The drinks made and served here are very inconsistent. There are lots of retail stores in this plaza, so I would get a to-go drink here while shopping because of the convenience. And there are a few drinks I prefer to stick with when I'm ordering. But for the last few times I have ordered, the consistency of the drinks or consistency of the taste has been different. For example, the iced matcha a couple of times were kind of bitter, while other times were sweet just how I like it. So I would come here only if I'm craving a tea beverage while in this shopping center or this area. For me, there are definitely other local cafes that are better in terms of taste and consistency.
Mercedalia Ambriz
I love coming to Rare Tea. Not everyone is sweet when it comes to helping with orders but Kira, she's super sweet and the only one who seems like she actually wants to be at work.
Luis Suarez
Ive been coming to this place for a few years no. They never miss the mark. They make amazing drinks of with options of choosing sweetness level, milk type and boba type. I would recommend this place over and over again.
Aide Esquivel
I have been a regular at Raretea! The employees Kyle and Carmen have been great! I see they are hard working and have made my drinks so delicious! RareTea is the best!
Liz Mad
I really love the drinks here, but the customer service has always been poor. They always seem like you are bothering them. Not planning to come back.
Claire Wong
Good quality and pretty good price.
Angelica Bassig
Their milk tea is terrible,so as the customer service. The cashier is rude.
SKuLLiTA x VAMP
The worker told me I could no longer have my coffee blended for some odd reason- when it wasn't an issue in the past. Why all of a sudden?? Their blender isn't broken, so why the sudden change?
Trusted Advisor
I go here like twice a month. I live 1 hour away. I enjoy the drinks, but it's tough to find my favorite drinks. The menu keeps changing, and that's not a good thing. I constantly have to guess which of their drinks are good and which are cold shaved ice. I prefer the Mango, strawberry, coconut, and Lychee drinks. My last lychee drink was extremely flavorless. The owner has a great attitude, but every employee there always seems angry to be at work. Go for the drinks, not the customer service.
Johanna Torres
Best boba in the Central Valley ✨ We need one in Madera!
My family and I have been going to Rare Tea since they opened. My husband likes the Tai Tea, and my son likes the Strawberry Berry tea. I, to the contrary, have been very disappointed with their drinks. The customer service is not always good. I dislike the bitterness of the green tea base. I had a really plain and flavorless taro milk tea, a super sweet and strong coconut smoothie, bitter mango, passion fruit, fruit tea, and strawberry berry tea. They don't offer non caffeinated tea alternatives. I keep trying different options, and I am usually disappointed. The only decent drink I had once was the passion fruit smoothie. I am not sure I will continue spending money here.
Atmosphere: 2
Service: 2
Margret Murillo
I love there drinks. My favorites are Okinawa, Strawberry Smootea, and Strawberry Berry Snowcap.
Atmosphere: 5
Food: 5
Service: 5
**
This place used to be good when it first opened. Now the staff is always in a hurry to get you out. The staff, especially the guys who work there, are never friendly. The customer service is pretty sad at this place. The Thai tea doesn't even taste like Thai tea. I have a feeling the tea is from a powder. I have been to several other places, including authentic Thai restaurants to get Thai tea, and Rare Tea just never tastes like the other Thai teas. It's very flavorless. Whatever cream they use leaves your mouth super oily. This place also says they use Thai tea without food coloring. In my opinion, they use tea that has food coloring. The tea is way too orange to be organic, as the employees claim. The color of organic Thai tea isn't bright orange.
Atmosphere: 1
Food: 1
Service: 1
Keith Mcgaskey
My drinks were good. But the service from the lady with the white makeup on and long nails was so terrible. We were rushed the sec we walked up to the counter.
Atmosphere: 3
Food: 5
Service: 1
S O
This place used to be good when it first opened. Now the staff is always in a hurry to get you out. The staff, especially the guys who work there, are never friendly. The customer service is pretty sad at this place. The Thai tea doesn't even taste like Thai tea. I have a feeling the tea is from a powder. I have been to several other places, including authentic Thai restaurants to get Thai tea, and Rare Tea just never tastes like the other Thai teas. It's very flavorless. Whatever cream they use leaves your mouth super oily. This place also says they use Thai tea without food coloring. In my opinion, they use tea that has food coloring. The tea is way too orange to be organic, as the employees claim. The color of organic Thai tea isn't bright orange.
