McDonald's
1695 E Shaw Ave, Fresno
(559) 226-6668
Recent Reviews
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Service was very slow. The place was very cold inside. They forgot napkins and the ketchup from our order.
Atmosphere: 2
Food: 3
Service: 3
My quarter pounder with cheese was raw my five year-old son was eating it. I called the store. Marissa answer very unprofessional. I explained the situation she had no sympathy or professionalism on how to handle the situation of refunding me my money please everybody be careful at this store because if I didn’t have proof of my receipt, she said she wouldn’t be able to refund me even though it shows all my debit card that I was there.
Quick, friendly staff. Clean bathroom, good wifi.
Atmosphere: 5
Food: 5
Service: 5
Employee or manager was very rude. Will never go here again. Very poor customer service.
Atmosphere: 1
Service: 1
Tried using my app for one of the breakfast deals. Says it accepted my code but something happen on their end. Cashier asked me a diffent code but it had been used already so I couldn't get one. Says I cant get a new code for 15 min. I explain what the code was for and she says its a third party app so they cant do anything..She made no effort to try an fix it didn't call a manager to try and give the discount from the app. They need better training. Line wasn't packed either
Food: 1
Service: 1
Parked for a coffee, still waiting 12 mins later. Where’s my coffee at? Walked in, they forgot about it. Awesome.
Atmosphere: 1
Food: 1
Service: 1
As far as McDonald's goes it was solid. Milkshake machine was working so that's a positive. I still contend that their prices are too high for the service and product you receive.
Atmosphere: 3
Food: 3
Service: 3
I’ve been coming to this location for a while now but the last few times has been awful if we don’t check our bags something is either missing or made wrong! I ordered a spicy wrap and there was no sauce or cheese just chicken wrap and lettuce. They also forgot the 6pc nuggets in my daughter’s happy meal. I understand things happen when it’s busy but every time I go now it’s always something. The person placing the order is correct it’s whoever that’s making or packing the food.
Food: 1
Usually don't make reviews, but I went through the drive thru and I was told to wait in the parking lot. They forgot about my order, and when I walked inside to get my order, they still gave me the wrong items.
Atmosphere: 1
Food: 4
Service: 1
We put no onions, ketchup only meat and cheese....they wiped the stuff off like my child wouldn't notice.
Food: 2
Service: 3
Restaurantji Recommends
Worst McDonalds. Asked if I can pay cash after waiting for them. A manager lady bagging orders held her hand up and said to wait. I waited waited waited waited. A crew member saw me I asked if I can pay cash it’ll take 1 minute she said wait and kept walking past me. Mind you there was only 7 orders on the screen. Rude employees.
Atmosphere: 1
Food: 1
Service: 1
I’m here at noon. I got a frappe and there having me sit in my car in parking lot for it. Been waiting almost 15 minutes for it! I had to go inside and I got ignored and it took forever! I’ve never had this happen before at this location that’s why I go here! The manager was very rude also and it wasn’t even my fault!
Service: 1
ITS SO HOT IN HERE. I CANT EVEN SIT DOWN AND ENJOY MY FOOD! PLEASE FIX THE A.C !!!
Atmosphere: 1
Food: 5
Service: 5
No ac work employe is very late come at counter
Ac no work
Service: 1
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