Quite rude. Not the first time I’ve experienced this here. If it wasn’t on a route I was forced to drive routinely, I would not come to this location at all.
They will frequently, regardless of time of day ask you to park while they sort out orders or other technical difficulties.
The whole purpose of a drive thru is to get through quickly. As I write this, all eleven (11) stalls are full of people waiting for food.
Please do not paste a link below this review asking me to transcribe information that an affiliate of this franchise or the owner of it can take 𝙩𝙝𝙚𝙞𝙧 𝙩𝙞𝙢𝙚 to complete.
Thanks.
Atmosphere: 1
Food: 3
Service: 1
Chante Ruiz
Very unprofessional and unsanitary McDonald’s location I came there this morning 12/20/25 around 6:10am I was the only one in the drive thru, no one behind me. First the BOY who took my order was talking very fast and couldn’t comprehend that I wanted a biscuit sausage sandwich with round egg and cheese. When I came to pay he had only charged me for a biscuit and sausage sandwich. The cashier which was the only professional fixed that and charged me correctly. When I got my food he was moving like he was in a rush and had creamer all over my coffee cup and handed me a scrunched up bag. I drove off to work trying to eat my hash brown and instantly spit it out. It was hard and dry like it was from the day before. Then I attempted to bite the sandwich exact same thing biscuit hard as a rock the only thing that looked fresh was the egg. I called to speak to a manager and she told me I can get a remake and I told her I was on my way to work and would perfer a refund and wouldn’t be able to make it until 5pm. She sed she would let the other managers know and to bring the old food in for a refund with a attitude this lady to no accountability and made it seem like I was lying all I wanted was a quick bite to eat on my way to work and McDonalds completely screwed that up for me this location is a joke with kids running the restaurant needs better management and needs to learn to throw old food out after a certain time frame I will definitely be making a report to corporate on the manager as soon as I get her name. Will post pics after I stop driving disgusting!
Atmosphere: 1
Food: 1
Service: 1
Maria Luna
Other than the 5 stars i found a empty gushers candy packaged in my bag. No, no gushers in my house.
Atmosphere: 5
Food: 5
Service: 5
Carlos Cordova
Advertise one price and then charge you another one they've done it several times
trisha loveless
Every time I have came to this location something is wrong with my order. Even after being parked, which happens most times my order is still incorrect. This time they asked at the window what the order was, looked in the bag and still gave me the wrong stuff.
D G
We’ve been sitting in curbside pick up for over 27 minutes for a drink and some fries. My kids were screaming in the car just waiting. This is absolutely ridiculous. After waiting 27 mins they forgot the drink!! Worst McDonalds ever and thats saying a lot.
Can I please have the district manager contact information? When I asked for it, I was told it’s on the bag, but it’s obviously not.
Atmosphere: 1
Food: 1
Service: 1
Joyce Jefferson
I ordered the steak bagel the new item that’s on the menu and let me tell you it tasted fake. You can definitely be your own judge, but I taste real steak before and it doesn’t taste like that.
Atmosphere: 4
Food: 1
Service: 5
Yeng Lor
I waited 50 minutes for my curbside order. Went inside for help and no one helped me. Don’t do curbside here.
Atmosphere: 2
Service: 1
Alex Carrera
The staff act disgusting being rude and slamming windows because I decided to just get a refund and didn't want to park the manager had the same attitude slamming windows now I know why the staff acts unprofessional I would not like my buissnes being ran by this manager what so ever this happened on 11/11/2025 @ around 9:30am manager was a tall male, McDonald's need to replace this guy amd the staff working the last window.
Benito Benavides
I've been coming here for a while now but not anymore. I made an order at the drive through and payed for it, made the mistake of not getting a receipt. But at the pick up window the young man, real nice, handed my order to me I noticed then that I had an extra drink but I was missing a large fry. He tried to correct the order. But a lady in a yellow shirt made a big deal about me trying to come up on them. I heard her talking all that mess. I believe she was a supervisor because everyone else was wearing a different shirt. I work customer service and I know sometimes customers can be difficult, that was never my intention. It was an honest mistake by the person taking my order. I returned the drink and I was willing to pay the difference if there was any. What angered me was the reaction of the manager. She has no business working customer service if she can't control her reactions.
Letitia Ann BooneHutchins (Tishaboo BooneHutchins)
Did not get my order right. No bacon. Did not give apples in kids meal I asked for no halloween bucket either.
Atmosphere: 5
Food: 3
Service: 1
Ariel Razo
My go to McDonald’s. I really like going only when dolphina is there she keeps this place spotless . When she’s there I have a clean table to eat on and play area is clean for the kids unfortunately I noticed when she’s not there it can be very dirty . She deserves a raise !!!
Atmosphere: 5
Food: 5
Service: 5
Mr master king American dream
Case manager program stores officers house authority section school report received
Atmosphere: 5
Food: 5
Service: 5
Shawn Schulz
Value meal $5 to $7. Plus points more like $4 to $6 dollars based on points for rewards/free food.