The drinks made and served here are very inconsistent. There are lots of retail stores in this plaza, so I would get a to-go drink here while shopping because of the convenience. And there are a few drinks I prefer to stick with when I'm ordering. But for the last few times I have ordered, the consistency of the drinks or consistency of the taste has been different. For example, the iced matcha a couple of times were kind of bitter, while other times were sweet just how I like it. So I would come here only if I'm craving a tea beverage while in this shopping center or this area. For me, there are definitely other local cafes that are better in terms of taste and consistency.
I love coming to Rare Tea. Not everyone is sweet when it comes to helping with orders but Kira, she's super sweet and the only one who seems like she actually wants to be at work.
Ive been coming to this place for a few years no. They never miss the mark. They make amazing drinks of with options of choosing sweetness level, milk type and boba type. I would recommend this place over and over again.
I have been a regular at Raretea! The employees Kyle and Carmen have been great! I see they are hard working and have made my drinks so delicious! RareTea is the best!
I really love the drinks here, but the customer service has always been poor. They always seem like you are bothering them. Not planning to come back.
Good quality and pretty good price.
Their milk tea is terrible,so as the customer service. The cashier is rude.
The worker told me I could no longer have my coffee blended for some odd reason- when it wasn't an issue in the past. Why all of a sudden?? Their blender isn't broken, so why the sudden change?
I go here like twice a month. I live 1 hour away. I enjoy the drinks, but it's tough to find my favorite drinks. The menu keeps changing, and that's not a good thing. I constantly have to guess which of their drinks are good and which are cold shaved ice. I prefer the Mango, strawberry, coconut, and Lychee drinks. My last lychee drink was extremely flavorless. The owner has a great attitude, but every employee there always seems angry to be at work. Go for the drinks, not the customer service.
Best boba in the Central Valley ✨ We need one in Madera!
Restaurantji Recommends
My family and I have been going to Rare Tea since they opened. My husband likes the Tai Tea, and my son likes the Strawberry Berry tea. I, to the contrary, have been very disappointed with their drinks. The customer service is not always good. I dislike the bitterness of the green tea base. I had a really plain and flavorless taro milk tea, a super sweet and strong coconut smoothie, bitter mango, passion fruit, fruit tea, and strawberry berry tea. They don't offer non caffeinated tea alternatives. I keep trying different options, and I am usually disappointed. The only decent drink I had once was the passion fruit smoothie. I am not sure I will continue spending money here.
Atmosphere: 2
Service: 2
I love there drinks. My favorites are Okinawa, Strawberry Smootea, and Strawberry Berry Snowcap.
Atmosphere: 5
Food: 5
Service: 5
This place used to be good when it first opened. Now the staff is always in a hurry to get you out. The staff, especially the guys who work there, are never friendly. The customer service is pretty sad at this place. The Thai tea doesn't even taste like Thai tea. I have a feeling the tea is from a powder. I have been to several other places, including authentic Thai restaurants to get Thai tea, and Rare Tea just never tastes like the other Thai teas. It's very flavorless. Whatever cream they use leaves your mouth super oily. This place also says they use Thai tea without food coloring. In my opinion, they use tea that has food coloring. The tea is way too orange to be organic, as the employees claim. The color of organic Thai tea isn't bright orange.
Atmosphere: 1
Food: 1
Service: 1
My drinks were good. But the service from the lady with the white makeup on and long nails was so terrible. We were rushed the sec we walked up to the counter.
Atmosphere: 3
Food: 5
Service: 1
This place used to be good when it first opened. Now the staff is always in a hurry to get you out. The staff, especially the guys who work there, are never friendly. The customer service is pretty sad at this place. The Thai tea doesn't even taste like Thai tea. I have a feeling the tea is from a powder. I have been to several other places, including authentic Thai restaurants to get Thai tea, and Rare Tea just never tastes like the other Thai teas. It's very flavorless. Whatever cream they use leaves your mouth super oily. This place also says they use Thai tea without food coloring. In my opinion, they use tea that has food coloring. The tea is way too orange to be organic, as the employees claim. The color of organic Thai tea isn't bright orange.
Atmosphere: 1
Food: 1
Service: 1
Loading...