Monday afternoon my 90 year old grandmother ordered a pizza and a very sweet gentleman delivered it to her home. He noticed that she was struggling to get around and offered to help her. He brought her pizza in, got her plate out of the cabinet, dished three slices out and put the rest in the refrigerator. I can't express how appreciative I am of his kindness. I wish I knew his name, but he delivered to Billie Platt. Thank you!
Service: 5
Dixon Dingilius
This place has the best customer service! They always help me out! I also one time ordered a Krusty Krab themed box because I was going to a SpongeBob pizza, they edited the box for me!
Atmosphere: 5
Food: 5
Service: 5
4
4.1 stars ? 😔 Well for starters when you deliver my pizza upside down that's a problem. I almost thought it was a new recipe to serve pizza upside down. I did not want to get the driver in trouble but after being ring by my wife about why we paid $30 for a pizza that was upside down I called this location explain the situation to the manager and instead of replacing the pizza he asked for a picture at that point I see that as deflection and we will never come back to this location again this was a very bad location to begin with when Annabelle was the manager luckily they terminated her but whoever is running the show now is not much better. I expect you guys to do better and I expect you to offer to remake that item no questions asked but that was not offered totally unacceptable behavior and by the way I'm a former Me n Eds employee myself for 2 years. Do better 🙏
Atmosphere: 1
Food: 1
Service: 1
Cyd Phillips
Ernie the Manager, and Alize, are awesome, friendly, and make it a point to know their patrons, they keep a very clean and organized restaurant not granddaughter has loved their friendly nature and Me & Ed's Pizza 🍕🍕 since she was two years old,and the one on Bullard and First St is the only one we've ever eaten at Kudos to the Ernie and his team they make your establishment look GOOD, 💯 💯 ☺️ 💯☺️ 💯 👏🏼👏🏼. From Jazmine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Chicken Wings, House
Bobbi M
⭐ 1 Star
This was hands down one of the WORST pizza experiences I’ve ever had. I ordered a 3-topping pizza, and what I got was pathetic: barely any sausage, the pepperoni was practically raw and soggy, and overall it looked like someone sprinkled scraps on bread and called it a pizza.
When I called, the girl who answered admitted I could get a refund. Then Alex got on the line and things went downhill fast. He was rude, dismissive, and flat-out awful to deal with. He even mocked me about wanting Ernie’s number and then refused to give it out. That’s not customer service — that’s arrogance.
And I’m not the only one. Other reviews show the exact same issues: burnt crusts, missing toppings, raw bacon, rude staff, excuses about delivery, and pizzas so bare people compare them to “bread with sauce.” And yet they still have the audacity to charge nearly $26 for this garbage. Twenty-six bucks for bread with sauce and a sprinkle of mystery toppings? That’s insulting.
Management clearly doesn’t care. Every response is the same lazy copy-and-paste “sorry, call us” with zero accountability. Nothing changes, nothing improves.
Their customer service skills are about as good as their pizza — absolutely terrible. Save your money and your sanity. Gas station pizza would have been a step up.
Atmosphere: 1
Food: 1
Service: 1
K M
Didnt know about this location. Nice people inside - pizza was good!
Atmosphere: 5
Food: 5
Service: 5
Isaac Luna
I've been coming here for 11 years and never had a problem. The staff has always been great and listened to my needs. This the reason why I've coming here so long
Atmosphere: 5
Food: 5
Service: 5
Scott Stewart
Been going since they opened.. Always good.. Just went in as I was in town for a funeral.. crust was good but cheese and toppings were very scarce.. Was very disappointed because I was really looking forward to a pie from here since my last one was very good.. might have to try Lela's
Atmosphere: 3
Food: 2
Service: 3
jeremiah collazo
i walk home from school and usually stop here to get something to drink every to every other day and appreciate them allowing me to and it is just a overall good experience they’re all nice in my view
Atmosphere: 5
Service: 5
B R (nillamars)
A $26 large pizza with three chosen toppings... yet there are barely ANY toppings on the pizza. Even the extra cheese wasn't present! It's like I'm just eating bread with sauce, and every now and then there's a piece of meat or onion. I don't think I've ever been so disappointed with a pizza.
