Today is March 4, 2026. I’ve come to this restaurant many times, but today I had the worst experience ever. I’m not sure what changed, but the workers and the manager treated us with no respect.
I asked them to change my grill because the thinly sliced beef wasn’t cooking fast enough. I know it doesn’t take 20 minutes to cook thinly sliced beef. They came to my table and said the fire was on, but the issue still wasn’t resolved. I’m not sure if it was a language barrier, but they did not solve our problem.
After that, the manager came to check. He told me to look and see that the fire was on and asked if I didn’t believe him. He even told me to put my hand directly near the stove to feel the heat.
After all of the drama, he moved us to a different table, but he didn’t even try to help move our plates and bowls.
Overall, it was a very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Gabby Perez
Please tell me the rumors are not true! Please tell me you guys are not closing down! I’m Shilas number one fan!!! 😭
Atmosphere: 5
Food: 5
Service: 5
DatOne T
The brisket and pork belly are phenomenal
Atmosphere: 5
Food: 5
Service: 5
Dylan Xiong
Honestly this place is decent. The people here are nice. Good customer service. But this place can seem to be slow, empty and not many people are here.
Atmosphere: 3
Food: 5
Service: 5
Eric Taylor
Great cook your own BBQ .Incredable varity of meat and buffet style side dishes.
Atmosphere: 4
Food: 5
Service: 5
Warren Hicks
Major great food love pork belly n brisket fire love the sides at the location it's cherry mahalo
Atmosphere: 5
Food: 5
Service: 5
Heather Locquiao
Don’t make the same mistake we did by coming here simply because it’s the only options in the area. Just stop and think—please DON’T COME HERE. If you’re visiting, it’s honestly better to hold off and eat elsewhere.
For $35 per person, you would expect a good variety of food—especially from a place claiming to offer KBBQ. Unfortunately, this felt more like a fake, wannabe KBBQ experience. The selection was very limited, far from authentic, and even the side dishes were bland and flavorless.
Service was also disappointing. Our table was rarely checked on, and we often had to look around or wait for assistance. To make matters worse, because we were a party of six or more, gratuity was automatically added despite the lack of attentiveness and service.
On top of that, there are extra charges for using a card, and almost everything comes with an added cost, even water. For the price, the overall experience fell well short of expectations.
Overall, not worth the money or the hype. Proceed with caution.⚠️
Atmosphere: 1
Food: 1
Service: 1
Jamie Arellano
Never had a problem till today. Food was good but service not. 1 server for over 30 people in restaurant. Took forever for ham and to get our order.Then, when the meat got there, it took forever for the grille to warm up.He lagged between each, check in to see if we needed more meat and we couldn't get his attention because he was doing one table at a time. there was a lot of downtime where we didn't even have meat cooking on the grille. Servings were very small for my family of four. when we arrived, we saw another family renew.They sat us near each other, but at separate tables and asked if we were together. We said, no, we are separate.They charged us separate and then tried to charge us gratuity for a group of nine, but we were at two separate tables, two separate families. The people at front were arguing with us about it telling us we were all one party even though they asked from the beginning and we said No we are separate. And ontop of being rushed out they said we at for 90min the max but it was not true. She started the time when we checked in. We then waited fifteen minutes to be seated, and then another fifteen minutes before the waiter came by to take our order. We will not be going back do to this bad experience.
Atmosphere: 2
Food: 4
Service: 1
Elia Giron
Very Rude and they charge a surcharge of almost 3 dollars even if you use debit. Which is Illegal.
Atmosphere: 1
Food: 1
Service: 1
Sia Vue
Bad customer service. They placed 6 people in a four people table with only one stove. It was so crowded and long wait for the meat. We asked if three people can sit at another table. They refused. There were plenty of tables available. Never eat over there anymore.
