McDonald's

Name: McDonald's
Address: 1718 W Olive Ave, Fresno, California, 93728, US
Telephone: (559) 268-5522
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
1718 W Olive Ave, Fresno
(559) 268-5522

Menu Order Online

About McDonald's

McDonald's provides friendly customer service, with helpful and attentive workers who try their best to meet customers' needs. Orders are typically accurate, and mobile orders are ready on time. The staff is good at managing the crowds, even when the location gets busy. The food is decent, and the ice cream machine is usually working, although sometimes it’s out of order. Customers appreciate that staff often give napkins without needing to ask and are generous with condiments. The restaurant has a self-order system, which means customers must enter orders themselves, making the process different from regular days. Occasionally, there can be errors, especially for those used to old-school ordering. Some employees are very patient and helpful, but there have been reports of discrimination and rude behavior from staff. Sometimes, food quality is inconsistent—such as rotten-smelling nuggets or cold meals—even when ordered for pick-up. The management has been quick to address issues, but some customers have experienced long waits and unhelpful responses, especially when asking for refunds or assistance. The restaurant offers vegetarian options, though wait times can be longer. Parking is monitored by security, and the location is kid-friendly, though it lacks entertainment for children. Wheelchair accessibility is available. Overall, McDonald's aims to provide a pleasant dining experience despite occasional challenges.