The manager is very rude to my son and grandson. He has no customer service skills at all. I spent a lot of money there and left a great tip for the rest of the staff which are fantastic This man needs some training on how to treat his customers. This is the first bad experience I have ever had at me and Ed’s. We won’t be going back to this establishment
Monday afternoon my 90 year old grandmother ordered a pizza and a very sweet gentleman delivered it to her home. He noticed that she was struggling to get around and offered to help her. He brought her pizza in, got her plate out of the cabinet, dished three slices out and put the rest in the refrigerator. I can't express how appreciative I am of his kindness. I wish I knew his name, but he delivered to Billie Platt. Thank you!
Service: 5
This place has the best customer service! They always help me out! I also one time ordered a Krusty Krab themed box because I was going to a SpongeBob pizza, they edited the box for me!
Atmosphere: 5
Food: 5
Service: 5
4.1 stars ? 😔
Well for starters when you deliver my pizza upside down that's a problem. I almost thought it was a new recipe to serve pizza upside down. I did not want to get the driver in trouble but after being ring by my wife about why we paid $30 for a pizza that was upside down I called this location explain the situation to the manager and instead of replacing the pizza he asked for a picture at that point I see that as deflection and we will never come back to this location again this was a very bad location to begin with when Annabelle was the manager luckily they terminated her but whoever is running the show now is not much better. I expect you guys to do better and I expect you to offer to remake that item no questions asked but that was not offered totally unacceptable behavior and by the way I'm a former Me n Eds employee myself for 2 years. Do better 🙏
Atmosphere: 1
Food: 1
Service: 1
Ernie the Manager, and Alize, are awesome, friendly, and make it a point to know their patrons, they keep a very clean and organized restaurant not granddaughter has loved their friendly nature and Me & Ed's Pizza 🍕🍕 since she was two years old,and the one on Bullard and First St is the only one we've ever eaten at Kudos to the Ernie and his team they make your establishment look GOOD, 💯 💯 ☺️ 💯☺️ 💯 👏🏼👏🏼. From Jazmine
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Chicken Wings, House
⭐ 1 Star
This was hands down one of the WORST pizza experiences I’ve ever had. I ordered a 3-topping pizza, and what I got was pathetic: barely any sausage, the pepperoni was practically raw and soggy, and overall it looked like someone sprinkled scraps on bread and called it a pizza.
When I called, the girl who answered admitted I could get a refund. Then Alex got on the line and things went downhill fast. He was rude, dismissive, and flat-out awful to deal with. He even mocked me about wanting Ernie’s number and then refused to give it out. That’s not customer service — that’s arrogance.
And I’m not the only one. Other reviews show the exact same issues: burnt crusts, missing toppings, raw bacon, rude staff, excuses about delivery, and pizzas so bare people compare them to “bread with sauce.” And yet they still have the audacity to charge nearly $26 for this garbage. Twenty-six bucks for bread with sauce and a sprinkle of mystery toppings? That’s insulting.
Management clearly doesn’t care. Every response is the same lazy copy-and-paste “sorry, call us” with zero accountability. Nothing changes, nothing improves.
Their customer service skills are about as good as their pizza — absolutely terrible. Save your money and your sanity. Gas station pizza would have been a step up.
Atmosphere: 1
Food: 1
Service: 1
Didnt know about this location. Nice people inside - pizza was good!
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for 11 years and never had a problem. The staff has always been great and listened to my needs. This the reason why I've coming here so long
Atmosphere: 5
Food: 5
Service: 5
Been going since they opened.. Always good.. Just went in as I was in town for a funeral.. crust was good but cheese and toppings were very scarce.. Was very disappointed because I was really looking forward to a pie from here since my last one was very good.. might have to try Lela's
Atmosphere: 3
Food: 2
Service: 3
i walk home from school and usually stop here to get something to drink every to every other day and appreciate them allowing me to and it is just a overall good experience they’re all nice in my view
Atmosphere: 5
Service: 5
A $26 large pizza with three chosen toppings... yet there are barely ANY toppings on the pizza. Even the extra cheese wasn't present! It's like I'm just eating bread with sauce, and every now and then there's a piece of meat or onion. I don't think I've ever been so disappointed with a pizza.
Food: 1
Restaurantji Recommends
Dropped in & had some wings. No one there!!!
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Chicken Wings
Probably thw best me n eds in fresno, I love how toasty there crust is, i love it :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Boneless Wings
The manager is very rude to my son and grandson. He has no customer service skills at all. I spent a lot of money there and left a great tip for the rest of the staff which are fantastic This man needs some training on how to treat his customers. This is the first bad experience I have ever had at me and Ed’s. We won’t be going back to this establishment
Delicious pizza and cold beers!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
King Kong is the man!
Atmosphere: 5
Food: 5
Service: 5
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