We always go here, primarily because its one of the few KBBQ places in fresno. 😅 but comparatively, the prices are reasonable. 35 per adult, as opposed to the ones In the bay that go up to 50/60 per person. The good: food is almost always a little frozen when it comes out, and pink depending on the meat you order. There's a bar for your sides, which I appreciate bc I love noodle salad and kimchi. The music is always kpop or kpop adjacent. Its usually not too loud. As most kbbq, its all you can eat. Most of the meat on the menu is pretty good flavor wise. The cons: We aren't really greeted unless we call someone over to seat us so we can eat. The guy who usually serves us is very passive, and has a little bit of an annoyed attitude with us. Still, he still checks in and is mostly accommodating like with changing the grill and more meat/rice/ drinks/ chopstics etc. The grills are kinda old fashioned in comparison to other full metal plates. Food sticks to them a little more often, but the flame itself adds extra flavor. The tables do have some streaks from wiping them down. Im not sure how old the egg plates that come with the meal are. Scissors can be dull. Overall, its still a solid place to come for kbbq in fresno. The sauces that come with are pretty good, basic ones. If you're not too focused on the details like I mentioned earlier, it's actually quite enjoyable. :)
Atmosphere: 3
Food: 4
Service: 2
Angelica Bassig
The food is terrible! They do not have enough condiments for the meat.Less options on their salad bar. It is pricey .No reason to come back.
Atmosphere: 1
Food: 1
Service: 2
Shirley Vang
If I could give this place ZERO stars, I definitely would. For the poor service, unprofessionalism of the owner and quality of food, the water should at least be free. The owner wouldn't let us bring in water even if it was for medicinal reasons so those also going with babies/kids etc., BEWARE. and was very rude and unprofessional about it. On top of that, it took so long for us to get service from our waitress and the restaurant was not busy at all. Maybe 4 smaller group tables and ours. She was too busy standing off to the side talking with the other male workers. Owner was nowhere to be found to help at all. If you're going to regulate your customers and also charge for water, you should at least be on the floor assisting your customers.
Atmosphere: 1
Food: 1
Service: 1
Ramona V
Food is good, but I'd like to see more sauce varieties. Water should be free. Lovely, clean atmosphere.
Atmosphere: 5
Food: 4
Service: 2
claudia tadeo
They take forever to bring the meat. Service is not good.
Today is March 4, 2026. I’ve come to this restaurant many times, but today I had the worst experience ever. I’m not sure what changed, but the workers and the manager treated us with no respect.
I asked them to change my grill because the thinly sliced beef wasn’t cooking fast enough. I know it doesn’t take 20 minutes to cook thinly sliced beef. They came to my table and said the fire was on, but the issue still wasn’t resolved. I’m not sure if it was a language barrier, but they did not solve our problem.
After that, the manager came to check. He told me to look and see that the fire was on and asked if I didn’t believe him. He even told me to put my hand directly near the stove to feel the heat.
After all of the drama, he moved us to a different table, but he didn’t even try to help move our plates and bowls.
Overall, it was a very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Please tell me the rumors are not true! Please tell me you guys are not closing down! I’m Shilas number one fan!!! 😭
Atmosphere: 5
Food: 5
Service: 5
The brisket and pork belly are phenomenal
Atmosphere: 5
Food: 5
Service: 5
Honestly this place is decent. The people here are nice. Good customer service. But this place can seem to be slow, empty and not many people are here.
Atmosphere: 3
Food: 5
Service: 5
Great cook your own BBQ .Incredable varity of meat and buffet style side dishes.
Atmosphere: 4
Food: 5
Service: 5
Major great food love pork belly n brisket fire love the sides at the location it's cherry mahalo
Atmosphere: 5
Food: 5
Service: 5
Don’t make the same mistake we did by coming here simply because it’s the only options in the area. Just stop and think—please DON’T COME HERE. If you’re visiting, it’s honestly better to hold off and eat elsewhere.
For $35 per person, you would expect a good variety of food—especially from a place claiming to offer KBBQ. Unfortunately, this felt more like a fake, wannabe KBBQ experience. The selection was very limited, far from authentic, and even the side dishes were bland and flavorless.
