Starbucks Coffee Company
$ • Coffee Shops
Hours:
7010 N Cedar Ave, Fresno
(559) 341-7335
About Starbucks
Customers' Favorites
Starbucks Reviews
Help
although I love Starbucks today, my friend found a dog at your Starbucks and brought it to my house so I just wanted to share so that all your customers and employees could help me find this big boys home !
big brown male boxer. grey hair
no collar
but safe with me
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 7PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
The Starbucks Coffee Company on Shaw N 99 has received mixed reviews. Some customers praise the friendly staff and the store's pleasant appearance, noting that the staff remembers regular customers by name and their favorite drinks. One visit highlighted a positive experience with the manager, who was friendly and patient, ensuring quick and delicious drinks. Customers appreciate the variety of coffee and pastries offered, and recent changes like serving coffee in ceramic cups have made visits more enjoyable.
However, there are common complaints about the wait times, especially in the drive-through, where customers report waiting 20 minutes or longer. Some also mention issues with order accuracy and communication, such as not being called out when the order is ready or the app not registering in-store visits, leading to inconvenience. Concerns about the strength and quality of the coffee have been raised, with some feeling the brew is less strong than before, possibly due to new machines or changes in coffee preparation.
Pricing has increased, with some customers feeling they pay too much for their drinks, especially when extras like almond milk are charged separately. There are also complaints about inconsistent drink quality and the need to go back for remakes. Dietary restrictions are accommodated with substitutions like almond milk, though at an additional cost. Overall, while the store offers friendly service and a comfortable environment, improvements are needed in management, speed, and consistency.