No bueno costumer service we where going to order but we need to use that restroom frist, they ask are you need to order if I need to use that restroom really we stop to order no tu use that restroom.
Atmosphere: 2
Food: 5
Service: 2
CELEBRITY ELITE
The cashier could not attend to my needs, being a recurring customer they denied me the service, out of frustration it is an unpleasant situation
Atmosphere: 1
Food: 1
Service: 1
Dylan Sanders
Not going to support a location that is going to strong arm me into making a purchase to use the restroom especially when I make purchases with other locations. Drive for a living and purchased from another location that day. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Uselink5
Don't bother going to this Starbucks, go to the one down the street on Palm. This is the 2nd worst Starbucks in Fresno besides the one by Clinton and 99.
Atmosphere: 4
Food: 3
Service: 1
Lizbeth AA
I normally go to Starbucks when I'm sick and need a medicine ball (Honey Citrus Mint Tea). Unfortunately, when I ordered my tea at a different Starbucks, they gave me the wrong order. Thankfully, I was able to get my tea at this store! Gave the wrong order to a co-worker and everything was right in the world. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Becky Illicete
Rude staff, can’t think for themselves and choose to be a decent person.
Service: 1
Deb Bekerian
This SBs is a really convenient spot to meet for pleasure or business. It's well placed and surrounded by loads of nearby stores and food shops. It also offers a drive-through for those people who just want to grab their order and go. The staff are always nice, and there's enough room to have some privacy while still enjoying the social atmosphere.
Atmosphere: 4
Food: 4
Service: 5
nichole Sligar
I ordered my drink wrong through the app. and the worker insisted on fixing it for me they are sweet. and quick service.
Service: 5
daniela
The worker with blonde hair Taylor was being super rude and saw her being racist towards the hispanic construction workers ordering. Manager should have a conversation about her attitude and rolling eyes to every customer. Overall, made the food not good in purpose & the experience had for everyone during her shift.
Atmosphere: 1
Food: 1
Service: 1
Lis
Taylor with the blonde hair was super rude. Went inside to order and doesn’t even acknowledge the customers or have a conversation. I’ve never had a rude experience in this location until I’ve encountered her. The store manager should seriously have a talk about fixing her attitude with customers.
It's always good at Starbucks. You get what you pay for. And you do pay a lot. So the five-star rating comes with the price it's expected.
Atmosphere: 5
Food: 5
Service: 5
Victoria Nixon
This is our 5:30am stop every Saturday morning on the way to the farmer's market. We love the friendly employees and unbeatable service.
Atmosphere: 5
Food: 5
Service: 5
Lizzy Gomez
Very friendly staff . It tends to get busy at drive thru but worth the wait but upset they discontinued the brownies that was my staple every day.
Atmosphere: 5
Food: 5
Service: 5
Deborah Young
Well the music is always too loud at any Starbucks but the employees were great and the coffees are always outstanding even if they are a bit pricey.
Veronica Marquez
I usually come to this Starbucks about three times a week, but today’s experience was really disappointing. when It came to place my order, the employee cut me off before I could even finish. She just told me my total and moved on without confirming the rest of my order. Everything just felt really rushed.
When I got to the window, my drink was wrong. I had asked for an extra shot of espresso, which wasn’t added, and I also requested extra caramel drizzle—but instead of being drizzled properly, it was just squirted at the bottom of the cup. I tried to speak up, but the employee handed me my food, turned away, and ignored me. I had already waited over 20 minutes in line and didn't want to waste any more of my lunch so I left.
As someone who comes here regularly, I expect better service. This visit was disappointing and honestly made me rethink coming back.
No bueno costumer service we where going to order but we need to use that restroom frist, they ask are you need to order if I need to use that restroom really we stop to order no tu use that restroom.
Atmosphere: 2
Food: 5
Service: 2
The cashier could not attend to my needs, being a recurring customer they denied me the service, out of frustration it is an unpleasant situation
Atmosphere: 1
Food: 1
Service: 1
Not going to support a location that is going to strong arm me into making a purchase to use the restroom especially when I make purchases with other locations. Drive for a living and purchased from another location that day. Very disappointed
Atmosphere: 1
Food: 1
Service: 1
Don't bother going to this Starbucks, go to the one down the street on Palm. This is the 2nd worst Starbucks in Fresno besides the one by Clinton and 99.
Atmosphere: 4
Food: 3
Service: 1
I normally go to Starbucks when I'm sick and need a medicine ball (Honey Citrus Mint Tea). Unfortunately, when I ordered my tea at a different Starbucks, they gave me the wrong order. Thankfully, I was able to get my tea at this store! Gave the wrong order to a co-worker and everything was right in the world. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Rude staff, can’t think for themselves and choose to be a decent person.
Service: 1
This SBs is a really convenient spot to meet for pleasure or business. It's well placed and surrounded by loads of nearby stores and food shops. It also offers a drive-through for those people who just want to grab their order and go. The staff are always nice, and there's enough room to have some privacy while still enjoying the social atmosphere.
Atmosphere: 4
Food: 4
Service: 5
I ordered my drink wrong through the app. and the worker insisted on fixing it for me they are sweet. and quick service.
Service: 5
The worker with blonde hair Taylor was being super rude and saw her being racist towards the hispanic construction workers ordering. Manager should have a conversation about her attitude and rolling eyes to every customer. Overall, made the food not good in purpose & the experience had for everyone during her shift.
Atmosphere: 1
Food: 1
Service: 1
Taylor with the blonde hair was super rude. Went inside to order and doesn’t even acknowledge the customers or have a conversation. I’ve never had a rude experience in this location until I’ve encountered her. The store manager should seriously have a talk about fixing her attitude with customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's always good at Starbucks. You get what you pay for. And you do pay a lot. So the five-star rating comes with the price it's expected.
Atmosphere: 5
Food: 5
Service: 5
This is our 5:30am stop every Saturday morning on the way to the farmer's market. We love the friendly employees and unbeatable service.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff . It tends to get busy at drive thru but worth the wait but upset they discontinued the brownies that was my staple every day.
Atmosphere: 5
Food: 5
Service: 5
Well the music is always too loud at any Starbucks but the employees were great and the coffees are always outstanding even if they are a bit pricey.
I usually come to this Starbucks about three times a week, but today’s experience was really disappointing. when It came to place my order, the employee cut me off before I could even finish. She just told me my total and moved on without confirming the rest of my order. Everything just felt really rushed.
When I got to the window, my drink was wrong. I had asked for an extra shot of espresso, which wasn’t added, and I also requested extra caramel drizzle—but instead of being drizzled properly, it was just squirted at the bottom of the cup. I tried to speak up, but the employee handed me my food, turned away, and ignored me. I had already waited over 20 minutes in line and didn't want to waste any more of my lunch so I left.
As someone who comes here regularly, I expect better service. This visit was disappointing and honestly made me rethink coming back.
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