Service was also disappointing. Our table was rarely checked on, and we often had to look around or wait for assistance. To make matters worse, because we were a party of six or more, gratuity was automatically added despite the lack of attentiveness and service.
On top of that, there are extra charges for using a card, and almost everything comes with an added cost, even water. For the price, the overall experience fell well short of expectations.
Overall, not worth the money or the hype. Proceed with caution.⚠️
Atmosphere: 1
Food: 1
Service: 1
Never had a problem till today. Food was good but service not. 1 server for over 30 people in restaurant. Took forever for ham and to get our order.Then, when the meat got there, it took forever for the grille to warm up.He lagged between each, check in to see if we needed more meat and we couldn't get his attention because he was doing one table at a time. there was a lot of downtime where we didn't even have meat cooking on the grille. Servings were very small for my family of four. when we arrived, we saw another family renew.They sat us near each other, but at separate tables and asked if we were together. We said, no, we are separate.They charged us separate and then tried to charge us gratuity for a group of nine, but we were at two separate tables, two separate families. The people at front were arguing with us about it telling us we were all one party even though they asked from the beginning and we said No we are separate. And ontop of being rushed out they said we at for 90min the max but it was not true. She started the time when we checked in. We then waited fifteen minutes to be seated, and then another fifteen minutes before the waiter came by to take our order. We will not be going back do to this bad experience.
Atmosphere: 2
Food: 4
Service: 1
Very Rude and they charge a surcharge of almost 3 dollars even if you use debit. Which is Illegal.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service. They placed 6 people in a four people table with only one stove. It was so crowded and long wait for the meat. We asked if three people can sit at another table. They refused. There were plenty of tables available. Never eat over there anymore.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
We always go here, primarily because its one of the few KBBQ places in fresno. 😅 but comparatively, the prices are reasonable. 35 per adult, as opposed to the ones In the bay that go up to 50/60 per person.
The good:
food is almost always a little frozen when it comes out, and pink depending on the meat you order. There's a bar for your sides, which I appreciate bc I love noodle salad and kimchi. The music is always kpop or kpop adjacent. Its usually not too loud. As most kbbq, its all you can eat. Most of the meat on the menu is pretty good flavor wise.
The cons:
We aren't really greeted unless we call someone over to seat us so we can eat. The guy who usually serves us is very passive, and has a little bit of an annoyed attitude with us. Still, he still checks in and is mostly accommodating like with changing the grill and more meat/rice/ drinks/ chopstics etc. The grills are kinda old fashioned in comparison to other full metal plates. Food sticks to them a little more often, but the flame itself adds extra flavor. The tables do have some streaks from wiping them down. Im not sure how old the egg plates that come with the meal are. Scissors can be dull.
Overall, its still a solid place to come for kbbq in fresno. The sauces that come with are pretty good, basic ones. If you're not too focused on the details like I mentioned earlier, it's actually quite enjoyable. :)
Atmosphere: 3
Food: 4
Service: 2
The food is terrible! They do not have enough condiments for the meat.Less options on their salad bar. It is pricey .No reason to come back.
Atmosphere: 1
Food: 1
Service: 2
If I could give this place ZERO stars, I definitely would. For the poor service, unprofessionalism of the owner and quality of food, the water should at least be free. The owner wouldn't let us bring in water even if it was for medicinal reasons so those also going with babies/kids etc., BEWARE. and was very rude and unprofessional about it. On top of that, it took so long for us to get service from our waitress and the restaurant was not busy at all. Maybe 4 smaller group tables and ours. She was too busy standing off to the side talking with the other male workers. Owner was nowhere to be found to help at all. If you're going to regulate your customers and also charge for water, you should at least be on the floor assisting your customers.
Atmosphere: 1
Food: 1
Service: 1
Food is good, but I'd like to see more sauce varieties. Water should be free. Lovely, clean atmosphere.
Atmosphere: 5
Food: 4
Service: 2
They take forever to bring the meat. Service is not good.
Atmosphere: 1
Food: 4
Service: 1
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