run-down, and the overall customer service — especially around a legitimate health concern — was careless and dismissive.
If you have any kind of food allergy, I’d strongly suggest being cautious here. I definitely won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
My son really enjoyed his burger. He also enjoyed the fact that he was very quiet.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef Kabob Plate over White Rice
Restaurantji Recommends
I’ve had the katsu with curry and Mac at about 4 times. I really liked it the first few time that I’ve tried it. I especially love their Mac salad. But the last time I picked up my order, I can tell that they used OLD oil to fry the Katsu.. it was really obvious by the smell and the taste. The max was also not the same. It’s really disappointing when the quality isn’t consistent.
I tried their spam Musubi once and I’ll never get it again.
The portion is huge though. I usually split it into like 2 meals and a snack.
Atmosphere: 3
Food: 3
Service: 3
I feel like my plate was a bit dry and kind of burnt. I don't remember it being this way before.
Atmosphere: 3
Food: 2
Service: 3
The chicken and vegetables tasted like fish, and I don't like fish. Ruined my appetite.
Atmosphere: 4
Food: 1
Service: 4
Food was okay but again another restaurant that charged me extra for substituting extra French fries for another side that they offer and did not tell me there would be an extra charge. Bathroom was gross. Toilet didn't flush and filthy Toilet paper overflowing out of garbage can that you are not allowed to put in Toilet.
Atmosphere: 2
Food: 4
Service: 4
Chicken katsu is the best in fresno. Call in your order ahead regardless if pick up or dine in..its hot and fresh cook..no heat lamps. Simple place to eat..nothing fancy. Neighborhood restaurant.
Atmosphere: 3
Food: 5
Service: 3
Loading...