Atmosphere: 4
Food: 4
Service: 3
S Vang
When i received dry hamburger. I know that general manager is not on-site. I will be requesting that General manager J Lor be present more! Bad qualities tonight.
Quite rude. Not the first time I’ve experienced this here. If it wasn’t on a route I was forced to drive routinely, I would not come to this location at all.
They will frequently, regardless of time of day ask you to park while they sort out orders or other technical difficulties.
The whole purpose of a drive thru is to get through quickly. As I write this, all eleven (11) stalls are full of people waiting for food.
Please do not paste a link below this review asking me to transcribe information that an affiliate of this franchise or the owner of it can take 𝙩𝙝𝙚𝙞𝙧 𝙩𝙞𝙢𝙚 to complete.
Thanks.
Atmosphere: 1
Food: 3
Service: 1
Very unprofessional and unsanitary McDonald’s location I came there this morning 12/20/25 around 6:10am I was the only one in the drive thru, no one behind me. First the BOY who took my order was talking very fast and couldn’t comprehend that I wanted a biscuit sausage sandwich with round egg and cheese. When I came to pay he had only charged me for a biscuit and sausage sandwich. The cashier which was the only professional fixed that and charged me correctly. When I got my food he was moving like he was in a rush and had creamer all over my coffee cup and handed me a scrunched up bag. I drove off to work trying to eat my hash brown and instantly spit it out. It was hard and dry like it was from the day before. Then I attempted to bite the sandwich exact same thing biscuit hard as a rock the only thing that looked fresh was the egg. I called to speak to a manager and she told me I can get a remake and I told her I was on my way to work and would perfer a refund and wouldn’t be able to make it until 5pm. She sed she would let the other managers know and to bring the old food in for a refund with a attitude this lady to no accountability and made it seem like I was lying all I wanted was a quick bite to eat on my way to work and McDonalds completely screwed that up for me this location is a joke with kids running the restaurant needs better management and needs to learn to throw old food out after a certain time frame I will definitely be making a report to corporate on the manager as soon as I get her name. Will post pics after I stop driving disgusting!
Atmosphere: 1
Food: 1
Service: 1
Other than the 5 stars i found a empty gushers candy packaged in my bag. No, no gushers in my house.
Atmosphere: 5
Food: 5
Service: 5
Advertise one price and then charge you another one they've done it several times
Every time I have came to this location something is wrong with my order. Even after being parked, which happens most times my order is still incorrect. This time they asked at the window what the order was, looked in the bag and still gave me the wrong stuff.
We’ve been sitting in curbside pick up for over 27 minutes for a drink and some fries. My kids were screaming in the car just waiting. This is absolutely ridiculous. After waiting 27 mins they forgot the drink!! Worst McDonalds ever and thats saying a lot.
Can I please have the district manager contact information? When I asked for it, I was told it’s on the bag, but it’s obviously not.
Atmosphere: 1
Food: 1
Service: 1
I ordered the steak bagel the new item that’s on the menu and let me tell you it tasted fake. You can definitely be your own judge, but I taste real steak before and it doesn’t taste like that.
Atmosphere: 4
Food: 1
Service: 5
I waited 50 minutes for my curbside order. Went inside for help and no one helped me. Don’t do curbside here.
Atmosphere: 2
Service: 1
The staff act disgusting being rude and slamming windows because I decided to just get a refund and didn't want to park the manager had the same attitude slamming windows now I know why the staff acts unprofessional I would not like my buissnes being ran by this manager what so ever this happened on 11/11/2025 @ around 9:30am manager was a tall male, McDonald's need to replace this guy amd the staff working the last window.
I've been coming here for a while now but not anymore. I made an order at the drive through and payed for it, made the mistake of not getting a receipt. But at the pick up window the young man, real nice, handed my order to me I noticed then that I had an extra drink but I was missing a large fry. He tried to correct the order. But a lady in a yellow shirt made a big deal about me trying to come up on them. I heard her talking all that mess. I believe she was a supervisor because everyone else was wearing a different shirt. I work customer service and I know sometimes customers can be difficult, that was never my intention. It was an honest mistake by the person taking my order. I returned the drink and I was willing to pay the difference if there was any. What angered me was the reaction of the manager. She has no business working customer service if she can't control her reactions.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Did not get my order right. No bacon. Did not give apples in kids meal I asked for no halloween bucket either.
Atmosphere: 5
Food: 3
Service: 1
My go to McDonald’s. I really like going only when dolphina is there she keeps this place spotless . When she’s there I have a clean table to eat on and play area is clean for the kids unfortunately I noticed when she’s not there it can be very dirty . She deserves a raise !!!
Atmosphere: 5
Food: 5
Service: 5
Case manager program stores officers house authority section school report received
Atmosphere: 5
Food: 5
Service: 5
Value meal $5 to $7. Plus points more like $4 to $6 dollars based on points for rewards/free food.
Atmosphere: 4
Food: 4
Service: 3
When i received dry hamburger. I know that general manager is not on-site. I will be requesting that General manager J Lor be present more! Bad qualities tonight.
Atmosphere: 2
Food: 1
Service: 1
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