Starbucks

Fig Garden Village, 704 W Shaw Ave, Fresno
(559) 226-1747

Recent Reviews

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Chris Windsor

This is our go to Starbuck's when we come back to the States. Only a couple of times has our order not been correct, the team were quick to fix it. The team has changed since last visit, but the new team are still friendly. Keep up the great job. 👍🏻

Atmosphere: 4

Food: 4

Service: 4

Eli

It’s great to have a 100% friendly encounter with all employees at any establishment now a days. The 3 people working this afternoon were very nice friendly and easy to deal with,
Keep up the good service wish most places had people like this.

Atmosphere: 5

Food: 5

Service: 5

Judy Moordigian

Beautiful weather to sip coffee and visit with my girls!!

Atmosphere: 5

Service: 5

Victoria D'Ambrosi

I have given this Starbucks so many chances, but sadly my coffee is incorrect every single time I order. One instance, I ordered a light roast coffee and they dumped the coffee and never rebrewed it so I waited for 20 minutes for a light roast when I asked if my coffee was coming they said oh we never brewed it you can wait about 10 minutes for it or we only have dark roast. I was already going to be late for work after waiting so long so I took the dark roast then I asked for cream to water down the significant difference in roast and they put the tiniest amount of milk and they didn’t have pitchers out for me to fix it myself.

Another, I ordered a skinny vanilla latte and after waiting for them to finish all their app orders instead of the ones for the people standing right in front of them and I get to my office to find out my order is incorrect AGAIN. I got a plain (and burnt) non fat latte with no sugar free vanilla.

These are only 2 of the many instances and I’ve finally learned my lesson. The staff is friendly, but I’ll be avoiding this store from now on. For the price of Starbucks coffee a correct order seems the least they could do.

Bridgette Teap

I asked for the refill version of the green tea bc I don’t know which teas they refill and I wanted to make sure she knew I wanted the for here version. I said “I’ll get the refill green tea iced.” I also wanted to make sure I got the tea that was refillable so I said the word refill. It was a taller woman, black curly hair in a bun, no smile, immediately said “you just got here, and you would have to order it first and then do a refill?” Is that not why I’m at the counter to order? Awful customer knowledge, and made my already awful day even worse. She even stared at me through the parking lot as I parked? Weird. I’ve also had other Starbucks employees walk me my for-here drink, or even call out my name, but there was none of that. Another gentleman there was conversing with the customers was the complete opposite. Friendly, and noticed I needed a straw. As customers, we can tell the difference in customer service. I felt she was purposely not trying to understand my order.

Atmosphere: 2

Food: 3

Service: 1

Otilia Sanchez

One of my favorite place i love cold coffee
I recommended ..their coffee the best ...

Atmosphere: 5

Food: 5

Service: 5

Candy Walter

Just ordered a carmel apple spice drink with no whipped cream. Watched the girl make my drink and put whip on it. Then she realized it was no whip, opened the cup and scraped the whipped cream off with her fingers. Gross, gross, gross. It was busy I didn’t want to be that person and ask them to remake my drink but I should have.

Arie Riswandy

Very friendly staff, probably the most foreign Starbucks-y place I’ve been to in the States!

Atmosphere: 5

Food: 5

Service: 5

bifocals4my

Sat outside in a comfortable area with a friend. Small groups gather there to enjoy their mornings and converse, while sipping and eating Starbuck's products.Nice atmosphere, recommend.

Atmosphere: 5

Food: 5

Service: 5

Gerardo Sotelo

Always rich

Atmosphere: 5

Food: 5

Service: 5

Catrina Carter

I love this

Atmosphere: 5

Food: 5

Service: 5

Andrew Hendricks

Good service. They made the wrong drink so I got an extra for free.

Atmosphere: 4

Food: 4

Service: 4

Greg Nokes

As far as Starbucks goes, this is a good one. Its vibe is chill and it’s nice and close.

ᏕᏣᎾᎱᎱ ᏔƏᏕᎱᎷᏌᏁ

The team here at this Starbucks is nothing short of awesome. Every team member that I have encountered at this store has had a positive attitude even when the store was extremely busy.

Atmosphere: 5

Food: 5

Service: 5

Carlos R. Ortiz (JR.)

It's always different in Starbucks.. awesome.

Atmosphere: 5

Food: 4

Service: 5

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